公开(公告)号：US20060041441A1

公开(公告)日：2006-02-23

申请号：US10923213

申请日：2004-08-20

申请人： Lawrence Framme ,  Frances Framme ,  Nicole Lambert

发明人： Lawrence Framme ,  Frances Framme ,  Nicole Lambert

IPC分类号： G06Q99/00

CPC分类号： G06Q50/18

摘要： A system and method for managing legal services is disclosed. The method includes receiving a request for legal services from a member of a pre-paid legal service, collecting information from the member about a legal problem, storing the information as a record in a computer database and determining whether one of a plurality of attorneys associated with the pre-paid legal service is available to speak with the member within a predetermined period of time. The member is then assigned a position in a member queue to speak with an available attorney or if no attorney is available, the member is designated for a call-back by the pre-paid legal service at which point the member is then assigned a position in the member queue. A consultation is provided to the member by the available attorney.

摘要翻译： 公开了一种管理法律服务的系统和方法。 该方法包括从预付法律服务的成员接收法律服务请求，从成员收集有关法律问题的信息，将该信息作为记录存储在计算机数据库中，并确定多个律师中的一个是否相关联 预付费的法律服务可以在预定的时间内与会员通话。 该成员然后被分配在成员队列中的位置以与可用的律师谈话，或者如果没有律师可用，则该成员被指定为预付法定服务的回拨，在该点，该成员被分配了一个职位 在成员队列中。 现任律师向成员提供咨询。