公开(公告)号：US06879972B2

公开(公告)日：2005-04-12

申请号：US09881820

申请日：2001-06-15

申请人： Nancy W. Brandon ,  Charles R. Cowan ,  Patricia Gongla ,  Eric Klein ,  Michael A. Limanni, Jr. ,  Felicia Paduano ,  Richard A. Reece ,  Christine Rizzuto

发明人： Nancy W. Brandon ,  Charles R. Cowan ,  Patricia Gongla ,  Eric Klein ,  Michael A. Limanni, Jr. ,  Felicia Paduano ,  Richard A. Reece ,  Christine Rizzuto

IPC分类号： G06Q10/06 ,  G06Q10/10 ,  G06F17/00 ,  G06N5/02

CPC分类号： G06Q10/10 ,  G06Q10/06 ,  Y10S706/925

摘要： A method for designing a knowledge portal for retrieving, organizing and delivering knowledge to a user belonging to an organization comprises identifying a community of users belonging to the organization characterized by a common interest with respect to the knowledge, and identifying business processes executed by the users in the community in accordance with strategies of the organization. The method then comprises analyzing the business processes to identify specific activities performed in executing the processes and patterns for performing the respective activities, and subsequently constructing the knowledge portal in accordance with the patterns. Analyzing the business processes to identify specific activities performed in executing the processes may be done by developing scenarios for using the portal in performing the respective activities and examining the scenarios to identify the patterns for performing the respective activities.

摘要翻译： 用于设计用于为属于组织的用户检索，组织和传递知识的知识门户的方法包括：识别属于所述组织的用户群体，其特征在于关于所述知识的共同兴趣，以及识别由所述用户执行的业务处理 在社区根据组织的策略。 该方法然后包括分析业务流程以识别在执行用于执行相应活动的过程和模式中执行的特定活动，以及随后根据模式构建知识门户。 分析业务流程以识别在执行流程中执行的特定活动可以通过开发在执行相应活动并使用门户来查看场景以识别用于执行相应活动的模式的场景来完成。