Abstract:
A method of providing reminders to facilitate a business transaction can include first identifying a personal representative of a business entity, wherein the personal representative is associated with the transaction, second determining a current availability of the personal representative according to context information for the personal representative, monitoring the transaction involving a customer and the business entity and determining whether the transaction is complete. If the transaction is not complete within a predetermined amount of time, the method can include automatically notifying the customer on behalf of the personal representative. If the transaction is not complete within an additional amount of time, the method can include automatically notifying the personal representative over a selected communication channel to contact the customer. Determining a current availability can include accessing a calendar system corresponding to the personal representative to determine whether a scheduling conflict exists.
Abstract:
Techniques are disclosed for detecting and resolving conflicts in context information from various sources. That information may be used to automatically update one or more context sources and/or to validate or invalidate (until further notice or for a period of time) input from one or more context sources. Or, the updates can be made in response to the user's instructions. Rules are used in preferred embodiments to dictate the conflict resolution approach for individual users. Updating the context source is particularly useful when the source is an electronic calendar. Updates that may be made to the calendar include adding, deleting, or changing scheduled events and/or working hours. Invalidating data from a context source is particularly useful for lost, forgotten, misplaced, or loaned devices. Marking data from a context source as valid is preferably done when harmony among several context sources is detected. Context suppliers may be notified of errors or discrepancies in their context data.
Abstract:
Automatically linking a cursor to a hotspot in a hypervideo stream comprising a plurality of video frames that are associated with at least one selectable hotspot include receiving a hypervideo stream of a first video frame associated with a selectable hotspot in a first activiation region of the first video frame, and determining whether a first position of a cursor is substantially within the first activiation region corresponding to the selectable hotspot. The cursor is associated with the selectable hotspot when the first position of the cursor is substantially within the first activiation region corresponding to the selectable hotspot in the first video frame. The hypervideo stream of a second video frame associated with the selectable hotspot in a second activation region different from the first activation region is received, and the cursor is automatically moved to a second position in the second video frame based on the association.
Abstract:
Techniques are disclosed for detecting and resolving conflicts in context information from various sources. That information may be used to automatically update one or more context sources and/or to validate or invalidate (until further notice or for a period of time) input from one or more context sources. Or, the updates can be made in response to the user's instructions. Rules are used in preferred embodiments to dictate the conflict resolution approach for individual users. Updating the context source is particularly useful when the source is an electronic calendar. Updates that may be made to the calendar include adding, deleting, or changing scheduled events and/or working hours. Invalidating data from a context source is particularly useful for lost, forgotten, misplaced, or loaned devices. Marking data from a context source as valid is preferably done when harmony among several context sources is detected. Context suppliers may be notified of errors or discrepancies in their context data.
Abstract:
Methods, systems, and computer readable media are described for communicating task information. According to an aspect, a method includes receiving a publish message including task information representing a request, generating a notify message addressed to a device associated with the recipient watcher, wherein the notify message includes a sender presentity identifier, sending the notify message to the device enabling the task information to be presented with presence information associated with the sender presentity.According to another aspect, a method includes presenting information associated with a watched presentity, the presented information including presence information of the watched presentity, receiving a notify message including task information representing a request, wherein the watched presentity is a presence agent of the sender, updating the presented information to include a task indicator based on the received task information, the task indicator presented with the presence information of the watched presentity.
Abstract:
A method for managing activities in a battery powered device includes receiving activity information, a start time that is different from a present time, and either a duration or an end time for performing the desired activity. The method also includes determining a required energy amount needed for performing the desired activity, determining an available energy amount for the battery powered device, determining a projected energy consumed by the battery powered device from the present time to the start time, and determining a residual energy of the battery powered device based on a difference of the device's available energy amount and a sum of the required energy and projected energy consumed by the battery powered device from the present time to the start time. An indication is provided that includes information relating to the desired activity and to whether the determined residual energy is sufficient to perform the desired activity.
Abstract:
Techniques are disclosed for performing free-time searches that exploit information of the type used with electronic calendars. By leveraging advanced calendaring system information and using location, other context information such as corporate policy, legal constraints, and technology constraints, and user-specific preferences to provide a complete picture of a person's availability, the functionality (and therefore the value) of scheduling systems in increased, resulting in an ability to schedule meetings with more accuracy and less rework. Various allowable participation types for meeting invitees may be specified, and each invitee's availability is determined accordingly. Location-sensitive travel times (including optional user-specific travel time adjustments) are used in preferred embodiments when in-person participation is required.
Abstract:
A first data store is provided for storing individual subscriptions, including match criteria and an action specification. A second data store is also provided for storing group subscriptions, including a use counter and a list of pointers to the individual subscriptions. When a new individual subscription is submitted, it is registered/stored in the individual subscription data store. Upon registration, its criteria are checked against the criteria of existing subscriptions in the group subscription data store. If there is a match, a use counter corresponding to the matching group subscription is incremented, and a pointer is added to a list of pointers to associate the matching group subscription with the individual subscription. If there is not a match, a new group subscription is added to the group subscription data store, and the group subscription is registered with the pub/sub engine. A use counter corresponding to the group subscription is incremented, and a pointer is added to a list of pointers.
Abstract:
A method, system, and product are disclosed for providing calendar-enhanced awareness/presence information for instant messaging systems and electronic status boards. This invention automates status transitions, enhances and automates status messages, and automates and extends the IM “who can see me” function. Additionally, this invention extends awareness to dimensions other than IM status, to include availability in-person, via telephone, via wireless device or wireless messaging device (e.g., pager).