Abstract:
A system, method, and computer program product for managing a physical inventory. Image data from a number of cameras is processed to recognize inventory items from identifying indicia and determine their respective locations to build a three-dimensional model of the inventory item distribution. Comparison with a database model of the inventory item distribution may indicate discrepancies, such as misplaced items. A picking agent may be dispatched to pick a target item by following a particular path, which may be designated in an overlay on a portable heads-up display. The picking agent may also perform a corrective inventory management action on a non-target item while picking the target item. The corrective inventory management action may include repositioning an item, reorienting the item for better visibility of its identifying indicia, replacing the item's identifying indicia, determining if the item is of expected weight, and gathering new image data.
Abstract:
A system or a method detects an electronic communication between a first communication device and a second communication device. An audible communication holding routine associated with the second communication device is determined and the electronic communication is monitored to automatically determine whether the electronic communication is put on hold by the second communication device based, at least in part, on detecting that the audible communication holding routine is included in the electronic communication. When it is determined that the electronic communication is put on hold, presentation of one or more communication holding options to the first communication device is caused.
Abstract:
In various example embodiments, a system and method for a cross selling platform are presented. A request for a product listing triggered by a user may be received. The request for the product listing may include product information corresponding to an in-store product located at a store of a merchant. A related product listing may be identified based on the product information. Each product listing of the plurality of product listings may correspond to a merchant product. The product listing may be recommended to the user for sale.
Abstract:
A system or a method may be provided that automatically distinguishes between a hold status and when someone live is talking on the phone. For example, the caller's phone may detect when the call holding has ended and a customer service representative is now actually on the line. The phone may alert the user to pick up the call at that time, such as utilizing a call-back mechanism. In an embodiment, the system may analyze and learn the various call holding music or recordings of call centers. The system may detect when the call holding music or recording ends in a telephone call and may alert the user.
Abstract:
A system, method, and computer program product for managing a physical inventory. Image data from a number of cameras is processed to recognize inventory items from identifying indicia and determine their respective locations to build a three-dimensional model of the inventory item distribution. Comparison with a database model of the inventory item distribution may indicate discrepancies, such as misplaced items. A picking agent may be dispatched to pick a target item by following a particular path, which may be designated in an overlay on a portable heads-up display. The picking agent may also perform a corrective inventory management action on a non-target item while picking the target item. The corrective inventory management action may include repositioning an item, reorienting the item for better visibility of its identifying indicia, replacing the item's identifying indicia, determining if the item is of expected weight, and gathering new image data.
Abstract:
Systems and methods change a user interface for the purpose of pairing a shipping container with an item that is intended to be shipped in the shipping container. Example embodiments include a machine-implemented method for accessing a shipping request, detecting a radio signal from a candidate container using a radio receiver, detecting an impact between a pairing device and a query container using an accelerometer, determining that the query container is the candidate container, and generating a shipping record that correlates the shipping container and the item. The device can further determine that the query container is the candidate container based on the signal strength and change in signal strength of one or more signals. The device can further detect an impact between the pairing device and the query container by ranking one or more sets of acceleration data collected by the accelerometer.
Abstract:
A system or a method may be provided that automatically distinguishes between a hold status and when someone live is talking on the phone. For example, the caller's phone may detect when the call holding has ended and a customer service representative is now actually on the line. The phone may alert the user to pick up the call at that time, such as utilizing a call-back mechanism. In an embodiment, the system may analyze and learn the various call holding music or recordings of call centers. The system may detect when the call holding music or recording ends in a telephone call and may alert the user.
Abstract:
A computer-implemented method for adaptive search refinement is provided. The method may include obtaining an indication of user engagement with an online marketplace and in response to obtaining the indication, providing visually guided search refinement to construct a search query for searching the online marketplace. Providing the visually guided search refinement may include providing search refinement options, obtaining an indication of the approval or disapproval of one or more of the search refinement options, and repeating providing the search refinement options and receiving the indication. For each iteration of providing the plurality of search refinement options, at least some of the search refinement options may be different and determined based on previously received indications of both approval and disapproval. The method for adaptive search refinement may further include providing search results based on the search query.
Abstract:
A system comprising a computer-readable storage medium storing at least one program and a computer-implemented method for generating a navigable user interface for the dynamic loading of contextual ontologies for predictive typing. In some embodiments, the method may include receiving an input from a client device, gathering context data corresponding to the input, and providing a predictive typing entry based on the context data and the received input, in a navigable user interface.