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61.发明申请公开(公告)号：US20210360036A1
公开(公告)日：2021-11-18
申请号：US17392114
申请日：2021-08-02
Applicant: Open Text SA ULC
Inventor： Gregory Beckman , Robert Laird , Alain Gagne
Abstract: Embodiments of an application gateway architecture may include an application gateway server computer communicatively connected to backend systems and client devices operating on different platforms. The application gateway server computer may include application programming interfaces and services configured for communicating with the backend systems and managed containers operating on the client devices. The application gateway server computer may provide applications that can be centrally managed and may extend the capabilities of the client devices, including the ability to authenticate across backend systems. A managed container may include a managed cache and may provide a secure shell for applications received from the application gateway server computer. The managed container may store the applications in the managed cache and control access to the managed cache according to rules propagated from at least one of the backend systems via the application gateway server computer.
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公开(公告)号：US11172014B2
公开(公告)日：2021-11-09
申请号：US16547366
申请日：2019-08-21
Applicant: OPEN TEXT SA ULC
Inventor： Pardeep Kumar , Mithun Karkada Sathisha . , Divisha Nikunj Varandani , Prashantha Hanumanthappa , Panchakshrappa Pramod , Navaid Alam
IPC: H04L29/08 , G06F16/955 , H04L29/06 , H04L12/58
Abstract: A cloud-based, integrated business application suite includes an add-in that enables access from a client device to a first server, but not a second server. A user accesses the first server through an interface of the integrated suite to request a webpage which launches a first local instance of a service application. The first local instance of the service application sets up a local storage location and provides this location to a URL that is used to launch a webpage that is a client of the second server. A second local instance of the service application which is aware of the storage location is launched and this instance stores data requested from the second server in the identified local storage location. The stored information is read from the storage location by the first instance of the service application and is provided to the integrated application suite.
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公开(公告)号：US11170055B2
公开(公告)日：2021-11-09
申请号：US16235112
申请日：2018-12-28
Applicant: OPEN TEXT SA ULC
Inventor： Gareth Edward Hutchins
Abstract: A document capture server receives a document image from a document capture client and processes the image into an electronic document containing textual content. During capture, the document capture server determines a graphical layout of the document, extracts keywords from the document, classifies the document accordingly, and calls an artificial intelligence (AI) platform to gain insights on the textual content. The AI platform analyzes the textual content and returns additional, insightful data such as a sentiment of the textual content. The document capture server can validate the additional data, integrate the additional data in a process or workflow, and/or provide the textual content and the additional data to a content repository or a computing facility operating in an enterprise computing environment. The document capture server can provide validated data to the AI platform to improve future analyses by the AI platform.
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公开(公告)号：US11157410B2
公开(公告)日：2021-10-26
申请号：US16146541
申请日：2018-09-28
Applicant: Open Text SA ULC
IPC: G06F12/084 , G06F12/123 , H04L29/08 , G06F16/957 , G06F16/00
Abstract: One embodiment includes a system comprising a repository configured to store objects, an object cache configured to cache objects retrieved from the repository by a node, a memory configured to store a broadcast cache invalidation queue accessible by a plurality of nodes and an invalidation status, a processor coupled to the memory and a computer readable medium storing computer-executable instructions. The computer-executable instructions can be executable to store cache invalidations in the invalidation queue, the cache invalidations identifying objects affected by operations, access the invalidation status to determine a last processed invalidation from the invalidation queue, determine a set of unprocessed invalidations from the cache invalidation queue, the unprocessed invalidations subsequent to the last processed invalidation, clear cached objects from the object cache based on the set of unprocessed invalidations and update the invalidation status based on a last invalidation from the set of unprocessed invalidations.
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公开(公告)号：US20210319498A1
公开(公告)日：2021-10-14
申请号：US17355156
申请日：2021-06-22
Applicant: OPEN TEXT SA ULC
Inventor： Gerrit Smits , Marius Roelof van de Veen
IPC: G06Q30/06
Abstract: A provisioning system for a multi-tenant platform including a presentation component operably coupled to a supervisory component and a registry database and configured to present registry information in accordance with criteria defined in one or more rules and receive requests to access the registry information. The one or more rules define a supply chain including multiple of a plurality of tenants in the multi-tenancy system, the supervisory component configured to automatically implement the supply chain in response to the request.
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Patent Agency Ranking
公开(公告)号：US20210286992A1
公开(公告)日：2021-09-16
申请号：US17330083
申请日：2021-05-25
Applicant: OPEN TEXT SA ULC
Inventor： Sangeetha Yanamandra , Srirama Chandra Akella , Satish Chandra Paled
IPC: G06K9/00
Abstract: A classification system is provided that separates unclassified pages into unclassified, separated documents and classifies the separated documents. The classification system applies a page-level recognition model to the unclassified pages to recognize the logical boundaries between documents and, based on the logical boundaries, separates the pages into unclassified, separated documents. The classification system further applies a document-level recognition model to classify the separated documents.
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公开(公告)号：US20210279658A1
公开(公告)日：2021-09-09
申请号：US17191521
申请日：2021-03-03
Applicant: OPEN TEXT SA ULC
Inventor： Byron Steven Pruitt
Abstract: Interaction events collected across disparate customer communication channels of an enterprise are processed to generate an encoded unique content item identifier for each content item referenced in an interaction event such that the content item is resolvable to a location in a content repository. A training data set is built using the interaction events thus processed and a multi-channel content recommendation model is trained using the training data set. The multi-channel content recommendation model thus trained stores data points representing intersections of customers and content items that the enterprise has been tracking, with each data point having an effectiveness score for an associated content item. The multi-channel content recommendation model thus trained can be queried by content designers of the disparate customer communication channels through a recommender application for content recommendations based on the effectiveness of the content, agnostic to the disparate customer communication channels.
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公开(公告)号：US20210271529A1
公开(公告)日：2021-09-02
申请号：US17324200
申请日：2021-05-19
Applicant: OPEN TEXT SA ULC
Inventor： Marc Rodriguez Sierra , Lalith Subramanian , Carles Bayes Martin
Abstract: Systems and methods for content management wherein a client can submit requests to a first API which the forwards the requests to either an IMDB or a gateway to a distributed cluster-computing framework. Requests to the IMDB are serviced and responses from the IMDB are returned to the client. Requests that are forwarded to the gateway are first modified for the distributed cluster-computing framework, and are then parsed by the gateway and used to instantiate processors that generate corresponding requests to the distributed cluster-computing framework. Responsive data from the distributed cluster-computing framework is used to generate responses to the client requests that are forwarded to the first API which modifies them to appear as if they were generated by the IMDB. These modified responses are returned by the first API to the client.
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69.发明授权公开(公告)号：US11108827B2
公开(公告)日：2021-08-31
申请号：US15960000
申请日：2018-04-23
Applicant: Open Text SA ULC
Inventor： Gregory Beckman , Robert Laird , Alain Gagne
Abstract: Embodiments of an application gateway architecture may include an application gateway server computer communicatively connected to backend systems and client devices operating on different platforms. The application gateway server computer may include application programming interfaces and services configured for communicating with the backend systems and managed containers operating on the client devices. The application gateway server computer may provide applications that can be centrally managed and may extend the capabilities of the client devices, including the ability to authenticate across backend systems. A managed container may include a managed cache and may provide a secure shell for applications received from the application gateway server computer. The managed container may store the applications in the managed cache and control access to the managed cache according to rules propagated from at least one of the backend systems via the application gateway server computer.
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公开(公告)号：US11102248B2
公开(公告)日：2021-08-24
申请号：US16195392
申请日：2018-11-19
Applicant: Open Text SA ULC
Inventor： Gregory Beckman , Robert Laird , Alain Gagne
Abstract: A remote wipe message or notification may be sent from a server computer to one or more target client devices associated with a user. A managed container running on a target client device associated with the user and having a managed cache storing content managed by or through the server computer may, in response to the remote wipe message or notification, deleting the managed content or a portion thereof from its managed cache. The managed container may send back an acknowledgement or message to the server computer that it had completed the remote wipe. The remote wipe functionality can avoid having to deal with individual applications running on the client device and therefore can eliminate the complexity of having to deal with individual applications. Furthermore, the remote wipe can be done independently of the local operating system and without affecting non-managed information/applications on the client device.
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