Application usage and process monitoring in an enterprise environment having agent session recording for process definition
    1.
    发明申请
    Application usage and process monitoring in an enterprise environment having agent session recording for process definition 审中-公开
    在具有代理会话记录的企业环境中的应用程序使用和进程监视用于进程定义

    公开(公告)号:US20130173351A1

    公开(公告)日:2013-07-04

    申请号:US13340177

    申请日:2011-12-29

    IPC分类号: G06Q10/06

    CPC分类号: G06Q10/06398

    摘要: A real-time activity monitor (RTAM) operates within or in association with a machine (such as a desktop) within a back office environment to automatically track and record desktop processing activities, application usage, as well as manual processing. The real-time activity monitor provides visibility into real-time task processing at the client desktop to enable an enterprise to address back office operational inefficiencies that are exposed by the data. According to a further feature, a recording approach is used to enable a user of the system to automatically define processes and tasks to be monitored. The approach obviates manual configuration by recording application usage actions and then using these interactions as a template for a new process object to be monitored. In an alternative embodiment, the process recorder captures screenshots and enables screen element bookmarking.

    摘要翻译: 实时活动监视器(RTAM)在后台环境中与机器(例如桌面)相关联或与之相关联,以自动跟踪和记录桌面处理活动,应用程序使用以及手动处理。 实时活动监视器提供了客户端桌面上实时任务处理的可见性,使企业能够解决数据暴露的后台操作低效问题。 根据另一个特征,使用记录方法使得系统的用户能够自动定义要监视的进程和任务。 该方法通过记录应用程序使用操作,然后将这些交互作为要监视的新进程对象的模板来避免手动配置。 在替代实施例中,处理记录器捕获截图并启用屏幕元素书签。

    Application usage and process monitoring in an enterprise environment having agent session recording for process definition

    公开(公告)号:US10783474B2

    公开(公告)日:2020-09-22

    申请号:US13340177

    申请日:2011-12-29

    IPC分类号: G06Q10/06

    摘要: A real-time activity monitor (RTAM) operates within or in association with a machine (such as a desktop) within a back office environment to automatically track and record desktop processing activities, application usage, as well as manual processing. The real-time activity monitor provides visibility into real-time task processing at the client desktop to enable an enterprise to address back office operational inefficiencies that are exposed by the data. According to a further feature, a recording approach is used to enable a user of the system to automatically define processes and tasks to be monitored. The approach obviates manual configuration by recording application usage actions and then using these interactions as a template for a new process object to be monitored. In an alternative embodiment, the process recorder captures screenshots and enables screen element bookmarking.

    Application usage and process monitoring in an enterprise environment
    3.
    发明申请
    Application usage and process monitoring in an enterprise environment 审中-公开
    企业环境中的应用程序使用和过程监控

    公开(公告)号:US20130110588A1

    公开(公告)日:2013-05-02

    申请号:US13282047

    申请日:2011-10-26

    IPC分类号: G06Q10/06

    CPC分类号: G06Q10/06

    摘要: A real-time activity monitor (RTAM) operates within or in association with a machine (such as a desktop) within a back office environment to automatically track and record desktop processing activities, application usage, as well as manual processing. The real-time activity monitor provides visibility into real-time task processing at the client desktop to enable an enterprise to address back office operational inefficiencies that are exposed by the data.

    摘要翻译: 实时活动监视器(RTAM)在后台环境中与机器(例如桌面)相关联或与之相关联,以自动跟踪和记录桌面处理活动,应用程序使用以及手动处理。 实时活动监视器提供了客户端桌面上实时任务处理的可见性,使企业能够解决数据暴露的后台操作低效问题。