Systems and methods for automated emergency response

    公开(公告)号:US11218584B2

    公开(公告)日:2022-01-04

    申请号:US16798049

    申请日:2020-02-21

    申请人: RapidSOS, Inc.

    IPC分类号: H04M1/72421 H04W4/14 H04W4/90

    摘要: Described herein are systems, devices, methods, and media for facilitating emergency communications by an emergency management system. In one embodiment, a method for facilitating emergency communications comprises: identifying a user potentially affected by an emergency; providing an emergency response message to a communication device associated with the user; receiving confirmation of the emergency; in response to receiving confirmation of the emergency, initiating an autonomous communication session with the user through the communication device; extracting emergency information from the autonomous communication session; and providing the emergency information to an emergency service provider (ESP).

    System and method for call management

    公开(公告)号:US11153737B2

    公开(公告)日:2021-10-19

    申请号:US16509296

    申请日:2019-07-11

    申请人: RapidSOS, Inc.

    摘要: A system and method are provided in accordance with the various aspects of the invention that enhance the information regarding a caller and a call location. Such calls are typically sent to a dispatcher that handles urgent or emergency calls. The information provided can be in the form of a message that is includes specifics about the call initiator and the nature of and/or reason for the call; a message that is converted to verbal form from text-to-speech; and/or the message may include location information, especially as it relates to representing a wireless device as a landline location based on nearby communication options, such as Wi-Fi or Bluetooth beacons.

    Emergency location analysis system
    66.
    发明授权

    公开(公告)号:US10820181B2

    公开(公告)日:2020-10-27

    申请号:US16271634

    申请日:2019-02-08

    申请人: RapidSOS, Inc.

    摘要: Described herein are systems, servers, devices, methods, and media for validating, improving, and predicting emergency locations. In some embodiments, disclosed herein is a method for validating a reported location associated with an emergency request comprises: detecting an emergency request from a first device; identifying a reported location associated with the emergency request; identifying one or more attributes associated with the emergency request; determining a location accuracy metric for the emergency request using the one or more attributes; comparing the location accuracy metric to a first accuracy threshold, wherein the reported location is converted to a validated location when the location accuracy metric meets the first accuracy threshold; and, in response to the location accuracy metric meeting the first accuracy threshold, providing the validated location to one or more recipients comprising a public safety answering point (PSAP).

    Emergency Data Statistics Aggregation with Data Privacy Protection

    公开(公告)号:US20200244797A1

    公开(公告)日:2020-07-30

    申请号:US16775977

    申请日:2020-01-29

    申请人: RapidSOS, Inc.

    IPC分类号: H04M3/36 H04M15/00

    摘要: One disclosed method includes filtering incoming emergency data using at least one filtering criteria, as the emergency data is received in response to initiation of emergency events; generating at least one data bin representing a tally of emergency data meeting the at least one filtering criteria, without storing any of the emergency data used to generate the at least one data bin; and generating a statistical report using the at least one data bin. The statistical report may be generated real-time and displayed on a remote display.