Systems and Methods For Remote Tracking And Replay Of User Interaction With A Webpage
    1.
    发明申请
    Systems and Methods For Remote Tracking And Replay Of User Interaction With A Webpage 审中-公开
    用于远程跟踪的系统和方法,并重新与用户互动页面

    公开(公告)号:US20130132833A1

    公开(公告)日:2013-05-23

    申请号:US13746231

    申请日:2013-01-21

    IPC分类号: G06F3/048

    摘要: Systems and methods for monitoring user interaction with a remote computer are provided. More specifically, the systems and methods of the present invention allow for the remote tracking and replay of user interaction with a remote computer or webpage. One aspect of the invention allows user interaction data to be replayed on an embedded browser on a replay server. The replayed user interaction data may be converted to a video file to facilitate playback of the interaction data substantially independent of the replay server.

    摘要翻译: 提供了用于监视与远程计算机的用户交互的系统和方法。 更具体地,本发明的系统和方法允许用户与远程计算机或网页的交互的远程跟踪和重放。 本发明的一个方面允许在重播服务器上的嵌入式浏览器上重播用户交互数据。 被重播的用户交互数据可被转换成视频文件,以便于重放与重放服务器基本无关的交互数据。

    Systems and Methods for Remote Replay of User Interaction with a Webpage

    公开(公告)号:US20170364526A1

    公开(公告)日:2017-12-21

    申请号:US15696453

    申请日:2017-09-06

    IPC分类号: G06F17/30

    CPC分类号: G06F16/958

    摘要: A system and method for replaying a user's interaction with a webpage by requesting playback of user interaction data from a replay server, receiving a media asset from the replay server to allow playback the requested user interaction data, the media asset being pre-fetched for use by a proxy application, periodically requesting and receiving the user interaction data from the replay server, recreating an interaction visualization from the user interaction data, and playing back said interaction visualization based on data received from the replay server.

    System and Method for Capturing Interaction Data Relating to a Host Application
    3.
    发明申请
    System and Method for Capturing Interaction Data Relating to a Host Application 有权
    捕获与主机应用有关的交互数据的系统和方法

    公开(公告)号:US20140280517A1

    公开(公告)日:2014-09-18

    申请号:US14216889

    申请日:2014-03-17

    IPC分类号: H04L29/08

    摘要: Systems and methods for capturing interaction data relating to a host application (app) implemented on a mobile device are disclosed. A tracking module is embedded in the host application. Interaction data relating to the host application is captured on the mobile device with the tracking module. The captured interaction data is transmitted from the mobile device.

    摘要翻译: 公开了用于捕获与在移动设备上实现的主机应用(app)有关的交互数据的系统和方法。 跟踪模块嵌入在主机应用程序中。 与移动设备上跟踪模块捕获与主机应用有关的交互数据。 所捕获的交互数据从移动设备发送。

    SYSTEM AND COMPUTER-IMPLEMENTED METHOD FOR IN-PAGE REPORTING OF USER FEEDBACK ON A WEBSITE OR MOBILE APP

    公开(公告)号:US20180060089A1

    公开(公告)日:2018-03-01

    申请号:US15693890

    申请日:2017-09-01

    IPC分类号: G06F9/44 G06F17/22

    摘要: Computer-implemented techniques are disclosed for presenting an in-page console on a website for reviewing interaction data captured during user interaction with one or more web pages of the website. The web browser activates the in-page console via an activation procedure. One or more of the web pages of the website are selected after activation of the in-page console. A feedback badge on the website can be replaced with a reporting badge upon activation of the in-page console and with the reporting badge displaying an indicator of interaction data captured for the selected web page. The in-page console is overlaid one or more of the selected web pages. The in-page console displays the interaction data, or recordings of user interaction, captured during user interaction with the selected web page to enable review of the captured interaction data for the selected web page overlaid on the selected web page.

    Mobile Satisfaction Monitor
    6.
    发明申请
    Mobile Satisfaction Monitor 审中-公开
    移动满意度监视器

    公开(公告)号:US20140108115A1

    公开(公告)日:2014-04-17

    申请号:US14054093

    申请日:2013-10-15

    IPC分类号: G06Q30/02 H04W4/02

    CPC分类号: G06Q30/0217

    摘要: A method of conducting a survey on a portable device includes obtaining registration information and determining one of at least: (i) a GPS location, (ii) time at the GPS location, (iii) duration at the GPS location; (iii) or frequency at the GPS location. The method further includes invoking a survey on the portable device in response to a trigger, wherein the trigger is in response to the determining one of at least: (i) the GPS location, (ii) time at the GPS location, (iii) duration at the GPS location; (iii) or frequency at the GPS location, and providing an incentive to participate in the survey.

    摘要翻译: 一种在便携式设备上进行测量的方法包括获得注册信息并且至少确定以下之一:(i)GPS位置,(ii)GPS位置处的时间,(iii)GPS位置处的持续时间; (iii)或GPS位置的频率。 所述方法还包括响应于触发而调用对便携式设备的调查,其中所述触发响应于至少确定以下之一:(i)GPS位置,(ii)GPS位置处的时间,(iii) GPS位置的持续时间; (iii)或GPS位置的频率,并提供参与调查的动机。