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公开(公告)号：US20160329049A1
公开(公告)日：2016-11-10
申请号：US15217277
申请日：2016-07-22
Applicant: Verint Systems Ltd.
Inventor： Jeffery Michael Iannone , Ron Wein , Omer Ziv
Abstract: Systems and methods of script identification in audio data obtained from audio data. The audio data is segmented into a plurality of utterances. A script model representative of a script text is obtained. The plurality of utterances are decoded with the script model. A determination is made if the script text occurred in the audio data.
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公开(公告)号：US20140142944A1
公开(公告)日：2014-05-22
申请号：US14084974
申请日：2013-11-20
Applicant: VERINT SYSTEMS LTD.
Inventor： Omer Ziv , Ran Achituv , Ido Shapira , Jeremie Dreyfuss
IPC: G10L17/00
CPC classification number: G10L17/005 , G10L17/02
Abstract: Systems and method of diarization of audio files use an acoustic voiceprint model. A plurality of audio files are analyzed to arrive at an acoustic voiceprint model associated to an identified speaker. Metadata associate with an audio file is used to select an acoustic voiceprint model. The selected acoustic voiceprint model is applied in a diarization to identify audio data of the identified speaker.
Abstract translation: 音频文件的系统和方法使用声学声纹模型。 分析多个音频文件以获得与所识别的说话者相关联的声学声波模型。 与音频文件相关联的元数据用于选择声学声纹模型。 所选择的声学声波模型被应用于二值化以识别所识别的扬声器的音频数据。
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公开(公告)号：US11545137B2
公开(公告)日：2023-01-03
申请号：US16983550
申请日：2020-08-03
Applicant: Verint Systems Ltd.
Inventor： Ran Achituv , Omer Ziv , Roni Romano , Ido Shapira , Daniel Baum
IPC: G10L15/26 , G10L15/065 , G06F16/683 , G10L15/07 , G10L15/01 , G10L15/14 , G10L15/08
Abstract: Methods, systems, and computer readable media for automated transcription model adaptation includes obtaining audio data from a plurality of audio files. The audio data is transcribed to produce at least one audio file transcription which represents a plurality of transcription alternatives for each audio file. Speech analytics are applied to each audio file transcription. A best transcription is selected from the plurality of transcription alternatives for each audio file. Statistics from the selected best transcription are calculated. An adapted model is created from the calculated statistics.
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公开(公告)号：US11430430B2
公开(公告)日：2022-08-30
申请号：US16780309
申请日：2020-02-03
Applicant: Verint Systems Ltd.
Inventor： Jeffrey Michael Iannone , Ron Wein , Omer Ziv
Abstract: Systems and methods of script identification in audio data obtained from audio data. The audio data is segmented into a plurality of utterances. A script model representative of a script text is obtained. The plurality of utterances are decoded with the script model. A determination is made if the script text occurred in the audio data.
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公开(公告)号：US20200312334A1
公开(公告)日：2020-10-01
申请号：US16848385
申请日：2020-04-14
Applicant: Verint Systems Ltd.
Inventor： Omer Ziv , Ran Achituv , Ido Shapira , Jeremie Dreyfuss
Abstract: Systems and method of diarization of audio files use an acoustic voiceprint model. A plurality of audio files are analyzed to arrive at an acoustic voiceprint model associated to an identified speaker. Metadata associate with an audio file is used to select an acoustic voiceprint model. The selected acoustic voiceprint model is applied in a diarization to identify audio data of the identified speaker.
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Patent Agency Ranking
公开(公告)号：US20200304519A1
公开(公告)日：2020-09-24
申请号：US16823421
申请日：2020-03-19
Applicant: Verint Systems Ltd.
Inventor： Offri Gil , Omer Ziv , Yuval Altman
IPC: H04L29/06 , H04L29/12 , H04L29/08 , H04L9/06 , G06F16/951
Abstract: A traffic-monitoring system that monitors encrypted traffic exchanged between IP addresses used by devices and a network, and further receives the user-action details that are passed over the network. By correlating between the times at which the encrypted traffic is exchanged and the times at which the user-action details are received, the system associates the user-action details with the IP addresses. In particular, for each action specified in the user-action details, the system identifies one or more IP addresses that may be the source of the action. Based on the IP addresses, the system may identify one or more users who may have performed the action. The system may correlate between the respective action-times of the encrypted actions and the respective approximate action-times of the indicated actions. The system may hypothesize that the indicated action may correspond to one of the encrypted actions having these action-times.
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公开(公告)号：US10733977B2
公开(公告)日：2020-08-04
申请号：US15473231
申请日：2017-03-29
Applicant: Verint Systems Ltd.
Inventor： Ran Achituv , Omer Ziv , Roni Romano , Ido Shapira , Daniel Baum
IPC: G10L15/26 , G10L15/065 , G06F16/683 , G10L15/07 , G10L15/01 , G10L15/14 , G10L15/08
Abstract: Methods, systems, and computer readable media for automated transcription model adaptation includes obtaining audio data from a plurality of audio files. The audio data is transcribed to produce at least one audio file transcription which represents a plurality of transcription alternatives for each audio file. Speech analytics are applied to each audio file transcription. A best transcription is selected from the plurality of transcription alternatives for each audio file. Statistics from the selected best transcription are calculated. An adapted model is created from the calculated statistics.
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公开(公告)号：US10692501B2
公开(公告)日：2020-06-23
申请号：US16594764
申请日：2019-10-07
Applicant: Verint Systems Ltd.
Inventor： Omer Ziv , Ran Achituv , Ido Shapira , Jeremie Dreyfuss
Abstract: Systems and method of diarization of audio files use an acoustic voiceprint model. A plurality of audio files are analyzed to arrive at an acoustic voiceprint model associated to an identified speaker. Metadata associate with an audio file is used to select an acoustic voiceprint model. The selected acoustic voiceprint model is applied in a diarization to identify audio data of the identified speaker.
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公开(公告)号：US10522152B2
公开(公告)日：2019-12-31
申请号：US16170278
申请日：2018-10-25
Applicant: Verint Systems Ltd.
Inventor： Omer Ziv , Ran Achituv , Ido Shapira , Jeremie Dreyfuss
Abstract: Systems and methods of diarization using linguistic labeling include receiving a set of diarized textual transcripts. A least one heuristic is automatedly applied to the diarized textual transcripts to select transcripts likely to be associated with an identified group of speakers. The selected transcripts are analyzed to create at least one linguistic model. The linguistic model is applied to transcripted audio data to label a portion of the transcripted audio data as having been spoken by the identified group of speakers. Still further embodiments of diarization using linguistic labeling may serve to label agent speech and customer speech in a recorded and transcripted customer service interaction.
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公开(公告)号：US20190066690A1
公开(公告)日：2019-02-28
申请号：US16170278
申请日：2018-10-25
Applicant: Verint Systems Ltd.
Inventor： Omer Ziv , Ran Achituv , Ido Shapira , Jeremie Dreyfuss
Abstract: Systems and methods of diarization using linguistic labeling include receiving a set of diarized textual transcripts. A least one heuristic is automatedly applied to the diarized textual transcripts to select transcripts likely to be associated with an identified group of speakers. The selected transcripts are analyzed to create at least one linguistic model. The linguistic model is applied to transcripted audio data to label a portion of the transcripted audio data as having been spoken by the identified group of speakers. Still further embodiments of diarization using linguistic labeling may serve to label agent speech and customer speech in a recorded and transcripted customer service interaction.
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