公开(公告)号：US07836088B2

公开(公告)日：2010-11-16

申请号：US11553135

申请日：2006-10-26

Applicant: Ankur Chavda ,  Justin M. Maguire ,  Mickey Monaghan ,  Lola Jacobsen

Inventor： Ankur Chavda ,  Justin M. Maguire ,  Mickey Monaghan ,  Lola Jacobsen

IPC: G06F17/30

CPC classification number: H04L51/12 ,  G06Q10/107 ,  H04L63/104

Abstract: A relationship engine provides for the management of relationship information between entities. The relationship information indicates the level (or degree) of relationship between an entity and another entity or entities. The relationship engine allows applications to access the relationship information that is being managed by the relationship engine. For example, when an application needs to process an interaction between one entity and another entity, the application can query the relationship engine for the relationship between the entities. The application can then base its processing behavior at least in part on the relationship information obtained from the relationship engine.

Abstract translation: 关系引擎提供实体之间的关系信息的管理。 关系信息表示实体与另一个实体之间的关系的级别（或度）。 关系引擎允许应用程序访问由关系引擎管理的关系信息。 例如，当应用程序需要处理一个实体和另一个实体之间的交互时，应用程序可以查询关系引擎的实体之间的关系。 该应用程序可以至少部分地基于从关系引擎获得的关系信息来基于其处理行为。

公开(公告)号：US20080148154A1

公开(公告)日：2008-06-19

申请号：US11611091

申请日：2006-12-14

Applicant: Mark Burrell ,  Joseph Fletcher ,  Justin Maguire ,  Mickey Monaghan ,  Thomas Bouchard

Inventor： Mark Burrell ,  Joseph Fletcher ,  Justin Maguire ,  Mickey Monaghan ,  Thomas Bouchard

IPC: G06F3/00 ,  G06F15/16

CPC classification number: H04L12/1895 ,  H04L51/043 ,  H04L67/24 ,  H04L67/306

Abstract: The method and system guides a user to easily and effectively communicate with a potential recipient via an integrated communication server. The integrated communication server will track and aggregate user presence information about the potential recipient. The aggregated user presence information includes the current state, activity, and/or availability of the potential recipient. The integrated communication server dynamically analyzes and compares the aggregated user presence information with user preference information of the potential recipient in order to identify an appropriate communication method. The identified appropriate communication method is published to the user indicating that it has a great likelihood of reaching the potential recipient successfully in the right way at the right time.

Abstract translation: 该方法和系统引导用户通过集成通信服务器容易且有效地与潜在的接收者通信。 集成通信服务器将跟踪和聚合有关潜在接收者的用户状态信息。 聚合的用户存在信息包括潜在接收者的当前状态，活动和/或可用性。 集成通信服务器动态地分析并比较聚合的用户呈现信息与潜在接收者的用户偏好信息，以便识别适当的通信方法。 所识别的适当的通信方法被发布给用户，表明它在很可能以正确的方式在正确的时间以正确的方式成功地到达潜在的接收者。

公开(公告)号：US20080104169A1

公开(公告)日：2008-05-01

申请号：US11554558

申请日：2006-10-30

Applicant: Craig M. Combel ,  Justin M. Maguire ,  Mickey Monaghan ,  Joseph T. Fletcher

Inventor： Craig M. Combel ,  Justin M. Maguire ,  Mickey Monaghan ,  Joseph T. Fletcher

IPC: G06F15/16

CPC classification number: H04L67/36 ,  H04L51/04 ,  H04L51/24 ,  H04L65/1083

Abstract: A method and system for processing initiate notifications for a mode of communication received during a conversation of a current mode of communication is provided. A conversation system coordinates a real-time conversation for a current mode of communication. When the conversation system receives an initiate notification that a user requests to initiate a conversation with the user using a mode of communication different from the current mode of communication, the conversation system displays an indication of the notification in a display space that is outside the context of the current mode of communication. The displayed indication may include status information and controls that allow the user to accept or dismiss the request.

Abstract translation: 提供了一种用于处理的发起通知的方法和系统，用于在当前通信模式的对话期间接收到的通信模式。 对话系统协调当前通信模式的实时对话。 当对话系统接收到用户请求使用与当前通信模式不同的通信模式发起与用户的对话的发起通知时，会话系统在上下文之外的显示空间中显示该通知的指示 的当前通信方式。 所显示的指示可以包括允许用户接受或解除请求的状态信息和控制。

公开(公告)号：US08081745B2

公开(公告)日：2011-12-20

申请号：US11611091

申请日：2006-12-14

Applicant: Mark Burrell ,  Joseph Fletcher ,  Justin Maguire, III ,  Mickey Monaghan ,  Thomas Bouchard

Inventor： Mark Burrell ,  Joseph Fletcher ,  Justin Maguire, III ,  Mickey Monaghan ,  Thomas Bouchard

IPC: H04M3/42

CPC classification number: H04L12/1895 ,  H04L51/043 ,  H04L67/24 ,  H04L67/306

Abstract: The method and system guides a user to easily and effectively communicate with a potential recipient via an integrated communication server. The integrated communication server will track and aggregate user presence information about the potential recipient. The aggregated user presence information includes the current state, activity, and/or availability of the potential recipient. The integrated communication server dynamically analyzes and compares the aggregated user presence information with user preference information of the potential recipient in order to identify an appropriate communication method. The identified appropriate communication method is published to the user indicating that it has a great likelihood of reaching the potential recipient successfully in the right way at the right time.

Abstract translation: 该方法和系统引导用户通过集成通信服务器容易且有效地与潜在的接收者通信。 集成通信服务器将跟踪和聚合有关潜在接收者的用户状态信息。 聚合的用户存在信息包括潜在接收者的当前状态，活动和/或可用性。 集成通信服务器动态地分析并比较聚合的用户呈现信息与潜在接收者的用户偏好信息，以便识别适当的通信方法。 所识别的适当的通信方法被发布给用户，表明它在很可能以正确的方式在正确的时间以正确的方式成功地到达潜在的接收者。

公开(公告)号：US20080104084A1

公开(公告)日：2008-05-01

申请号：US11553135

申请日：2006-10-26

Applicant: Ankur Chavda ,  Justin M. Maguire ,  Mickey Monaghan ,  Lola Jacobsen

Inventor： Ankur Chavda ,  Justin M. Maguire ,  Mickey Monaghan ,  Lola Jacobsen

IPC: G06F7/00

CPC classification number: H04L51/12 ,  G06Q10/107 ,  H04L63/104

Abstract: A relationship engine provides for the management of relationship information between entities. The relationship information indicates the level (or degree) of relationship between an entity and another entity or entities. The relationship engine allows applications to access the relationship information that is being managed by the relationship engine. For example, when an application needs to process an interaction between one entity and another entity, the application can query the relationship engine for the relationship between the entities. The application can then base its processing behavior at least in part on the relationship information obtained from the relationship engine.

Abstract translation: 关系引擎提供实体之间的关系信息的管理。 关系信息表示实体与另一个实体之间的关系的级别（或度）。 关系引擎允许应用程序访问由关系引擎管理的关系信息。 例如，当应用程序需要处理一个实体和另一个实体之间的交互时，应用程序可以查询关系引擎的实体之间的关系。 该应用程序可以至少部分地基于从关系引擎获得的关系信息来基于其处理行为。