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公开(公告)号:US20110116492A1
公开(公告)日:2011-05-19
申请号:US12620166
申请日:2009-11-17
申请人: Janet Helen BYRON , Mohammed Taher Shaikh , Vipin Palawat , Paul Antinori , Mohanan Chalilputhenpurayil , Rashad Azhar
发明人: Janet Helen BYRON , Mohammed Taher Shaikh , Vipin Palawat , Paul Antinori , Mohanan Chalilputhenpurayil , Rashad Azhar
CPC分类号: H04M3/42221 , H04L65/1006 , H04L65/103 , H04L65/1063 , H04L65/1096 , H04M1/656 , H04M3/5166 , H04M3/5175 , H04M3/5183 , H04M3/58 , H04M2203/404
摘要: In an example embodiment, a Voice over IP (VoIP) system that provides for media forking at the caller's (ingress) gateway. The gateway receives data with a first address on a recording server for sending forked caller stream media and a second address on the recording server for sending forked called party stream media. The gateway sends forked media from the caller stream to the first address and forked media from the called party media to the second address. This provides a recording from the caller's perspective. By using this technique, the recording can include for example call transfer data and interactive voice response (IVR) data.
摘要翻译: 在示例实施例中,提供在呼叫者(入口)网关处的媒体分叉的IP语音(VoIP)系统。 网关在记录服务器上接收具有第一地址的数据,用于发送分支呼叫流媒体,并在记录服务器上发送第二个地址以发送分派的被叫方流媒体。 网关将呼叫流中的分派媒体发送到第一个地址,并将被叫方媒体分派到第二个地址。 这从呼叫者的角度提供录音。 通过使用该技术,记录可以包括例如呼叫转移数据和交互式语音响应(IVR)数据。
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公开(公告)号:US09071684B2
公开(公告)日:2015-06-30
申请号:US12620166
申请日:2009-11-17
申请人: Janet Helen Byron , Mohammed Taher Shaikh , Vipin Palawat , Paul Antinori , Mohanan Chalilputhenpurayil , Rashad Azhar
发明人: Janet Helen Byron , Mohammed Taher Shaikh , Vipin Palawat , Paul Antinori , Mohanan Chalilputhenpurayil , Rashad Azhar
CPC分类号: H04M3/42221 , H04L65/1006 , H04L65/103 , H04L65/1063 , H04L65/1096 , H04M1/656 , H04M3/5166 , H04M3/5175 , H04M3/5183 , H04M3/58 , H04M2203/404
摘要: In an example embodiment, a Voice over IP (VoIP) system that provides for media forking at the caller's (ingress) gateway. The gateway receives data with a first address on a recording server for sending forked caller stream media and a second address on the recording server for sending forked called party stream media. The gateway sends forked media from the caller stream to the first address and forked media from the called party media to the second address. This provides a recording from the caller's perspective. By using this technique, the recording can include for example call transfer data and interactive voice response (IVR) data.
摘要翻译: 在示例实施例中,提供在呼叫者(入口)网关处的媒体分叉的IP语音(VoIP)系统。 网关在记录服务器上接收具有第一地址的数据,用于发送分支呼叫流媒体,并在记录服务器上发送第二个地址以发送分派的被叫方流媒体。 网关将呼叫流中的分派媒体发送到第一个地址,并将被叫方媒体分派到第二个地址。 这从呼叫者的角度提供录音。 通过使用该技术,记录可以包括例如呼叫转移数据和交互式语音响应(IVR)数据。
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