公开(公告)号：US06205209B1

公开(公告)日：2001-03-20

申请号：US09139228

申请日：1998-08-25

申请人： Randy G. Goldberg ,  Robert Edward Markowitz ,  Kenneth H. Rosen ,  Steven Charles Salimando

发明人： Randy G. Goldberg ,  Robert Edward Markowitz ,  Kenneth H. Rosen ,  Steven Charles Salimando

IPC分类号： H04M1100

CPC分类号： G06Q10/10 ,  H04L12/1813 ,  H04L29/06 ,  H04L67/28 ,  H04L67/2823 ,  H04L67/2842 ,  H04L69/329 ,  H04M15/00 ,  H04M15/43 ,  H04M15/56 ,  H04M15/745 ,  H04M15/775 ,  H04M15/8228 ,  H04M2215/0108 ,  H04M2215/202 ,  H04M2215/22 ,  H04M2215/7277 ,  H04M2215/7833

摘要： A collaborative application system initiates a communication session over a network. The collaborative application system receives an identity of a called party and an identity of a collaborative application from a calling party. The calling party participates in the communication session at a first endpoint and the called party participates in the communication session at a second endpoint. Further, the collaborative application system determines a first endpoint type and a second endpoint type and selects a first version of the collaborative application based on the first endpoint type and a second version of the collaborative application based on the second endpoint type. The collaborative application system then retrieves and makes available the first version of the application to the calling party and second version of the application to the called party.

摘要翻译： 协作应用系统通过网络启动通信会话。 协作应用系统从呼叫方接收被叫方的身份和协作应用的身份。 主叫方在第一端点处参与通信会话，并且被叫方在第二端点处参与通信会话。 此外，协作应用系统确定第一端点类型和第二端点类型，并且基于第一端点类型和基于第二端点类型的协作应用的第二版本来选择协作应用的第一版本。 协作应用系统然后检索并将该应用的第一版本提供给被叫方的主叫方和应用的第二版本。

公开(公告)号：US06195426B1

公开(公告)日：2001-02-27

申请号：US08989108

申请日：1997-12-11

申请人： Raymond L. Bolduc ,  Robert Finberg ,  Robert Edward Markowitz ,  Kenneth H. Rosen ,  Steven Charles Salimando

发明人： Raymond L. Bolduc ,  Robert Finberg ,  Robert Edward Markowitz ,  Kenneth H. Rosen ,  Steven Charles Salimando

IPC分类号： H04M300

CPC分类号： H04M3/4285 ,  H04M3/42059 ,  H04M3/5166 ,  H04M3/523 ,  H04M2242/22 ,  H04Q3/72

摘要： A communication system that provides information to customers holding in a queue. Upon arrival to the queue, the queue identifies the customer and further identifies information that is related to the customer's motivation for entering the queue from the customer's identity. The queue selects individual messages from the relevant information for presentation to the customer. Certain messages may be prioritized over others based on the queue experience with other customers or based on external events that raise the likelihood that the message is relevant. The communication system may operate in a telecommunication network or a computer network.

摘要翻译： 为在队列中持有的客户提供信息的通信系统。 在到达队列时，队列识别客户，并进一步识别与客户从客户身份进入队列的动机相关的信息。 队列从相关信息中选择单个消息，以呈现给客户。 基于与其他客户的队列体验或基于外部事件，某些消息可能优先于其他消息，这些事件引起了消息相关的可能性。 通信系统可以在电信网络或计算机网络中操作。

公开(公告)号：US6020915A

公开(公告)日：2000-02-01

申请号：US735286

申请日：1996-10-22

申请人： Richard Frank Bruno ,  Howard Paul Katseff ,  Robert Edward Markowitz ,  Joseph Thomas O'Neil ,  Bethany Scott Robinson ,  Kenneth H. Rosen

发明人： Richard Frank Bruno ,  Howard Paul Katseff ,  Robert Edward Markowitz ,  Joseph Thomas O'Neil ,  Bethany Scott Robinson ,  Kenneth H. Rosen

IPC分类号： H04M3/56 ,  H04M11/00 ,  H04N7/14 ,  H04N7/15 ,  H04M3/42

CPC分类号： H04M3/42221 ,  H04M3/567 ,  H04N7/142 ,  H04N7/147 ,  H04N7/15 ,  H04N7/152 ,  H04M2201/41

摘要： An enduser at a POTS analog voice-only endpoint (136) and endusers at H.320 standard multimedia terminals (101, 102, 103, 104), which each communicate over separate voice, video and data streams, engage in a videoconference with each other in a pseudo multimedia manner through a central platform (135) that provides call conversion capabilities. A document to be shared by a user at the POTS endpoint with users at the multimedia endpoints is transmitted as a data signal from a facsimile machine (137) or PC terminal (138) associated with the POTS user to a server (146) in the platform. The received data signal is then inputted to a multimedia bridge (124) and transmitted on the data stream to each multimedia endpoint for display on a window on each multimedia terminal. Similarly, a document to be shared by a multimedia endpoint is transmitted on a data stream to the multimedia bridge, where it is bridged on the data stream transmitted to the other multimedia endpoints and to the server. The document is then transmitted from the server to the facsimile machine or PC terminal associated with the POTS endpoint. In conventional multimedia conferencing arrangements, voice-activated switching is used to determine which user's video image is bridged onto the video stream transmitted to each multimedia terminal. When the audio signal from the POTS user would cause a video signal from that user's terminal to be bridged to all the multimedia endpoints if in fact that user was at a multimedia terminal, a stored image of that user is retrieved from a database (151) and outputted by the bridge on the video stream transmitted to each multimedia terminal to enable the multimedia participants to visually identify the presently talking enduser.

摘要翻译： POTS模拟语音终端（136）的终端用户和H.320标准多媒体终端（101,102,103,104）中的终端用户，每个终端用户通过单独的语音，视频和数据流进行通信，与每个终端 其他以伪多媒体方式通过提供呼叫转换能力的中央平台（135）。 在POTS端点处用户在多媒体端点处与用户共享的文档作为来自与POTS用户相关联的传真机（137）或PC终端（138）的数据信号发送到服务器（146） 平台。 然后将所接收的数据信号输入到多媒体网桥（124），并将数据流发送到每个多媒体终端，以在每个多媒体终端的窗口上显示。 类似地，要由多媒体端点共享的文档在数据流上被传送到多媒体网桥，其中桥接在传输到其他多媒体端点的数据流和服务器上。 然后，该文件从服务器发送到与POTS端点相关联的传真机或PC终端。 在传统的多媒体会议装置中，使用语音激活的切换来确定哪个用户的视频图像被桥接到传输到每个多媒体终端的视频流上。 当来自POTS用户的音频信号将导致来自该用户终端的视频信号被桥接到所有的多媒体端点，如果实际上该用户在多媒体终端，则从数据库（151）检索该用户的存储图像， 并由桥上输出的视频流传输到每个多媒体终端，以使多媒体参与者可视地识别当前正在讨论的最终用户。