摘要:
A computer implemented method for using case-based reasoning (CBR) information retrieval processes is provided. The method includes: accessing a data model including symptom attributes and solution attributes; receiving a query from a requestor specifying one or more values for one or more of the symptom attributes; executing the query including searching a database of archive records that are not structured to facilitate CBR for the specified symptom attribute values and receiving a subset of the archive records that include the specified values; determining values associated with one or more of the solution attributes for each of the records in the subset; and creating a temporary case record for each of the records in the subset, each of the temporary case records comprising a pointer to the corresponding record in the subset and a heading section including the symptom attributes, the specified symptom attribute values, the solution attributes, and the solution attribute values associated with the corresponding record in the subset, thereby creating a temporary case base from archive records in real time in response to the values specified in the query.
摘要:
A method for vehicle diagnostic knowledge delivery comprising receiving a search request from a user system and accessing a database of case records in response to the search request. Each of the case records includes a case-record number attribute, a set of vehicle-description attributes, a set of bookkeeping attributes, a set of system attributes, a set of symptom attributes, and a set of action attributes. The method further comprises searching the database of case records for a case record responsive to the search request. If a case record responsive to the search request is located, it is transmitted to the user system.
摘要:
A method transforms unstructured text into structured data in a domain-specific ontology. The method includes recording an input block of text using an information extraction module (IEM), accessing a domain-specific ontology and supplemental data in a knowledge source(s) via the IEM, processing the input text block, and using the IEM to generate a plurality of nodes in the domain-specific ontology. Each node classifies the unstructured text to corresponding objects of interest, thereby transforming the unstructured text into the structured data. An IEM is also provided having a computer device and an algorithm executable thereby to transform unstructured text into structured data in a domain-specific ontology. The IEM is adapted for recording a text phrase using the computer device, accessing and retrieving the domain-specific ontology and supplemental data from a knowledge source(s), and processing the text block using the computer device to generate a plurality of nodes in the domain-specific ontology.
摘要:
A method of linking information to an electronically enabled manufactured part archive includes identifying an area of the electronically enabled manufactured part archive, defining the area with a geometric token, and electronically identifying information. The information may relate to at least a portion of a manufactured part which is associated with the identified area of the manufactured part archive. The method may also include electronically associating the information with the identified area and/or the geometric token, wherein the information is configured for retrieval.
摘要:
Methods, systems and computer program products for using case-based reasoning (CBR) information retrieval processes without creating a case base. Methods include accessing a data model that includes symptom attributes and solution attributes. A query is received from a requester specifying one or more values for one or more of the symptom attributes. The query is executed and execution includes searching a database of archive records for the specified symptom attribute values and receiving a subset of the archive records that include the specified values. Values associated with one or more of the solution attributes for each of the records in the subset are determined. A portion of this “determination of values” may be performed using an information extraction tool on unstructured text data contained in the archive records. A temporary case record is created for each of the records in the subset. Each of the temporary case records include a pointer to the corresponding record in the subset and a heading section that includes: the symptom attributes, the specified symptom attribute values, the solution attributes, and the solution attribute values associated with the corresponding record in the subset. In this manner, a temporary case base is created from archive records in real time in response to the values specified in the query.
摘要:
A method for vehicle diagnostic record mapping comprising receiving a vehicle service record. A target record is created in response to receiving the vehicle service record. The target record includes a target-record number attribute, a set of vehicle-description attributes, a set of bookkeeping attributes, a set of system attributes, a set of symptom attributes, and a set of action attributes. Vehicle description data is mapped into the set of vehicle-description attributes in response to locating the vehicle description data in the vehicle service record. Bookkeeping data is mapped into the set of bookkeeping attributes in response to locating the bookkeeping data in the vehicle service record. Vehicle system data is mapped into the set of system attributes in response to locating the system data in the vehicle service record. Symptom data is mapped into the set of symptom attributes in response to locating the symptom data in the vehicle service record. Action data is mapped into the set of action attributes in response to locating the action data in the vehicle service record.
摘要:
A method transforms unstructured text into structured data in a domain-specific ontology. The method includes recording an input block of text using an information extraction module (IEM), accessing a domain-specific ontology and supplemental data in a knowledge source(s) via the IEM, processing the input text block, and using the IEM to generate a plurality of nodes in the domain-specific ontology. Each node classifies the unstructured text to corresponding objects of interest, thereby transforming the unstructured text into the structured data. An IEM is also provided having a computer device and an algorithm executable thereby to transform unstructured text into structured data in a domain-specific ontology. The IEM is adapted for recording a text phrase using the computer device, accessing and retrieving the domain-specific ontology and supplemental data from a knowledge source(s), and processing the text block using the computer device to generate a plurality of nodes in the domain-specific ontology.
摘要:
A system and method for converting text related to vehicle service to symptom codes. The method includes typing into work orders and service reports statements that describe the various symptoms and problems of a vehicle that is being serviced. The work orders and service reports are then transmitted to a database facility where they are analyzed. Prior to the reports being analyzed, the text in the work order and service reports is read by a machine reader that converts the text to symptom codes that describe particular vehicle conditions and symptoms. A processor analyzes the codes for patterns and other relationships, and can provide a display of such patterns. Further, the codes and reports are stored in a memory.
摘要:
A method of linking information to an electronically enabled manufactured part archive includes identifying an area of the electronically enabled manufactured part archive, defining the area with a geometric token, and electronically identifying information. The information may relate to at least a portion of a manufactured part which is associated with the identified area of the manufactured part archive. The method may also include electronically associating the information with the identified area and/or the geometric token, wherein the information is adapted for retrieval.