公开(公告)号：US20080037443A1

公开(公告)日：2008-02-14

申请号：US11476299

申请日：2006-06-28

Applicant: Zubair Ansari ,  Walter Scott Tester ,  Amy Pendleton ,  Ravishankar Palaparthi ,  Jenny Li ,  Parama Ghosh

Inventor： Zubair Ansari ,  Walter Scott Tester ,  Amy Pendleton ,  Ravishankar Palaparthi ,  Jenny Li ,  Parama Ghosh

IPC: H04L12/28

CPC classification number: H04M3/2227 ,  H04L65/80

Abstract: A method and apparatus for call quality troubleshooting and mitigation may include polling network communication path elements to determine network performance data, receiving a call quality alert from at least one communication unit, the call quality alert indicating degraded call quality of a call session, and analyzing the network performance data from the network communication path elements and the at least one communication unit to determine a cause of the alert and at least one action to mitigate the cause of the alert. The apparatus for call quality troubleshooting and mitigation may include a memory for storing data from network communication path elements and data from at least one communication unit, and a processor operating to poll network communication path elements to determine network performance data, to store a call quality alert received from at least one communication unit in the memory, and to the network performance data from the network communication path elements and the at least one communication unit to determine a cause of the alert and at least one action to mitigate the cause of the alert. The method and apparatus may further include correlating the data from the network communication path elements with the data from the at least one communication unit and invoking a real-time network topology investigation module to determine the cause of the call quality alert.

Abstract translation: 用于呼叫质量故障排除和缓解的方法和装置可以包括轮询网络通信路径元素以确定网络性能数据，从至少一个通信单元接收呼叫质量警报，呼叫质量警报指示呼叫会话的呼叫质量下降，以及分析 来自网络通信路径元件和至少一个通信单元的网络性能数据以确定警报的原因以及至少一个动作来减轻警报的原因。 用于呼叫质量故障排除和减轻的装置可以包括用于存储来自网络通信路径元件的数据的存储器和来自至少一个通信单元的数据，以及操作以轮询网络通信路径元件以确定网络性能数据以存储呼叫质量的处理器 从存储器中的至少一个通信单元收到的警报，以及来自网络通信路径元件和至少一个通信单元的网络性能数据，以确定警报的原因和至少一个动作来减轻警报的原因 。 所述方法和装置还可以包括将来自网络通信路径元素的数据与来自至少一个通信单元的数据相关联，并且调用实时网络拓扑调查模块来确定呼叫质量警报的原因。

公开(公告)号：US08284675B2

公开(公告)日：2012-10-09

申请号：US11476299

申请日：2006-06-28

Applicant: Zubair Ansari ,  Walter Scott Tester ,  Amy Pendleton ,  Ravishankar Palaparthi ,  Jenny Li ,  Parama Ghosh

Inventor： Zubair Ansari ,  Walter Scott Tester ,  Amy Pendleton ,  Ravishankar Palaparthi ,  Jenny Li ,  Parama Ghosh

IPC: G08C15/00

CPC classification number: H04M3/2227 ,  H04L65/80

Abstract: A method and apparatus for call quality troubleshooting and mitigation may include polling network communication path elements to determine network performance data, receiving a call quality alert from at least one communication unit, the call quality alert indicating degraded call quality of a call session, and analyzing the network performance data from the network communication path elements and the at least one communication unit to determine a cause of the alert and at least one action to mitigate the cause of the alert. The apparatus for call quality troubleshooting and mitigation may include a memory for storing data from network communication path elements and data from at least one communication unit, and a processor operating to poll network communication path elements to determine network performance data, to store a call quality alert received from at least one communication unit in the memory, and to the network performance data from the network communication path elements and the at least one communication unit to determine a cause of the alert and at least one action to mitigate the cause of the alert. The method and apparatus may further include correlating the data from the network communication path elements with the data from the at least one communication unit and invoking a real-time network topology investigation module to determine the cause of the call quality alert.

Abstract translation: 用于呼叫质量故障排除和缓解的方法和装置可以包括轮询网络通信路径元素以确定网络性能数据，从至少一个通信单元接收呼叫质量警报，呼叫质量警报指示呼叫会话的呼叫质量下降，以及分析 来自网络通信路径元件和至少一个通信单元的网络性能数据以确定警报的原因以及至少一个动作来减轻警报的原因。 用于呼叫质量故障排除和减轻的装置可以包括用于存储来自网络通信路径元件的数据的存储器和来自至少一个通信单元的数据，以及操作以轮询网络通信路径元件以确定网络性能数据以存储呼叫质量的处理器 从存储器中的至少一个通信单元收到的警报，以及来自网络通信路径元件和至少一个通信单元的网络性能数据，以确定警报的原因和至少一个动作来减轻警报的原因 。 所述方法和装置还可以包括将来自网络通信路径元素的数据与来自至少一个通信单元的数据相关联，并且调用实时网络拓扑调查模块来确定呼叫质量警报的原因。

公开(公告)号：US07436817B2

公开(公告)日：2008-10-14

申请号：US10326324

申请日：2002-12-20

Applicant: Marvin Bienn ,  Jayshree A. Bharatia ,  Amy Pendleton

Inventor： Marvin Bienn ,  Jayshree A. Bharatia ,  Amy Pendleton

IPC: H04L12/66

CPC classification number: H04L12/66 ,  H04L12/4633 ,  H04L29/06 ,  H04L69/08

Abstract: A telecommunications system having a first PS network, second PS network and a third circuit-switched core network includes a system for terminating a legacy domain circuit-switched communication upon receipt of a trigger signal requesting termination of communication. The system includes first and second functional entities in each network. The first and second functional entities of the first network can communicate signals over an interface using a PS protocol. The first and second functional entities of the second network can communicate signals over an interface using a PS protocol. The first functional entity of the first network can communicate packet data to and from the first functional entity of the second network. The second functional entity of the first network communicates a PS protocol signal to the second entity of the second network, which then communicates a circuit-switched protocol signal to and from the third circuit-switched protocol core network to terminate the circuit-switched communication.

Abstract translation: 具有第一PS网络，第二PS网络和第三电路交换核心网络的电信系统包括用于在接收到请求终止通信的触发信号时终止传统域电路交换通信的系统。 该系统包括每个网络中的第一和第二功能实体。 第一网络的第一和第二功能实体可以通过使用PS协议的接口来传送信号。 第二网络的第一和第二功能实体可以通过使用PS协议的接口来传送信号。 第一网络的第一功能实体可以向第二网络的第一功能实体传送分组数据和从第二网络的第一功能实体传送分组数据。 第一网络的第二功能实体将PS协议信号传送到第二网络的第二实体，该第二实体然后将电路交换协议信号传送到第三电路交换协议核心网络并从第三电路交换协议核心网络传送，以终止电路交换通信。