Operator network that routes customer care calls based on subscriber/device profile and CSR skill set
    61.
    发明授权
    Operator network that routes customer care calls based on subscriber/device profile and CSR skill set 有权
    基于订户/设备配置文件和CSR技能集的路由客户服务呼叫的运营商网络

    公开(公告)号:US07401320B2

    公开(公告)日:2008-07-15

    申请号:US11247459

    申请日:2005-10-11

    IPC分类号: G06F9/44

    CPC分类号: H04M3/5233 H04M2203/2066

    摘要: An operator network is capable of routing incoming customer care calls to specific customer care representatives based on a subscriber profile and customer service representative (CSR) skill set. The device profile is retrieved from the mobile handset while the incoming customer care call is in a queue waiting to be connected to a CSR. The retrieved device profile is also used to determine an appropriate CSR to handle an incoming customer care call.

    摘要翻译: 运营商网络能够基于订户简档和客户服务代表(CSR)技能集,将传入的客户服务呼叫路由到特定的客户服务代表。 从移动手持机检索设备配置文件,而进入的客户服务呼叫处于等待连接到CSR的队列中。 检索到的设备配置文件还用于确定适当的CSR以处理传入的客户服务呼叫。

    Methods for bundling credits with electronic devices and systems for implementing the same
    62.
    发明申请
    Methods for bundling credits with electronic devices and systems for implementing the same 审中-公开
    将信用与电子设备捆绑在一起的方法和用于实施相同的系统

    公开(公告)号:US20080082453A1

    公开(公告)日:2008-04-03

    申请号:US11906646

    申请日:2007-10-02

    IPC分类号: G06F17/30 G06Q30/00 H04K1/00

    摘要: Methods are provided in which electronic devices are distributed while systems are maintained for conducting transactions with the electronic devices across a network. Each electronic device includes a unique device identification, and across the network a database stores an amount of credit in association with each unique device identification. To conduct a transaction, the electronic device establishes a connection over the network to a network location that can access the database. The network location receives the device identification from the electronic device and uses the device identification to determine the amount of stored credit from the database. A user of the electronic device can then exchange stored credit for goods and/or services, transfer credits to others, and purchase additional credits.

    摘要翻译: 提供了一种方法,其中分发电子设备,同时维护系统以便通过网络与电子设备进行交易。 每个电子设备包括唯一的设备标识,并且在整个网络上,数据库存储与每个唯一设备标识相关联的信用量。 为了进行交易,电子设备通过网络建立到可以访问数据库的网络位置的连接。 网络位置从电子设备接收设备标识,并使用设备标识来确定数据库中存储的信用量。 然后,电子设备的用户可以交换货物和/或服务的存储信用,将信用转移给他人,并购买额外的信用。

    Scale Inhibition Method
    63.
    发明申请
    Scale Inhibition Method 失效
    规模抑制方法

    公开(公告)号:US20070284100A1

    公开(公告)日:2007-12-13

    申请号:US11658029

    申请日:2005-07-19

    IPC分类号: E21B43/16

    摘要: A scale inhibition method comprising: (a) injecting a dispersion of seed particles of an insoluble mineral salt in an aqueous medium into a formation through an injection well wherein the seed particles have an equivalent spherical diameter of 100% less than 100 nm, preferably 100% less than 50 nm, more preferably 100% less than 25 nm and the aqueous medium has dissolved therein precipitate precursor ions that form a precipitate of the insoluble mineral salt when contacted with resident ions in the formation; (b) allowing the dispersion to percolate through the subterranean formation towards production well and producing the dispersion from the production well; and (c) controllably precipitating the insoluble mineral salt onto the seed particles so as to reduce the deposition of the insoluble mineral salt onto the walls of the porous formation and/or onto the surface in the production well and/or onto the surface downstream of the production well.

    摘要翻译: 一种防垢方法,包括:(a)通过注射井将不溶性矿物质盐的种子颗粒分散在水性介质中注入地层,其中种子颗粒的当量球直径为100%小于100nm,优选为100 小于50nm,更优选100%小于25nm,并且水性介质中溶解有沉淀的前体离子,当与地层中的驻留离子接触时,其形成不溶性矿物盐的沉淀物; (b)允许分散体渗透穿过地层以生产良好并从生产井中产生分散体; 和(c)可控地将不溶性矿物盐沉淀到种子颗粒上,以便减少不溶性矿物盐沉积到多孔地层的壁上和/或沉积在生产井和/或表面下游的表面上 生产良好。

    Optical disc for simplified data backup
    64.
    发明申请
    Optical disc for simplified data backup 审中-公开
    用于简化数据备份的光盘

    公开(公告)号:US20070091746A1

    公开(公告)日:2007-04-26

    申请号:US11546263

    申请日:2006-10-10

    IPC分类号: G11B20/10

    摘要: An optical disc having a read-only portion and a writable portion is provided. The read-only portion comprises computer-readable instructions including a backup application. When the optical disc is inserted into an optical drive of a data source, such as a personal computer, the operating system of the data source automatically launches the backup application. The backup application is configured to find files on the data source that satisfy search criteria, which can be predefined, and to copy those files to the writable portion of the optical disc.

    摘要翻译: 提供具有只读部分和可写入部分的光盘。 只读部分包括包括备份应用的计算机可读指令。 当将光盘插入诸如个人计算机的数据源的光驱中时,数据源的操作系统自动启动备份应用程序。 备份应用程序被配置为在数据源上查找满足可以预定义的搜索条件的文件,并将这些文件复制到光盘的可写入部分。

    Process for treating an oil well
    66.
    发明申请
    Process for treating an oil well 失效
    油井处理方法

    公开(公告)号:US20050170975A1

    公开(公告)日:2005-08-04

    申请号:US11091907

    申请日:2005-03-29

    申请人: Ian Collins

    发明人: Ian Collins

    摘要: A method of treating a subterranean formation, the method comprising: (A) injecting down a well bore into the formation an admixture of (a) an emulsion having an internal aqueous phase comprising a water-soluble oil or gas field chemical or an aqueous dispersion of a water-dispersible oil or gas field chemical and an external oil phase comprising a liquid hydrocarbon and an oil-soluble surfactant and (b) a demulsifier comprising a solution of a surfactant having a cloud point temperature of above 40° C.; or (B) separately injecting down a well bore into the formation emulsion (a) and demulsifier (b) and generating an admixture of emulsion (a) and demulsifier (b) within the formation.

    摘要翻译: 一种处理地下地层的方法,所述方法包括:(A)将井眼向井下注入(a)具有包含水溶性油或气田化学品或水分散体的内部水相的乳液的混合物 的水分散性油或气田化学品和包含液体烃和油溶性表面活性剂的外部油相,和(b)包含浊点温度高于40℃的表面活性剂溶液的破乳剂; 或(B)分别将井眼注入地层乳液(a)和破乳剂(b)中,并在地层内产生乳液(a)和破乳剂(b)的混合物。

    4-Hydroxy-1,3-benzenedimethanol derivatives
    68.
    发明授权
    4-Hydroxy-1,3-benzenedimethanol derivatives 失效
    4-羟基-1,3-苯二甲醇衍生物

    公开(公告)号:US4160036A

    公开(公告)日:1979-07-03

    申请号:US881658

    申请日:1978-02-27

    摘要: Compounds of the general formula (I): ##STR1## in which one or more substituents R.sub.1 may be present and in which: R.sub.1 represents a halogen atom, preferably fluorine or chlorine, or a trifluoromethyl group or a group --NR.sub.5 R.sub.6 in which R.sub.5 and R.sub.6 which may be the same or different represent a hydrogen atom, or an alkyl group containing from 1 to 6 carbon atoms, preferably 1 to 4 carbon atoms or an acyl group, preferably the residue of a C.sub.1 -C.sub.6 alkanoic acid;X represents a straight or branched chain alkyl group containing 2 to 6 carbon atoms; andR.sub.2 and R.sub.3 which may be the same or different each represent a hydrogen atom or an alkyl group containing from 1 to 4 carbon atoms, preferably a methyl group; andR.sub.4 represents a hydrogen atom or an alkyl group containing 1 to 4 carbon atoms, are provided together with processes for the production thereof. They have a .beta..sub.2 -stimulant activity.

    摘要翻译: 通式(I)的化合物:其中可以存在一个或多个取代基R 1的化合物,其中:

    Pharmaceutical combinations comprising pyrazole derivatives as protein kinase modulators
    70.
    发明授权
    Pharmaceutical combinations comprising pyrazole derivatives as protein kinase modulators 失效
    包含吡唑衍生物作为蛋白激酶调节剂的药物组合

    公开(公告)号:US08541461B2

    公开(公告)日:2013-09-24

    申请号:US11993823

    申请日:2006-06-21

    IPC分类号: A61K31/415

    摘要: The invention provides a combination comprising an ancillary compound (e.g. one, two or more ancillary compounds) and a compound of the formula (I) having protein kinase B inhibiting activity: wherein A is a saturated hydrocarbon linker group containing from 1 to 7 carbon atoms, the linker group having a maximum chain length of 5 atoms extending between R1 and NR2R3 and a maximum chain length of 4 atoms extending between E and NR2R3, wherein one of the carbon atoms in the linker group may optionally be replaced by an oxygen or nitrogen atom; and wherein the carbon atoms of the linker group A may optionally bear one or more substituents selected from oxo, fluorine and hydroxy, provided that the hydroxy group when present is not located at a carbon atom α with respect to the NR2R3 group and provided that the oxo group when present is located at a carbon atom α with respect to the NR2R3 group; E is a monocyclic or bicyclic carbocyclic or heterocyclic group; R1 is an aryl or heteroaryl group; and R2, R3, R4 and R5 are as defined in the claims. Also provided are patient packs, pharmaceutical kits and packs and compositions containing the combinations, methods for preparing the combinations and their use in combination therapy as anticancer agents.

    摘要翻译: 本发明提供包含辅助化合物(例如一种,两种或多种辅助化合物)和具有​​蛋白激酶B抑制活性的式(I)化合物的组合的组合:其中A是含有1至7个碳原子的饱和烃连接基团 ,连接基团具有在R1和NR2R3之间延伸的5个原子的最大链长度,以及在E和NR 2 R 3之间延伸的4个原子的最大链长度,其中连接基团中的一个碳原子可以任选被氧或氮取代 原子; 并且其中连接基团A的碳原子可以任选地具有一个或多个选自氧代,氟和羟基的取代基,条件是当存在的羟基不相对于NR 2 R 3基团位于碳原子α时,条件是 存在时的氧代基位于相对于NR 2 R 3基团的碳原子α; E是单环或双环碳环或杂环基; R1是芳基或杂芳基; 并且R 2,R 3,R 4和R 5如权利要求中所定义。 还提供了包含组合的患者包装,药物盒和包装和组合,用于制备组合的方法及其在联合治疗中作为抗癌剂的用途。