摘要:
A system comprises a computer system comprising a central processing unit coupled to a memory and resource management application. A plurality of different automatic speech recognition (ASR) engines is coupled to the computer system. The computer system is adapted to select ASR engines to analyze a speech utterance based on resources available on the system.
摘要:
A method, apparatus, and system are disclosed for computer assisted document modification. One embodiment is a method for software execution. The method automatically extracts articles, in a first phase, from documents to generate different zones of the articles. Different zones of the extracted articles are displayed. In a second phase, plural different zones are manually modified with a document correction tool.
摘要:
A system and method for quality of service management within a call handling system is disclosed. The method discloses: initiating a dialog between a contact and an Interactive Voice Response (IVR) module; matching the contact with a predefined contact category; retrieving a predefined quality of service level associated with the contact category; and processing the dialog in accordance with the quality of service level. The system discloses means for effecting the method.
摘要:
A method, apparatus, and system are disclosed for computer assisted document modification. One embodiment is a method for software execution. The method automatically extracts articles, in a first phase, from documents to generate different zones of the articles. Different zones of the extracted articles are displayed. In a second phase, plural different zones are manually modified with a document correction tool.
摘要:
An automated document processing system is configured to normalize zones obtained from a document, ant to extract articles from the normalized zones. In one configuration, the system receives at least one zone from the document, and applies at least one zone-breaking factor, thereby creating normalized sub-zones within which text lines are consistent with the at least one zone-breaking factor. The normalized sub-zones may be evaluated to obtain a reading order. Adjacent sub-zones are joined if text similarity exceeds a threshold value. Weakly joined sub-zones are separated where indicated by a topic vectors analysis of the weakly joined sub-zones.
摘要:
An article is extracted from a document using a decision combiner to process a plurality of reading order alternatives. The text flow analysis generates the plurality of reading order alternatives of separate body text regions.