摘要:
A system and method for providing interactive communications includes receiving a communication from an originator destined for a persona. An identity of the persona is determined and one or more rules associated with the identity of the persona is determined. Presence information of the persona is obtained. The communication is sent to the persona in accordance with the determination of the identity of the persona, the one or more rules associated with the identity, and the presence information of the persona.
摘要:
A method for implementing a SIP feature includes, in particular embodiments, establishing a communication session via a communications platform between a first and second user and receiving a request from a third user to join the communication session. The second and third users are from a plurality of users using a shared line. The method further includes integrating communications of the third user into the communication session. In particular embodiments the method includes establishing a communication session between a first and second user via a communications platform. The method also includes receiving a select request that locks the communication session so that a third user cannot resume the communication session with the first user. In particular embodiments the method includes receiving a request from a first user of a shared line to enable a privacy feature that reduces call information generated by the communications platform in remote state notifications.
摘要:
A method (and system) of requesting help includes connecting a user to a help request generator, accessing, by the help request generator, a database including a list of helpers, selecting at least one helper from the list of helpers, and transmitting a help request from the help request generator to the at least one helper
摘要:
Disclosed above is a system and method for coordinating the exchange of information about an event. Specifically, the invention incorporates the use of a federated broker in the form of either a monolithic server or a network of servers for exchanging of information about an event between two or more entities. The broker is adapted to receive information about an event, including up-dates and presentation material, store the information and disseminate the information to other interested entities. Communication between the broker and the two entities is via a contact. For those entities maintaining a calendar system, the contact functions as an interchange agent that facilitates communications between the calendar system of the entity and the server. This interchange agent may be an automated mechanism.
摘要:
A method for facilitating a data session in an initiation protocol (SIP) environment is provided that includes receiving a solicitation for participation in a SIP communication session that involves a first endpoint and a second endpoint. The method also includes identifying an identity trait associated with the first endpoint. In more particular embodiments, various alternative methods may include generating a network search associated with the first endpoint that is seeking to contact the second endpoint in order to conduct the SIP communication session. The results of the network search may be displayed for the second endpoint.