摘要:
A method and apparatus maintains, during non-session conditions and on a per user basis, concurrent multimodal session status information of user agent programs configured for different concurrent modality communication during the same session, and re-establish a concurrent multimodal session in response to accessing the concurrent multimodal session status information.
摘要:
A multimodal network element facilitates concurrent multimodal communication sessions through differing user agent programs on one or more devices. For example, a user agent program communicating in a voice mode, such as a voice browser in a voice gateway that includes a speech engine and call/session termination, is synchronized with another user agent program operating in a different modality, such as a graphical browser on a mobile device. The plurality of user agent programs are operatively coupled with a content server during a session to enable concurrent multimodal interaction.