摘要:
Disclosed above is a system and method for coordinating the exchange of information about an event. Specifically, the invention incorporates the use of a federated broker in the form of either a monolithic server or a network of servers for exchanging of information about an event between two or more entities. The broker is adapted to receive information about an event, including up-dates and presentation material, store the information and disseminate the information to other interested entities. Communication between the broker and the two entities is via a contact. For those entities maintaining a calendar system, the contact functions as an interchange agent that facilitates communications between the calendar system of the entity and the server. This interchange agent may be an automated mechanism.
摘要:
A knowledge management system allocating expert resources, method of allocating expert resources and program product therefor. Information requests are provided over networked devices, e.g., over voice and data networks. Data on experts may be stored in an expert database and data on requesters stored in a requestor database. A pairing unit identifies an appropriate expert matched to each request and requestor. The pairing unit includes a request/requestor characterization unit collecting request/requestor attributes, a matching unit matching request/requestor attributes with an expert, and a routing unit routing each incoming request to a selected matching expert.
摘要:
A method for secure entry of a user-identifier in a publicly positioned device can include establishing a private communications link between a user and the publicly positioned device; dividing the user-identifier into at least two portions; separately prompting the user for each portion of the user-identifier; prompting the user for a combination of random data and the user-identifier; and, discarding the random data from the combination. In the preferred embodiments, the publicly positioned device can have a visual interface through which the user can be visually prompted for the random data and the user-identifier. Alternatively, the publicly positioned device can have a telephone interface through which the user can be audibly prompted for the random data and the user-identifier. In the case of a visual display, the private communications link can be established by linking the publicly positioned device to active glasses having a shuttered display. The opening and closing of the shuttered display can be synchronized with the display of the prompts in the visual interface such that only the wearer of the active glasses can view the prompts. In the case of a telephone interface, an telephone operator system, for example an Interactive Voice Response system or a human operator, can provide the prompts audibly through the telephone interface.
摘要:
A method for routing a communication connection request includes the steps of obtaining context information from a communication connection requestor in response to a communication connection request. The steps further include using the context information to determine a communication connection action, and connecting the communication connection requestor based upon the connection action.
摘要:
A service Provider tests and validates the ability of a customer to carry out its part of the service process, to specify parameters of the process and/or to use the output of the process supplied to it by supplying to the Consumer a set of first validation data that is processed by the Consumer to produce a second set of validation data that is compared with a set of criteria and a process specification to determine if the Consumer has successfully processed the first set of validation data.
摘要:
Techniques for use in accordance with patient care are provided. In one aspect of the invention, a technique for use in accordance with patient care comprises the following steps/operations. One or more metrics associated with one or more patients are received. One or more priorities associated with the one or more patients are determined based at least on the one or more metrics. An ordering of the one or more patients is determined, responsive to the one or more priorities. Responsive to the ordering of the one or more patients, an indicator is transmitted to at least one receiver.