公开(公告)号：US09100484B1

公开(公告)日：2015-08-04

申请号：US13293903

申请日：2011-11-10

Applicant: Michael Dean Kleck ,  Einer J. Petersen ,  Joshua P. Elson ,  Daniel C. Rojas ,  Richard A. Sadowski

Inventor： Michael Dean Kleck ,  Einer J. Petersen ,  Joshua P. Elson ,  Daniel C. Rojas ,  Richard A. Sadowski

IPC: H04M11/00 ,  H04M3/51 ,  H04M3/42

CPC classification number: H04M3/5183 ,  H04M3/42323 ,  H04M3/493 ,  H04M2203/105 ,  H04M2203/6009

Abstract: Embodiments may take the form of a secure call environment and methods related thereto. In one embodiment, a secure call environment for conducting a transaction is provided. The secure call environment includes a processor and a memory coupled to the processor storing instructions executable by the processor to provide secure call environment functionality. The secure call environment is configured to create a communication channel between a caller and an agent, record information entered by the caller, and provide the caller entered information to a client application without agent accessibility to the information.

Abstract translation: 实施例可以采取安全呼叫环境的形式和与之有关的方法。 在一个实施例中，提供了用于进行交易的安全呼叫环境。 安全呼叫环境包括处理器和耦合到处理器的存储器，存储由处理器可执行以提供安全呼叫环境功能的指令。 安全呼叫环境被配置为在呼叫者和代理之间创建通信信道，记录由呼叫者输入的信息，并将呼叫者输入的信息提供给客户端应用，而无需代理对信息的可访问性。