PROCESSING PIPELINE FOR DETERMINATION OF CALL OUTCOME USING SIP MESSAGE

    公开(公告)号:US20250106601A1

    公开(公告)日:2025-03-27

    申请号:US18900483

    申请日:2024-09-27

    Abstract: An example operation may include one or more of receiving at least one session initiation protocol (SIP) message from a communication session between a sending device and a receiving device, parsing content within the at least one SIP message to identify values within predetermined fields of the at least one SIP message, identifying an outcome of a call event from the communication based on the identified values from the at least one SIP message, and labelling the at least one SIP message with the identified outcome and transferring the labeled at least one SIP message to a downstream system.

    AUTOMATED CALLING NUMBER VERIFICATION

    公开(公告)号:US20250055938A1

    公开(公告)日:2025-02-13

    申请号:US18232811

    申请日:2023-08-10

    Abstract: An example may include verifying a call number to be used by an enterprise entity by selecting an enterprise number to verify from a database of one or more enterprise numbers assigned to a particular enterprise entity, initiating an outbound call destined to the enterprise number from an origination number known to an enterprise platform, receiving a return call to the origination number from the enterprise number, determining whether the return call was received within a defined time interval, and updating the enterprise number status in memory as a verified enterprise number when the return call was received within the defined time interval.

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