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公开(公告)号：US10902713B2
公开(公告)日：2021-01-26
申请号：US16343447
申请日：2017-10-23
申请人： HILL-ROM SERVICES, INC. , Chunhui Zhao , Limin Lu
发明人： Chunhui Zhao , Limin Lu , Yongji Fu , Eric D. Agdeppa , David Lance Ribble , Kirsten M. Emmons
摘要： A system for predicting exit from an occupant support, includes a processor, a memory in communication with the processor, and a frame having at least one force sensor which outputs a force signal in response to force exerted thereon. The system also includes machine readable instructions stored in the memory which cause the system to perform at least the following actions when executed by the processor: 1) determine a property of the signal during an interval of time, 2) classify the property as suggesting an exit event or as not suggesting an exit event, and 3) if the property is classified as suggesting an exit event, generate a notification thereof.
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公开(公告)号：US20120114113A1
公开(公告)日：2012-05-10
申请号：US13258396
申请日：2009-12-21
申请人： Chunhui Zhao
发明人： Chunhui Zhao
IPC分类号： H04M3/00
CPC分类号： H04M3/5191 , H04M3/42382 , H04M3/5141 , H04M2203/4536
摘要： The present invention discloses a call center system and a call service implementation method thereof, wherein in the system, a Web access device is used for logging on an instant messaging server based on an instant messaging access of a user and sending instant messaging queuing information to a Computer Telephony Integration (CTI), and initiating an instant messaging request to a seat after receiving queuing result information returned by the CTI; the CTI is used for returning the queuing result information to the Web access device according to the received instant messaging queuing information and sending a Web access service beginning message to the seat; and the seat is used for accepting the instant messaging request initiated by the Web access device according to the received Web access service beginning message and performing an instant messaging. The call center system and the call service implementation method thereof provided by the present invention combines the interaction of the voice access and the operation of network access instant messaging, perfecting the call center system with a single manner of the voice access.
摘要翻译： 本发明公开了一种呼叫中心系统及其呼叫服务实现方法，其中，在该系统中，基于用户的即时消息访问，使用Web访问装置登录即时消息收发服务器，并将即时消息队列信息发送到 计算机电话集成（CTI），并且在接收到由CTI返回的排队结果信息之后，向座席发起即时消息发送请求; CTI用于根据接收到的即时消息队列信息将排队结果信息返回到Web接入设备，并向座席发送Web接入服务开始消息; 并且该座位用于根据接收到的Web访问服务开始消息接收由Web访问设备发起的即时消息请求并执行即时消息收发。 本发明提供的呼叫中心系统和呼叫服务实现方法结合了语音接入与网络接入即时通信操作的交互，完善了呼叫中心系统的单一语音接入方式。
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公开(公告)号：US08571546B2
公开(公告)日：2013-10-29
申请号：US13350261
申请日：2012-01-13
申请人： Jiongjiong Gu , Chunhui Zhao , Yunxia Cai , Zhenhua Liu , Hanbing Chen , Changcheng Guo , Yong Zhong , Yong Lin , Weiqiang Zhou
发明人： Jiongjiong Gu , Chunhui Zhao , Yunxia Cai , Zhenhua Liu , Hanbing Chen , Changcheng Guo , Yong Zhong , Yong Lin , Weiqiang Zhou
IPC分类号： H04W4/00
摘要： The invention discloses a method for implementing dual-homing, including: setting each one of any two core control equipment as a standby for each other, connecting a network entity belonging to one of the core control equipment with the two core control equipment through a primary link and a standby link respectively; setting the primary link connected with the core control equipment as activated, and setting the standby link connected with the core control equipment inactive; determining whether the core control equipment corresponding to the primary link is out of service, if the core control equipment corresponding to the primary link is out of service, activating the standby link; otherwise, continuously determining whether the core control equipment corresponding to the primary link is out of service. The invention also discloses another method for implementing dual-homing, by which the reliability of the network can be improved.
摘要翻译： 本发明公开了一种实现双归属的方法，包括：将两个核心控制设备中的每个核心控制设备相互备用，将属于一个核心控制设备的网络实体与两个核心控制设备通过主要 链路和备用链路; 将与核心控制设备连接的主链路设置为激活，并将与核心控制设备连接的备用链路设置为无效; 确定对应于主链路的核心控制设备是否停止服务，如果与主链路对应的核心控制设备不在服务中，则激活备用链路; 否则，连续确定与主链路相对应的核心控制设备是否失效。 本发明还公开了实现双归属的另一种方法，通过该方法可以提高网络的可靠性。
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公开(公告)号：US20120106318A1
公开(公告)日：2012-05-03
申请号：US13350261
申请日：2012-01-13
申请人： Jiongjiong Gu , Chunhui Zhao , Yunxia Cai , Zhenhua Liu , Hanbing Chen , Changcheng Guo , Yong Zhong , Yong Lin , Weiqiang Zhou
发明人： Jiongjiong Gu , Chunhui Zhao , Yunxia Cai , Zhenhua Liu , Hanbing Chen , Changcheng Guo , Yong Zhong , Yong Lin , Weiqiang Zhou
摘要： The invention discloses a method for implementing dual-homing, including: setting each one of any two core control equipment as a standby for each other, connecting a network entity belonging to one of the core control equipment with the two core control equipment through a primary link and a standby link respectively; setting the primary link connected with the core control equipment as activated, and setting the standby link connected with the core control equipment inactive; determining whether the core control equipment corresponding to the primary link is out of service, if the core control equipment corresponding to the primary link is out of service, activating the standby link; otherwise, continuously determining whether the core control equipment corresponding to the primary link is out of service. The invention also discloses another method for implementing dual-homing, by which the reliability of the network can be improved.
摘要翻译： 本发明公开了一种实现双归属的方法，包括：将两个核心控制设备中的每个核心控制设备相互备用，将属于一个核心控制设备的网络实体与两个核心控制设备通过主要 链路和备用链路; 将与核心控制设备连接的主链路设置为激活，并将与核心控制设备连接的备用链路设置为无效; 确定对应于主链路的核心控制设备是否停止服务，如果与主链路对应的核心控制设备不在服务中，则激活备用链路; 否则，连续确定与主链路相对应的核心控制设备是否失效。 本发明还公开了实现双归属的另一种方法，通过该方法可以提高网络的可靠性。
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公开(公告)号：US08917856B2
公开(公告)日：2014-12-23
申请号：US13258396
申请日：2009-12-21
申请人： Chunhui Zhao
发明人： Chunhui Zhao
CPC分类号： H04M3/5191 , H04M3/42382 , H04M3/5141 , H04M2203/4536
摘要： The present invention discloses a call center system and a call service implementation method thereof, wherein in the system, a Web access device is used for logging on an instant messaging server based on an instant messaging access of a user and sending instant messaging queuing information to a Computer Telephony Integration (CTI), and initiating an instant messaging request to a seat after receiving queuing result information returned by the CTI; the CTI is used for returning the queuing result information to the Web access device according to the received instant messaging queuing information and sending a Web access service beginning message to the seat; and the seat is used for accepting the instant messaging request initiated by the Web access device according to the received Web access service beginning message and performing an instant messaging. The call center system and the call service implementation method thereof provided by the present invention combines the interaction of the voice access and the operation of network access instant messaging, perfecting the call center system with a single manner of the voice access.
摘要翻译： 本发明公开了一种呼叫中心系统及其呼叫服务实现方法，其中，在该系统中，基于用户的即时消息访问，使用Web访问装置登录即时消息收发服务器，并将即时消息队列信息发送到 计算机电话集成（CTI），并且在接收到由CTI返回的排队结果信息之后，向座席发起即时消息发送请求; CTI用于根据接收到的即时消息队列信息将排队结果信息返回到Web接入设备，并向座席发送Web接入服务开始消息; 并且该座位用于根据接收到的Web访问服务开始消息接收由Web访问设备发起的即时消息请求并执行即时消息收发。 本发明提供的呼叫中心系统和呼叫服务实现方法结合了语音接入与网络接入即时通信操作的交互，完善了呼叫中心系统的单一语音接入方式。
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公开(公告)号：US20070183347A1
公开(公告)日：2007-08-09
申请号：US11709263
申请日：2007-02-22
申请人： Jiongjiong Gu , Chunhui Zhao , Yunxia Cai , Zhenhua Liu , Hanbing Chen , Changcheng Guo , Yong Zhong , Yong Lin , Weiqiang Zhou
发明人： Jiongjiong Gu , Chunhui Zhao , Yunxia Cai , Zhenhua Liu , Hanbing Chen , Changcheng Guo , Yong Zhong , Yong Lin , Weiqiang Zhou
IPC分类号： H04L12/28
摘要： The invention discloses a method for implementing dual-homing, including: setting each one of any two core control equipment as a standby for each other, connecting a network entity belonging to one of the core control equipment with the two core control equipment through a primary link and a standby link respectively; setting the primary link connected with the core control equipment as activated, and setting the standby link connected with the core control equipment inactive; determining whether the core control equipment corresponding to the primary link is out of service, if the core control equipment corresponding to the primary link is out of service, activating the standby link; otherwise, continuously determining whether the core control equipment corresponding to the primary link is out of service. The invention also discloses another method for implementing dual-homing, by which the reliability of the network can be improved.
摘要翻译： 本发明公开了一种实现双归属的方法，包括：将两个核心控制设备中的每个核心控制设备相互备用，将属于一个核心控制设备的网络实体与两个核心控制设备通过主要 链路和备用链路; 将与核心控制设备连接的主链路设置为激活，并将与核心控制设备连接的备用链路设置为无效; 确定对应于主链路的核心控制设备是否停止服务，如果与主链路对应的核心控制设备不在服务中，则激活备用链路; 否则，连续确定与主链路相对应的核心控制设备是否失效。 本发明还公开了实现双归属的另一种方法，通过该方法可以提高网络的可靠性。
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公开(公告)号：US20190266870A1
公开(公告)日：2019-08-29
申请号：US16343447
申请日：2017-10-23
申请人： Chunhui ZHAO , Limin LU , HILL-ROM SERVICES, INC.
发明人： Chunhui ZHAO , Limin LU , Yongji FU , Eric D. AGDEPPA , David Lance RIBBLE , Kirsten M. EMMONS
摘要： A system for predicting exit from an occupant support, includes a processor, a memory in communication with the processor, and a frame having at least one force sensor which outputs a force signal in response to force exerted thereon. The system also includes machine readable instructions stored in the memory which cause the system to perform at least the following actions when executed by the processor: 1) determine a property of the signal during an interval of time, 2) classify the property as suggesting an exit event or as not suggesting an exit event, and 3) if the property is classified as suggesting an exit event, generate a notification thereof.
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