Call traffic data monitoring and management

    公开(公告)号:US11050879B1

    公开(公告)日:2021-06-29

    申请号:US16732284

    申请日:2019-12-31

    Abstract: One example method of operation may include identifying one or more call parameters associated with each of a number of calls received over a fixed period of time, assigning scores to each of the calls based on the one or more identified call parameters for each of the plurality of calls, assigning one or more of the calls to a scam call category based on the assigned scores, and responsive to the assigning of the one or more of the calls to a scam call category, determining whether a number of remaining calls of the calls, which are not assigned to the scam call category, have increased or decreased beyond a deviation margin of a target percentage of calls.

    Call screening service for inbound communications

    公开(公告)号:US10979565B1

    公开(公告)日:2021-04-13

    申请号:US16730983

    申请日:2019-12-30

    Abstract: One example method of operation may include receiving a call message intended for a call recipient, removing one or more portions of call message data included in the call message, identifying one or more of a trunk group and an entry point associated with the received call message, adding one or more of a trunk group identifier (TGRP) and a universally unique identifier (UUID) to the call message to create a modified call message, and forwarding the modified call message to a destination network associated with the call recipient.

    METHOD AND SYSTEM FOR PROVIDING ADDITIONAL INFORMATION TO CALLED PARTIES

    公开(公告)号:US20210044695A1

    公开(公告)日:2021-02-11

    申请号:US17081966

    申请日:2020-10-27

    Abstract: A system for providing additional information to called parties, the system comprises a base unit device for sending additional information to called parties, the base unit comprises a microprocessor, at least one Ethernet port, at least one telephone port, a first transceiver, and a first wireless antenna; and a display unit for receiving the additional information from the base unit device and displaying the additional information to the called parties, the display unit comprises a second transceiver, a liquid crystal display, a second wireless antenna, and a set of keys.

    PROCESSING PIPELINE FOR DETERMINATION OF CALL OUTCOME USING SIP MESSAGE

    公开(公告)号:US20250106601A1

    公开(公告)日:2025-03-27

    申请号:US18900483

    申请日:2024-09-27

    Abstract: An example operation may include one or more of receiving at least one session initiation protocol (SIP) message from a communication session between a sending device and a receiving device, parsing content within the at least one SIP message to identify values within predetermined fields of the at least one SIP message, identifying an outcome of a call event from the communication based on the identified values from the at least one SIP message, and labelling the at least one SIP message with the identified outcome and transferring the labeled at least one SIP message to a downstream system.

    Enhanced caller information
    60.
    发明授权

    公开(公告)号:US12225154B1

    公开(公告)日:2025-02-11

    申请号:US18362947

    申请日:2023-07-31

    Abstract: Various media or other related information may be provided during a call between a calling device and a called device. One example method of operation may include initiating a call via an origination device to a recipient device, transmitting a call notification to an enhanced information server responsive to initiating the call, retrieving enhanced information associated with the intended recipient device and/or the origination device, transmitting the enhanced information to the intended recipient device and/or the origination device, and connecting the call between the origination device and the intended recipient device.

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