公开(公告)号：US07254227B2

公开(公告)日：2007-08-07

申请号：US10260144

申请日：2002-09-30

申请人： Inderpal Singh Mumick ,  Sandeep Sibal

发明人： Inderpal Singh Mumick ,  Sandeep Sibal

IPC分类号： H04M3/42

CPC分类号： H04M3/4938 ,  H04M3/428 ,  H04M3/5166 ,  H04M2201/38

摘要： A technique for allowing an automated participant in a telephone conversation, such as an Interactive Voice Response (IVR) system or a voice browser, to react to the placing of the conversation “on hold.” When a conversation between an automated participant and a human participant is placed on hold, a signal is provided to the automated participant indicating that the voice circuit between the two participants has been broken. In response to the signal, the automated participant may take appropriate action, such as suspending its participation in the conversation, extending the time for which it awaits a response from the human participant, continuing the conversation in a “visual” mode using the keypad and display on the human participant's handset, or some other appropriate action.

摘要翻译： 允许诸如交互式语音应答（IVR）系统或语音浏览器之类的电话会话中的自动参与者对放置会话“保持”的技术。 当自动参与者和人类参与者之间的对话被置于保持状态时，向自动参与者提供指示两个参与者之间的语音电路已被破坏的信号。 响应于该信号，自动参与者可以采取适当的动作，例如暂停参与对话，延长等待来自人类参与者的响应的时间，使用键盘以“视觉”模式继续对话 在人类参与者的手机上显示，或其他适当的动作。

公开(公告)号：US06256771B1

公开(公告)日：2001-07-03

申请号：US08951581

申请日：1997-10-16

申请人： Joseph Thomas O'Neil ,  Sandeep Sibal

发明人： Joseph Thomas O'Neil ,  Sandeep Sibal

IPC分类号： G06F945

CPC分类号： G06F8/36

摘要： A method and apparatus for providing a dynamic service composition software architecture. A user requests a software based service through an agent software component, or “netlet,” which dynamically selects an appropriate service netlet. The service netlet then dynamically selects a plurality of component netlets, each of which can receive an event causing the component to perform a function or generate an event as a result of performing a function. The agent, service and component netlets can all be selected from a netlet repository in a network. The service netlet dynamically configures the selected component netlets by determining which components will send or receive events from which other components. As a result, the software based service is dynamically composed.

摘要翻译： 一种用于提供动态服务组合软件架构的方法和装置。 用户通过代理软件组件或“netlet”请求基于软件的服务，该“netlet”动态地选择适当的服务网络。 服务网络然后动态地选择多个组件网络，每个组件网络可以接收由于执行功能而导致组件执行功能或生成事件的事件。 代理，服务和组件netlets都可以从网络中的一个netlet库中选择。 服务网络通过确定哪些组件将发送或接收其他组件的事件来动态配置所选的组件网络。 因此，基于软件的服务是动态组合的。