公开(公告)号：US6151132A

公开(公告)日：2000-11-21

申请号：US950232

申请日：1997-10-14

申请人： Brian J. Urquhart ,  Brian S. Bullock ,  Lianne C. Franklin

发明人： Brian J. Urquhart ,  Brian S. Bullock ,  Lianne C. Franklin

IPC分类号： B41F27/00 ,  G06Q30/04 ,  G06Q40/00 ,  B41B15/00 ,  B41J15/00 ,  G06F15/00

CPC分类号： G06Q30/04 ,  B41F27/005 ,  G06Q40/00

摘要： Improved assistance is provided to an operator during jam recovery of an image-based financial document processing system used to process transaction items including debit and credit items. Information associated with a first group of transaction items is displayed after a jam condition has occurred to enable the operator to retrieve at least some of the transaction items of the first group of transaction items. Information associated with a second group of transaction items is displayed as the operator feeds transaction items from the second group of transaction items back into the system to reprocess these transaction items. The displayed information associated with the first group of transaction items and the displayed information associated with the second group of transaction items are compared to determine if a transaction item from the first group and a transaction item from the second group match. When a match is found, a determination is made as to which operations of the system, if any, have yet to be completed for the particular matched transaction item. Operations which have yet to be completed for the particular matched transaction item are selectively performed. When a match is unable to be found, an operator is able to either force a match between a transaction item from the first group of transaction items and a transaction item from the second group of transaction items, or remove a transaction item from one of the first and second groups of transaction items.

摘要翻译： 在用于处理包括借记卡和信用项目在内的交易项目的基于图像的金融文档处理系统的卡纸恢复期间，向操作者提供改进的帮助。 在发生卡塞状况之后显示与第一组交易项目相关联的信息，以使得运营商能够检索第一组交易项目中的至少一些交易项目。 显示与第二组交易项目相关联的信息，因为操作者将来自第二组交易项目的交易项目馈送回系统以重新处理这些交易项目。 比较与第一组交易项目相关联的显示信息和与第二组交易项目相关联的显示信息，以确定来自第一组的交易项目和来自第二组的交易项目是否匹配。 当找到匹配时，确定系统的哪些操作（如果有的话）还没有为特定匹配的事务项目完成。 选择性地执行对特定匹配事务项目尚未完成的操作。 当不能找到匹配时，操作者能够强制来自第一组交易项目的交易项目与来自第二组交易项目的交易项目之间的匹配，或者从 第一和第二组交易项目。