METHOD AND SYSTEM FOR PROVIDING INFORMATION FROM A CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM
    1.
    发明申请
    METHOD AND SYSTEM FOR PROVIDING INFORMATION FROM A CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM 审中-公开
    从客户关系管理系统提供信息的方法和系统

    公开(公告)号:US20130218991A1

    公开(公告)日:2013-08-22

    申请号:US13488079

    申请日:2012-06-04

    IPC分类号: G06F15/16

    CPC分类号: G06F16/337

    摘要: A method for providing recommended information relating to a person from a customer relationship management (CRM) system is disclosed. The method embodiment includes receiving by a server a message from a user system associated with a user including a request for information relating to a target person and information identifying the target person. The method also includes identifying, based on the information identifying the target person, accessible records associated with an enterprise and relating to the target person, where the records are managed by a CRM system, and collecting public social media content relating to the target person from social networking entities. A comprehensive profile associated with the target person is generated based on the accessible records and on the social media content, and at least a portion of the profile is included in a response message that is transmitted by the server to the user system.

    摘要翻译: 公开了一种从客户关系管理(CRM)系统提供与人有关的推荐信息的方法。 方法实施例包括由服务器接收来自与用户相关联的用户系统的消息,包括与目标人员有关的信息的请求以及识别目标人物的信息。 该方法还包括基于识别目标人员的信息,识别与企业相关的可访问记录,并且与目标人相关联,其中记录由CRM系统管理,以及收集与目标人员有关的公共社交媒体内容 社交网络实体。 基于可访问记录和社交媒体内容生成与目标人物相关联的综合简档,并且该简档的至少一部分被包括在由服务器向用户系统发送的响应消息中。

    METHOD AND SYSTEM FOR PROVIDING INFORMATION FROM A CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM
    2.
    发明申请
    METHOD AND SYSTEM FOR PROVIDING INFORMATION FROM A CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM 审中-公开
    从客户关系管理系统提供信息的方法和系统

    公开(公告)号:US20130218869A1

    公开(公告)日:2013-08-22

    申请号:US13488026

    申请日:2012-06-04

    IPC分类号: G06F17/30 G06F15/16

    CPC分类号: G06F16/284 G06F16/22

    摘要: A method for providing information relevant to an enterprise from a customer relationship management (CRM) system is disclosed. The method embodiment includes receiving by a server a message including a request for information relevant to an enterprise from a requesting user system associated with a user, where the message also includes enterprise-specific information. The method also includes identifying by the server records related to the enterprise and managed by a CRM system based on the enterprise-specific information. A relevance score is determined for each of the identified records based on relevance factors, and recommended records are selected based on the relevance scores of the recommended records. Information identifying the recommended records is included in a response message that is transmitted by the server to the requesting user system.

    摘要翻译: 公开了一种从客户关系管理(CRM)系统提供与企业相关的信息的方法。 方法实施例包括由服务器接收包括与来自与用户相关联的请求用户系统的与企业有关的信息的请求的消息,其中消息还包括企业特定信息。 该方法还包括基于企业特定信息,由服务器识别与企业相关的并由CRM系统管理的记录。 基于相关性因素确定每个识别记录的相关性分数,并且基于推荐记录的相关性分数来选择推荐记录。 识别推荐记录的信息被包括在由服务器发送到请求用户系统的响应消息中。

    METHOD AND SYSTEM FOR DETERMINING A USER'S BRAND INFLUENCE
    3.
    发明申请
    METHOD AND SYSTEM FOR DETERMINING A USER'S BRAND INFLUENCE 有权
    用于确定用户品牌影响的方法和系统

    公开(公告)号:US20130018893A1

    公开(公告)日:2013-01-17

    申请号:US13439200

    申请日:2012-04-04

    IPC分类号: G06F17/30

    CPC分类号: G06Q30/02 G06Q50/01

    摘要: A method for identifying an influencer of a brand is disclosed. The method embodiment includes scanning social media objects published by at least one social networking entity to identify a first social media object posted by a first user and relating to a brand associated with a product, an enterprise, a service, a person, a concept, and/or a trackable object. The social media objects include messages, video and audio clips, and/or image files posted by a plurality of users. The method also includes calculating a brand influence score for the first user based on a plurality of influence factors. The brand influence score for the first user is compared to a threshold influence score, and the first user is identified as a brand influencer when the first user's brand influence score is greater than the threshold influence score.

    摘要翻译: 公开了一种用于识别品牌的影响者的方法。 方法实施例包括扫描由至少一个社交网络实体发布的社交媒体对象,以识别由第一用户发布并涉及与产品,企业,服务,人,概念相关联的品牌的第一社交媒体对象, 和/或可跟踪对象。 社交媒体对象包括由多个用户发布的消息,视频和音频剪辑和/或图像文件。 该方法还包括基于多个影响因素计算第一用户的品牌影响分数。 将第一用户的品牌影响分数与阈值影响分数进行比较,当第一用户的品牌影响分数大于阈值影响分数时,将第一用户识别为品牌影响者。

    Methods and systems for public collaborative interface for private network groups
    4.
    发明授权
    Methods and systems for public collaborative interface for private network groups 有权
    私有网络群体公共协作接口的方法和系统

    公开(公告)号:US09489660B2

    公开(公告)日:2016-11-08

    申请号:US13547852

    申请日:2012-07-12

    摘要: Systems and methods are provided for a public collaborative interface for private computer networks. A system receives a domain name that enables users associated with the domain name to subscribe to a private network group, wherein the domain name differs from a domain name for the private network group. The system outputs a network feed from a user of the private network group to a display device associated with a user associated with the domain name in response to a determination that the user associated with the domain name is subscribed to the private network group. The system outputs a network feed from the user associated with the domain name to display devices associated with users of the private network group in response to a determination that the user associated with the domain name is subscribed to the private network group. The received domain name can be an email address.

    摘要翻译: 为私有计算机网络的公共协作接口提供系统和方法。 系统接收域名,使与域名相关联的用户可以订阅专用网络组,其中域名与专用网络组的域名不同。 响应于与域名相关联的用户被订阅到专用网络组的确定,系统将网络馈送从专用网络组的用户输出到与域名相关联的用户的显示设备。 响应于与域名相关联的用户被订阅到专用网络组的确定,系统从与域名相关联的用户输出网络馈送以显示与专用网络组的用户相关联的设备。 收到的域名可以是电子邮件地址。

    Methods and systems for navigating display sequence maps
    5.
    发明授权
    Methods and systems for navigating display sequence maps 有权
    导航显示序列图的方法和系统

    公开(公告)号:US09395881B2

    公开(公告)日:2016-07-19

    申请号:US13547911

    申请日:2012-07-12

    IPC分类号: G06F3/00 G06F3/048 G06F3/0482

    CPC分类号: G06F3/0482

    摘要: Systems and methods are provided for navigating display sequence maps. A system outputs, to a display device, content views in response to receiving requests for content views via a user interface. At least one of the content views may include a link that enables navigation to another one of the content views. Each of the content views may be a revision to content of another one of the content views. The system outputs, to the display device, a hierarchical representation of a sequence in which the content views were displayed in response to receiving a request for the hierarchical representation via the user interface. The hierarchical representation includes visual representations corresponding to the content views. The system outputs, to the display device, a selected one of the content views in response to a selection of the one of the visual representations corresponding to the content views from the hierarchical representation.

    摘要翻译: 提供系统和方法用于导航显示序列图。 响应于通过用户界面接收对内容视图的请求,系统向显示设备输出内容视图。 至少一个内容视图可以包括能够导航到另一个内容视图的链接。 每个内容视图可以是对另一个内容视图的内容的修订。 响应于经由用户接口接收到对分级表示的请求,系统向显示设备输出其中显示内容视图的顺序的分层表示。 分层表示包括对应于内容视图的视觉表示。 响应于从分层表示中选择与内容视图相对应的视觉表示中的一个,系统向显示设备输出所选内容视图。

    Method and system for determining a user's brand influence
    6.
    发明授权
    Method and system for determining a user's brand influence 有权
    确定用户品牌影响力的方法和系统

    公开(公告)号:US08954449B2

    公开(公告)日:2015-02-10

    申请号:US13439200

    申请日:2012-04-04

    IPC分类号: G06F17/30 G06Q30/02 G06Q50/00

    CPC分类号: G06Q30/02 G06Q50/01

    摘要: A method for identifying an influencer of a brand is disclosed. The method embodiment includes scanning social media objects published by at least one social networking entity to identify a first social media object posted by a first user and relating to a brand associated with a product, an enterprise, a service, a person, a concept, and/or a trackable object. The social media objects include messages, video and audio clips, and/or image files posted by a plurality of users. The method also includes calculating a brand influence score for the first user based on a plurality of influence factors. The brand influence score for the first user is compared to a threshold influence score, and the first user is identified as a brand influencer when the first user's brand influence score is greater than the threshold influence score.

    摘要翻译: 公开了一种用于识别品牌的影响者的方法。 方法实施例包括扫描由至少一个社交网络实体发布的社交媒体对象,以识别由第一用户发布并涉及与产品,企业,服务,人,概念相关联的品牌的第一社交媒体对象, 和/或可跟踪对象。 社交媒体对象包括由多个用户发布的消息,视频和音频剪辑和/或图像文件。 该方法还包括基于多个影响因素计算第一用户的品牌影响分数。 将第一用户的品牌影响分数与阈值影响分数进行比较,当第一用户的品牌影响分数大于阈值影响分数时,将第一用户识别为品牌影响者。

    METHOD AND SYSTEM FOR PRESENTING A MEETING IN A CLOUD COMPUTING ENVIRONMENT
    7.
    发明申请
    METHOD AND SYSTEM FOR PRESENTING A MEETING IN A CLOUD COMPUTING ENVIRONMENT 有权
    在云计算环境中呈现会议的方法和系统

    公开(公告)号:US20130018953A1

    公开(公告)日:2013-01-17

    申请号:US13345471

    申请日:2012-01-06

    IPC分类号: G06F15/16

    摘要: A method for presenting a meeting in a cloud computing environment is disclosed. The method embodiment includes providing by a server a virtual planning space in a cloud computing environment, wherein the virtual planning space is associated with a meeting and is associated with planning content comprising data objects loaded by a plurality of meeting collaborators. The method also includes receiving by the server an indication to launch the meeting, and in response, generating a virtual meeting room associated with the meeting and an identifier for the virtual meeting room. Thereafter, the server is configured to transmit a message to a plurality of meeting participants that includes an invitation to attend the meeting and the identifier for the virtual meeting room, and to present meeting content comprising at least one data object of the planning content to the meeting participants via the virtual meeting room.

    摘要翻译: 公开了一种在云计算环境中呈现会议的方法。 方法实施例包括由服务器提供云计算环境中的虚拟规划空间,其中虚拟规划空间与会议相关联,并且与包括由多个会议协作者加载的数据对象的规划内容相关联。 该方法还包括由服务器接收启动会议的指示,并且作为响应,生成与会议相关联的虚拟会议室和虚拟会议室的标识符。 此后,服务器被配置为向包括参加会议的邀请和虚拟会议室的标识符的多个会议参与者发送消息,并且将包含规划内容的至少一个数据对象的会议内容呈现给 会议与会者通过虚拟会议室。

    Method and system for planning a meeting in a cloud computing environment
    8.
    发明授权
    Method and system for planning a meeting in a cloud computing environment 有权
    在云计算环境中规划会议的方法和系统

    公开(公告)号:US09195971B2

    公开(公告)日:2015-11-24

    申请号:US13345013

    申请日:2012-01-06

    IPC分类号: H04L29/06 G06Q10/10

    摘要: A method for planning a meeting in a cloud computing environment is disclosed. The method embodiment includes receiving by a server a meeting configuration file including information identifying a meeting, a plurality of meeting collaborators, and/or a plurality of meeting participants. When the meeting configuration file is received, the server is configured to generate a virtual planning space associated with the meeting and located in a cloud computing environment, to transmit a message to the plurality of meeting collaborators that includes an invitation to collaborate in the meeting via the virtual planning space, and to receive an indication to load planning content that includes at least one data object. In response to receiving the indication, the server associates the planning content with the virtual planning space so that the planning content is accessible by the meeting collaborators via the virtual planning space in the cloud computing environment.

    摘要翻译: 公开了一种在云计算环境中规划会议的方法。 方法实施例包括由服务器接收包括识别会议的信息的会议配置文件,多个会议协作者和/或多个会议参与者。 当接收到会议配置文件时,服务器被配置为生成与会议相关联并且位于云计算环境中的虚拟规划空间,以将消息发送到多个会议协作者,所述会议协作者包括邀请,以协商在会议中经由 虚拟规划空间,并且接收用于加载包括至少一个数据对象的规划内容的指示。 响应于接收到该指示,服务器将规划内容与虚拟规划空间相关联,使得规划内容可由会议协作者通过云计算环境中的虚拟规划空间访问。

    METHOD AND SYSTEM FOR PROVIDING RECOMMENDED INFORMATION FROM A CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM
    9.
    发明申请
    METHOD AND SYSTEM FOR PROVIDING RECOMMENDED INFORMATION FROM A CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM 审中-公开
    从客户关系管理系统提供推荐信息的方法和系统

    公开(公告)号:US20130018982A1

    公开(公告)日:2013-01-17

    申请号:US13401567

    申请日:2012-02-21

    IPC分类号: G06F15/16

    CPC分类号: G06F16/337 G06F16/9535

    摘要: A method for presenting to a user recommended information from a customer relationship management (CRM) system is disclosed. The method embodiment includes receiving by a user system associated with a user an indication to request recommended CRM records managed by the CRM system, and in response, collecting real-time user specific information stored on the user system. A message including a request for recommended CRM records and at least a portion of the real-time user specific information is transmitted from the user system to a CRM server configured to identify at least one recommended CRM record from a plurality of CRM records related to the user-specific information. When a response message from the CRM server and including information identifying the recommended CRM record(s) is received by the user system, at least a portion of the information is displayed on a user interface of the user system.

    摘要翻译: 公开了一种向用户呈现来自客户关系管理(CRM)系统的推荐信息的方法。 方法实施例包括由与用户相关联的用户系统接收用于请求由CRM系统管理的推荐CRM记录的指示,以及响应于收集存储在用户系统上的实时用户特定信息。 包括对推荐的CRM记录的请求和至少一部分实时用户特定信息的消息从用户系统传送到CRM服务器,该CRM服务器被配置为从与多个CRM记录有关的多个CRM记录中识别至少一个推荐的CRM记录 用户特定信息。 当用户系统接收到来自CRM服务器的响应消息并且包括识别推荐的CRM记录的信息时,至少一部分信息被显示在用户系统的用户界面上。

    METHOD AND SYSTEM FOR PROVIDING RECOMMENDED INFORMATION FROM A CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM
    10.
    发明申请
    METHOD AND SYSTEM FOR PROVIDING RECOMMENDED INFORMATION FROM A CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM 审中-公开
    从客户关系管理系统提供推荐信息的方法和系统

    公开(公告)号:US20130018879A1

    公开(公告)日:2013-01-17

    申请号:US13401514

    申请日:2012-02-21

    IPC分类号: G06F17/30

    CPC分类号: G06F16/337 G06F16/9535

    摘要: A method for providing recommended information to a user system from a customer relationship management (CRM) system is disclosed. The method embodiment includes receiving by a server a message including a request for recommended information from a requesting user system associated with a user, where the message also includes real-time user-specific information collected by and stored on the requesting user system. The method also includes identifying by the server records managed by a CRM system, related to the real-time user-specific information and that the user is authorized to access. A relevance score is determined for each of the identified records based on relevance factors, and recommended records are selected based on the relevance scores of the recommended records. Information identifying the recommended records is included in a response message that is transmitted by the server to the requesting user system.

    摘要翻译: 公开了一种从客户关系管理(CRM)系统向用户系统提供推荐信息的方法。 方法实施例包括由服务器接收包括从与用户相关联的请求用户系统的推荐信息的请求的消息,其中消息还包括由请求用户系统收集并存储在请求用户系统上的实时用户特定信息。 该方法还包括由CRM系统管理的服务器记录,与实时用户特定信息相关并且用户被授权访问。 基于相关性因素确定每个识别记录的相关性分数,并且基于推荐记录的相关性分数来选择推荐记录。 识别推荐记录的信息被包括在由服务器发送到请求用户系统的响应消息中。