APPARATUS AND METHOD FOR MANAGING INTERACTION-BASED SERVICES
    1.
    发明申请
    APPARATUS AND METHOD FOR MANAGING INTERACTION-BASED SERVICES 有权
    用于管理基于互动的服务的装置和方法

    公开(公告)号:US20130311203A1

    公开(公告)日:2013-11-21

    申请号:US13866615

    申请日:2013-04-19

    IPC分类号: G06F19/00 G06Q50/24

    摘要: A system that incorporates teachings of the present disclosure may include, for example, a syntactic component for retrieving records corresponding to an individual and analyzing the records to assess a condition for the individual; a user interface for capturing interaction data that is associated with an encounter between the individual and a service provider; and a semantic component for comparing the interaction data to interaction criteria, where an action plan for the individual is generated based at least in part on the assessed condition and the comparison of the interaction data to the interaction criteria. Other embodiments are disclosed.

    摘要翻译: 结合本公开的教导的系统可以包括例如用于检索对应于个人的记录并分析记录以评估个体的状况的句法组件; 用于捕获与个体与服务提供者之间的遭遇相关联的交互数据的用户界面; 以及用于将交互数据与交互标准进行比较的语义组件,其中至少部分地基于所评估的条件和交互数据与交互标准的比较来生成个人的行动计划。 公开了其他实施例。

    APPARATUS AND METHOD FOR MANAGING INTERACTION-BASED SERVICES
    2.
    发明申请
    APPARATUS AND METHOD FOR MANAGING INTERACTION-BASED SERVICES 审中-公开
    用于管理基于互动的服务的装置和方法

    公开(公告)号:US20100223074A1

    公开(公告)日:2010-09-02

    申请号:US12715800

    申请日:2010-03-02

    摘要: A system that incorporates teachings of the present disclosure may include, for example, a syntactic component for retrieving records corresponding to an individual and analyzing the records to assess a condition for the individual; a user interface for capturing interaction data that is associated with an encounter between the individual and a service provider; and a semantic component for comparing the interaction data to interaction criteria, where an action plan for the individual is generated based at least in part on the assessed condition and the comparison of the interaction data to the interaction criteria. Other embodiments are disclosed.

    摘要翻译: 结合本公开的教导的系统可以包括例如用于检索对应于个人的记录并分析记录以评估个体的状况的句法组件; 用于捕获与个体与服务提供者之间的遭遇相关联的交互数据的用户界面; 以及用于将交互数据与交互标准进行比较的语义组件,其中至少部分地基于所评估的条件和交互数据与交互标准的比较来生成针对个人的动作计划。 公开了其他实施例。

    Apparatus and method for managing interaction-based services
    3.
    发明授权
    Apparatus and method for managing interaction-based services 有权
    用于管理基于交互的服务的装置和方法

    公开(公告)号:US08799017B2

    公开(公告)日:2014-08-05

    申请号:US13866615

    申请日:2013-04-19

    摘要: A system that incorporates teachings of the present disclosure may include, for example, a syntactic component for retrieving records corresponding to an individual and analyzing the records to assess a condition for the individual; a user interface for capturing interaction data that is associated with an encounter between the individual and a service provider; and a semantic component for comparing the interaction data to interaction criteria, where an action plan for the individual is generated based at least in part on the assessed condition and the comparison of the interaction data to the interaction criteria. Other embodiments are disclosed.

    摘要翻译: 结合本公开的教导的系统可以包括例如用于检索对应于个人的记录并分析记录以评估个体的状况的句法组件; 用于捕获与个体与服务提供者之间的遭遇相关联的交互数据的用户界面; 以及用于将交互数据与交互标准进行比较的语义组件,其中至少部分地基于所评估的条件和交互数据与交互标准的比较来生成针对个人的动作计划。 公开了其他实施例。