公开(公告)号：US08284675B2

公开(公告)日：2012-10-09

申请号：US11476299

申请日：2006-06-28

Applicant: Zubair Ansari ,  Walter Scott Tester ,  Amy Pendleton ,  Ravishankar Palaparthi ,  Jenny Li ,  Parama Ghosh

Inventor： Zubair Ansari ,  Walter Scott Tester ,  Amy Pendleton ,  Ravishankar Palaparthi ,  Jenny Li ,  Parama Ghosh

IPC: G08C15/00

CPC classification number: H04M3/2227 ,  H04L65/80

Abstract: A method and apparatus for call quality troubleshooting and mitigation may include polling network communication path elements to determine network performance data, receiving a call quality alert from at least one communication unit, the call quality alert indicating degraded call quality of a call session, and analyzing the network performance data from the network communication path elements and the at least one communication unit to determine a cause of the alert and at least one action to mitigate the cause of the alert. The apparatus for call quality troubleshooting and mitigation may include a memory for storing data from network communication path elements and data from at least one communication unit, and a processor operating to poll network communication path elements to determine network performance data, to store a call quality alert received from at least one communication unit in the memory, and to the network performance data from the network communication path elements and the at least one communication unit to determine a cause of the alert and at least one action to mitigate the cause of the alert. The method and apparatus may further include correlating the data from the network communication path elements with the data from the at least one communication unit and invoking a real-time network topology investigation module to determine the cause of the call quality alert.

Abstract translation: 用于呼叫质量故障排除和缓解的方法和装置可以包括轮询网络通信路径元素以确定网络性能数据，从至少一个通信单元接收呼叫质量警报，呼叫质量警报指示呼叫会话的呼叫质量下降，以及分析 来自网络通信路径元件和至少一个通信单元的网络性能数据以确定警报的原因以及至少一个动作来减轻警报的原因。 用于呼叫质量故障排除和减轻的装置可以包括用于存储来自网络通信路径元件的数据的存储器和来自至少一个通信单元的数据，以及操作以轮询网络通信路径元件以确定网络性能数据以存储呼叫质量的处理器 从存储器中的至少一个通信单元收到的警报，以及来自网络通信路径元件和至少一个通信单元的网络性能数据，以确定警报的原因和至少一个动作来减轻警报的原因 。 所述方法和装置还可以包括将来自网络通信路径元素的数据与来自至少一个通信单元的数据相关联，并且调用实时网络拓扑调查模块来确定呼叫质量警报的原因。

公开(公告)号：US08522234B2

公开(公告)日：2013-08-27

申请号：US11702310

申请日：2007-02-05

Applicant: Bhrighu Sareen ,  Zubair Ansari ,  Mukesh Karki

Inventor： Bhrighu Sareen ,  Zubair Ansari ,  Mukesh Karki

IPC: G06F9/445

CPC classification number: G06F9/44505 ,  G06F8/61

Abstract: A method for tailoring the installation of an operating system to a computer system receives information regarding the computer system. Information regarding a modular operating system is accessed. The modular operating system is comprised of a foundational base and a plurality of installable features. Desired performance characteristics of the computer system are determined. Portions of the modular operating system are installed such that the modular operating system is tailored to the computer system and the desired performance characteristics of the computer system.

Abstract translation: 用于将操作系统的安装定制到计算机系统的方法接收关于计算机系统的信息。 访问有关模块化操作系统的信息。 模块化操作系统由基础基础和多个可安装的特征组成。 确定计算机系统的期望性能特征。 安装模块化操作系统的部分，使得模块化操作系统针对计算机系统和计算机系统的期望性能特征进行定制。

公开(公告)号：US20080189698A1

公开(公告)日：2008-08-07

申请号：US11702310

申请日：2007-02-05

Applicant: Bhrighu Sareen ,  Zubair Ansari ,  Mukesh Karki

Inventor： Bhrighu Sareen ,  Zubair Ansari ,  Mukesh Karki

IPC: G06F9/445

CPC classification number: G06F9/44505 ,  G06F8/61

Abstract: A method for tailoring the installation of an operating system to a computer system receives information regarding the computer system. Information regarding a modular operating system is accessed. The modular operating system is comprised of a foundational base and a plurality of installable features. Desired performance characteristics of the computer system are determined. Portions of the modular operating system are installed such that the modular operating system is tailored to the computer system and the desired performance characteristics of the computer system.

Abstract translation: 用于将操作系统的安装定制到计算机系统的方法接收关于计算机系统的信息。 访问有关模块化操作系统的信息。 模块化操作系统由基础基础和多个可安装的特征组成。 确定计算机系统的期望性能特征。 安装模块化操作系统的部分，使得模块化操作系统针对计算机系统和计算机系统的期望性能特征进行定制。

公开(公告)号：US08239274B2

公开(公告)日：2012-08-07

申请号：US11652214

申请日：2007-01-11

Applicant: Mukesh Karki ,  Mohammed Zubair Ansari ,  Yusuf Atas ,  Robert Ian Oliver ,  Serdar Unal

Inventor： Mukesh Karki ,  Mohammed Zubair Ansari ,  Yusuf Atas ,  Robert Ian Oliver ,  Serdar Unal

IPC: G06Q30/00

CPC classification number: G06Q30/06 ,  G06Q30/0633

Abstract: In various embodiments, a user may, via a processing device, indicate a desire to purchase a feature of an installed software product. A purchase request may be sent to an e-commerce server, or other server. The purchase request may be validated and information concerning the software product, the feature of the software product, and the processing device may be stored. Enabling information may be sent to the processing device to enable the feature of the software product. In some embodiments, the user may request a trial of a feature of a software product before purchasing the feature. In other embodiments, the user may deactivate a purchased feature of a software product on one processing device and may activate the purchased feature of the software product on a different processing device.

Abstract translation: 在各种实施例中，用户可以经由处理设备来指示购买所安装的软件产品的特征的愿望。 购买请求可以发送到电子商务服务器或其他服务器。 可以验证购买请求，并且可以存储关于软件产品，软件产品的特征和处理设备的信息。 可以将启用信息发送到处理设备以启用软件产品的特征。 在一些实施例中，用户可以在购买特征之前请求对软件产品的特征的试用。 在其他实施例中，用户可以在一个处理设备上去激活购买的软件产品的特征，并且可以在不同的处理设备上激活所购买的软件产品的特征。

公开(公告)号：US07293201B2

公开(公告)日：2007-11-06

申请号：US10346371

申请日：2003-01-17

Applicant: Zubair Ansari

Inventor： Zubair Ansari

IPC: G06F11/00

CPC classification number: G06F11/0793 ,  G06F11/0715 ,  G06F11/0748

Abstract: An active diagnostic and self healing system involves a support server configured to monitor the state of application and operating system software on a remote client, one or more of whose applications or OS has been registered to the automatic service of the invention. Software drivers or other patches, fixes or updates may be automatically transmitted to the client device via Internet or other connectivity upon the detection of an application or OS crash or other software fault. The user may select criteria according to which fixes and updates may be effected. The fixes and updates may be stored in a knowledge base, vendor databases or other resources, for instance available via Internet or other connections.

Abstract translation: 主动诊断和自愈系统涉及配置为监视远程客户端上的应用和操作系统软件的状态的支持服务器，其一个或多个应用程序或OS已经被注册到本发明的自动服务。 在检测到应用程序或OS崩溃或其他软件故障时，软件驱动程序或其他修补程序，修补程序或更新可能会通过Internet或其他连接自动传输到客户端设备。 用户可以根据哪些修正和更新可以进行选择。 修复和更新可能存储在知识库，供应商数据库或其他资源中，例如可通过因特网或其他连接获得。

公开(公告)号：US20080172300A1

公开(公告)日：2008-07-17

申请号：US11652214

申请日：2007-01-11

Applicant: Mukesh Karki ,  Mohammed Zubair Ansari ,  Yusuf Atas ,  Robert Ian Oliver ,  Serdar Unal

Inventor： Mukesh Karki ,  Mohammed Zubair Ansari ,  Yusuf Atas ,  Robert Ian Oliver ,  Serdar Unal

IPC: G06Q30/00

CPC classification number: G06Q30/06 ,  G06Q30/0633

Abstract: In various embodiments, a user may, via a processing device, indicate a desire to purchase a feature of an installed software product. A purchase request may be sent to an e-commerce server, or other server. The purchase request may be validated and information concerning the software product, the feature of the software product, and the processing device may be stored. Enabling information may be sent to the processing device to enable the feature of the software product. In some embodiments, the user may request a trial of a feature of a software product before purchasing the feature. In other embodiments, the user may deactivate a purchased feature of a software product on one processing device and may activate the purchased feature of the software product on a different processing device.

Abstract translation: 在各种实施例中，用户可以经由处理设备来指示购买所安装的软件产品的特征的愿望。 购买请求可以发送到电子商务服务器或其他服务器。 可以验证购买请求，并且可以存储关于软件产品，软件产品的特征和处理设备的信息。 可以将启用信息发送到处理设备以启用软件产品的特征。 在一些实施例中，用户可以在购买特征之前请求对软件产品的特征的试用。 在其他实施例中，用户可以在一个处理设备上去激活购买的软件产品的特征，并且可以在不同的处理设备上激活所购买的软件产品的特征。

公开(公告)号：US20080037443A1

公开(公告)日：2008-02-14

申请号：US11476299

申请日：2006-06-28

Applicant: Zubair Ansari ,  Walter Scott Tester ,  Amy Pendleton ,  Ravishankar Palaparthi ,  Jenny Li ,  Parama Ghosh

Inventor： Zubair Ansari ,  Walter Scott Tester ,  Amy Pendleton ,  Ravishankar Palaparthi ,  Jenny Li ,  Parama Ghosh

IPC: H04L12/28

CPC classification number: H04M3/2227 ,  H04L65/80

Abstract: A method and apparatus for call quality troubleshooting and mitigation may include polling network communication path elements to determine network performance data, receiving a call quality alert from at least one communication unit, the call quality alert indicating degraded call quality of a call session, and analyzing the network performance data from the network communication path elements and the at least one communication unit to determine a cause of the alert and at least one action to mitigate the cause of the alert. The apparatus for call quality troubleshooting and mitigation may include a memory for storing data from network communication path elements and data from at least one communication unit, and a processor operating to poll network communication path elements to determine network performance data, to store a call quality alert received from at least one communication unit in the memory, and to the network performance data from the network communication path elements and the at least one communication unit to determine a cause of the alert and at least one action to mitigate the cause of the alert. The method and apparatus may further include correlating the data from the network communication path elements with the data from the at least one communication unit and invoking a real-time network topology investigation module to determine the cause of the call quality alert.

Abstract translation: 用于呼叫质量故障排除和缓解的方法和装置可以包括轮询网络通信路径元素以确定网络性能数据，从至少一个通信单元接收呼叫质量警报，呼叫质量警报指示呼叫会话的呼叫质量下降，以及分析 来自网络通信路径元件和至少一个通信单元的网络性能数据以确定警报的原因以及至少一个动作来减轻警报的原因。 用于呼叫质量故障排除和减轻的装置可以包括用于存储来自网络通信路径元件的数据的存储器和来自至少一个通信单元的数据，以及操作以轮询网络通信路径元件以确定网络性能数据以存储呼叫质量的处理器 从存储器中的至少一个通信单元收到的警报，以及来自网络通信路径元件和至少一个通信单元的网络性能数据，以确定警报的原因和至少一个动作来减轻警报的原因 。 所述方法和装置还可以包括将来自网络通信路径元素的数据与来自至少一个通信单元的数据相关联，并且调用实时网络拓扑调查模块来确定呼叫质量警报的原因。

公开(公告)号：US20090168645A1

公开(公告)日：2009-07-02

申请号：US12225220

申请日：2006-06-30

Applicant: Walter S. Tester ,  Zubair Ansari ,  Parama Ghosh ,  Jenny Li ,  Ravishankar Palaparthi

Inventor： Walter S. Tester ,  Zubair Ansari ,  Parama Ghosh ,  Jenny Li ,  Ravishankar Palaparthi

IPC: G06F11/00 ,  H04L12/26

CPC classification number: H04L47/10 ,  H04L41/0677 ,  H04L41/0896 ,  H04L41/12 ,  H04L43/026

Abstract: A method (300) and apparatus (200) are provided which automatically detects and locates network congestion and trouble in a network (102). Event notification(s) are generated (304) which alert the network to congestion or problems. Network flow information (312) and previously determined topology mapping information (302) is processed to identify the congested link (314) and an offending host (causing the problem) (318). Once identified, corrective action (or procedure) is automatically initiated and performed (322). Alternatively, an administrator may manually initiate the corrective action. Corrective action may include blocking traffic to the offending host, modifying network parameters, or otherwise restricting operation of the host within the network.

Abstract translation: 提供一种方法（300）和装置（200），其自动检测和定位网络（102）中的网络拥塞和故障。 生成事件通知（304），其向网络通知拥塞或问题。 处理网络流信息（312）和先前确定的拓扑映射信息（302）以识别拥塞链路（314）和违规主机（导致问题）（318）。 一旦确定，纠正措施（或程序）将自动启动并执行（322）。 或者，管理员可以手动启动纠正措施。 纠正措施可能包括阻止违规主机的流量，修改网络参数或以其他方式限制网络内主机的操作。