System and method for dynamic inventory management

    公开(公告)号:US10339497B2

    公开(公告)日:2019-07-02

    申请号:US15216463

    申请日:2016-07-21

    Applicant: eBay Inc.

    Inventor: Jonathan Gabbai

    Abstract: A system, method, and computer program product for managing a physical inventory. Image data from a number of cameras is processed to recognize inventory items from identifying indicia and determine their respective locations to build a three-dimensional model of the inventory item distribution. Comparison with a database model of the inventory item distribution may indicate discrepancies, such as misplaced items. A picking agent may be dispatched to pick a target item by following a particular path, which may be designated in an overlay on a portable heads-up display. The picking agent may also perform a corrective inventory management action on a non-target item while picking the target item. The corrective inventory management action may include repositioning an item, reorienting the item for better visibility of its identifying indicia, replacing the item's identifying indicia, determining if the item is of expected weight, and gathering new image data.

    Call Holding Management
    32.
    发明申请

    公开(公告)号:US20190052751A1

    公开(公告)日:2019-02-14

    申请号:US16164292

    申请日:2018-10-18

    Applicant: eBay Inc.

    Inventor: Jonathan Gabbai

    Abstract: A system or a method detects an electronic communication between a first communication device and a second communication device. An audible communication holding routine associated with the second communication device is determined and the electronic communication is monitored to automatically determine whether the electronic communication is put on hold by the second communication device based, at least in part, on detecting that the audible communication holding routine is included in the electronic communication. When it is determined that the electronic communication is put on hold, presentation of one or more communication holding options to the first communication device is caused.

    Cross selling platform
    33.
    发明授权

    公开(公告)号:US10147128B2

    公开(公告)日:2018-12-04

    申请号:US14192770

    申请日:2014-02-27

    Applicant: eBay Inc.

    Inventor: Jonathan Gabbai

    Abstract: In various example embodiments, a system and method for a cross selling platform are presented. A request for a product listing triggered by a user may be received. The request for the product listing may include product information corresponding to an in-store product located at a store of a merchant. A related product listing may be identified based on the product information. Each product listing of the plurality of product listings may correspond to a merchant product. The product listing may be recommended to the user for sale.

    Call holding management
    34.
    发明授权

    公开(公告)号:US10135975B2

    公开(公告)日:2018-11-20

    申请号:US15398534

    申请日:2017-01-04

    Applicant: EBAY INC.

    Inventor: Jonathan Gabbai

    Abstract: A system or a method may be provided that automatically distinguishes between a hold status and when someone live is talking on the phone. For example, the caller's phone may detect when the call holding has ended and a customer service representative is now actually on the line. The phone may alert the user to pick up the call at that time, such as utilizing a call-back mechanism. In an embodiment, the system may analyze and learn the various call holding music or recordings of call centers. The system may detect when the call holding music or recording ends in a telephone call and may alert the user.

    SYSTEM AND METHOD FOR DYNAMIC INVENTORY MANAGEMENT

    公开(公告)号:US20180025310A1

    公开(公告)日:2018-01-25

    申请号:US15216463

    申请日:2016-07-21

    Applicant: eBay Inc,

    Inventor: Jonathan Gabbai

    CPC classification number: G06Q10/087 G06Q10/04

    Abstract: A system, method, and computer program product for managing a physical inventory. Image data from a number of cameras is processed to recognize inventory items from identifying indicia and determine their respective locations to build a three-dimensional model of the inventory item distribution. Comparison with a database model of the inventory item distribution may indicate discrepancies, such as misplaced items. A picking agent may be dispatched to pick a target item by following a particular path, which may be designated in an overlay on a portable heads-up display. The picking agent may also perform a corrective inventory management action on a non-target item while picking the target item. The corrective inventory management action may include repositioning an item, reorienting the item for better visibility of its identifying indicia, replacing the item's identifying indicia, determining if the item is of expected weight, and gathering new image data.

    CONTAINER TOUCH-PAIRING DEVICE
    36.
    发明申请

    公开(公告)号:US20170185958A1

    公开(公告)日:2017-06-29

    申请号:US14982582

    申请日:2015-12-29

    Applicant: eBay Inc.

    Inventor: Jonathan Gabbai

    CPC classification number: G06Q10/0838 H04B1/38

    Abstract: Systems and methods change a user interface for the purpose of pairing a shipping container with an item that is intended to be shipped in the shipping container. Example embodiments include a machine-implemented method for accessing a shipping request, detecting a radio signal from a candidate container using a radio receiver, detecting an impact between a pairing device and a query container using an accelerometer, determining that the query container is the candidate container, and generating a shipping record that correlates the shipping container and the item. The device can further determine that the query container is the candidate container based on the signal strength and change in signal strength of one or more signals. The device can further detect an impact between the pairing device and the query container by ranking one or more sets of acceleration data collected by the accelerometer.

    Call holding management
    37.
    发明授权
    Call holding management 有权
    呼叫持有管理

    公开(公告)号:US09571639B2

    公开(公告)日:2017-02-14

    申请号:US14584512

    申请日:2014-12-29

    Applicant: EBAY INC.

    Inventor: Jonathan Gabbai

    Abstract: A system or a method may be provided that automatically distinguishes between a hold status and when someone live is talking on the phone. For example, the caller's phone may detect when the call holding has ended and a customer service representative is now actually on the line. The phone may alert the user to pick up the call at that time, such as utilizing a call-back mechanism. In an embodiment, the system may analyze and learn the various call holding music or recordings of call centers. The system may detect when the call holding music or recording ends in a telephone call and may alert the user.

    Abstract translation: 可以提供一种系统或方法,其可以自动区分保持状态和何时生活在电话上的人。 例如,呼叫者的电话可以检测呼叫保持何时结束,并且客户服务代表现在实际上在线上。 手机可能会提醒用户在当时接听电话,例如利用回叫机制。 在一个实施例中,系统可以分析和学习各种呼叫保持音乐或呼叫中心的记录。 该系统可以检测何时呼叫保持音乐或记录在电话呼叫中结束并且可以提醒用户。

    ADAPTIVE SEARCH REFINEMENT
    38.
    发明申请
    ADAPTIVE SEARCH REFINEMENT 有权
    自适应搜索优化

    公开(公告)号:US20170011136A1

    公开(公告)日:2017-01-12

    申请号:US14793342

    申请日:2015-07-07

    Applicant: EBAY INC.

    Abstract: A computer-implemented method for adaptive search refinement is provided. The method may include obtaining an indication of user engagement with an online marketplace and in response to obtaining the indication, providing visually guided search refinement to construct a search query for searching the online marketplace. Providing the visually guided search refinement may include providing search refinement options, obtaining an indication of the approval or disapproval of one or more of the search refinement options, and repeating providing the search refinement options and receiving the indication. For each iteration of providing the plurality of search refinement options, at least some of the search refinement options may be different and determined based on previously received indications of both approval and disapproval. The method for adaptive search refinement may further include providing search results based on the search query.

    Abstract translation: 提供了一种用于自适应搜索优化的计算机实现的方法。 该方法可以包括获得与在线市场的用户参与的指示并且响应于获得指示,提供视觉上指导的搜索细化以构建用于搜索在线市场的搜索查询。 提供视觉指导的搜索细化可以包括提供搜索细化选项,获得批准或不赞成一个或多个搜索细化选项的指示,以及重复提供搜索细化选项并接收指示。 对于提供多个搜索精化选项的每次迭代,至少一些搜索精化选项可以是不同的,并且基于先前接收的批准和不批准的指示来确定。 用于自适应搜索细化的方法还可以包括基于搜索查询来提供搜索结果。

    DYNAMIC LOADING OF CONTEXTUAL ONTOLOGIES FOR PREDICTIVE TOUCH SCREEN TYPING
    39.
    发明申请
    DYNAMIC LOADING OF CONTEXTUAL ONTOLOGIES FOR PREDICTIVE TOUCH SCREEN TYPING 有权
    用于预测触摸屏类型的情境本体动态加载

    公开(公告)号:US20160125071A1

    公开(公告)日:2016-05-05

    申请号:US14528857

    申请日:2014-10-30

    Applicant: eBay Inc.

    Inventor: Jonathan Gabbai

    Abstract: A system comprising a computer-readable storage medium storing at least one program and a computer-implemented method for generating a navigable user interface for the dynamic loading of contextual ontologies for predictive typing. In some embodiments, the method may include receiving an input from a client device, gathering context data corresponding to the input, and providing a predictive typing entry based on the context data and the received input, in a navigable user interface.

    Abstract translation: 一种系统,包括存储至少一个程序的计算机可读存储介质和用于生成用于动态加载用于预测分类的上下文本体的可导航用户界面的计算机实现的方法。 在一些实施例中,该方法可以包括从客户端设备接收输入,收集对应于输入的上下文数据,以及在可导航的用户界面中基于上下文数据和所接收的输入提供预测键入条目。

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