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    Interactive routing of data communications
    1.
    发明授权
    Interactive routing of data communications 有权

    公开(公告)号：US11924381B1

    公开(公告)日：2024-03-05

    申请号：US18105612

    申请日：2023-02-03

    Applicant: 8x8, Inc.

    Inventor： Ali Arsanjani ,  Bryan R. Martin

    IPC: H04M3/533 ,  G06F40/20 ,  G10L25/63 ,  H04M1/656 ,  H04M1/658 ,  H04M3/42 ,  H04M3/493 ,  H04M3/51

    CPC classification number: H04M3/533 ,  G06F40/20 ,  G10L25/63 ,  H04M1/656 ,  H04M1/658 ,  H04M3/42221 ,  H04M3/4936 ,  H04M3/5175 ,  H04M2201/40

    Abstract: Certain aspects of the disclosure are directed to monitoring user-data communications corresponding to a user-generated message. According to a specific example, user-data communications, which are addressed to a client among a plurality of remotely-situated client entities, are directed to a message recording system. Each of the plurality of remotely-situated client entities are respectively configured and arranged to interface with a data communications server providing data communications services on a subscription basis. During recording of a message associated with the user-data communications and on the message recording system, speech characteristic parameters of the message may be analyzed, and a sentiment score and a criticality score for the message, may be determined. During the recording of the message, the user-data communications may be routed based on the determined sentiment score and criticality score.

    Mobile Record-A-Call Device
    3.
    发明申请
    Mobile Record-A-Call Device 审中-公开

    公开(公告)号：US20190222685A1

    公开(公告)日：2019-07-18

    申请号：US15530640

    申请日：2017-02-14

    Applicant: James Edward Mclean, JR. ,  Edward D. Mclean

    Inventor： James Edward Mclean, JR. ,  Edward D. Mclean

    IPC: H04M1/656 ,  H04W4/00

    CPC classification number: H04M1/656 ,  H04M1/72527 ,  H04W4/50

    Abstract: The Mobile Record-A-Call Device (MRACD), is an electronic device, circuit, software program, or App, installed or embedded within, or attached to a mobile communication device such as, but not limited to, a smart phone, cell phone, tablet, laptop, or any other mobile communication device, and enables said mobile communication device to record incoming or outgoing mobile phone calls, and to store said recorded mobile phone calls in a directory or file located within said mobile communication device, or store said recorded mobile phone calls externally in a directory or file located on a platform, server, or network.

    Method and system for active chip in a battery
    7.
    发明授权
    Method and system for active chip in a battery 有权
    电池中有源芯片的方法和系统

    公开(公告)号：US09544420B2

    公开(公告)日：2017-01-10

    申请号：US13606368

    申请日：2012-09-07

    Applicant: Michael A. Wyatt

    Inventor： Michael A. Wyatt

    IPC: H04L12/58 ,  H04M1/725 ,  H04M1/02 ,  H04M1/656

    CPC classification number: H04M1/72575 ,  H04M1/0262 ,  H04M1/656 ,  H04M2250/10 ,  H04M2250/74

    Abstract: Methods and systems provide an active chip configured for connection to the battery or other component of a host mobile communication device, such as a cellular phone, to thereby add functionality to the host mobile communication device. The system may be installed and used for covert operations (i.e. military and/or law enforcement), adding features such as location tracking and voice recognition and recording to monitor the movement and use of the host mobile device covertly. The system may be used to communicate with other locally enabled systems on a local network instead of communicating through the cellular network, or operate as a radio transceiver or “push-to-talk” device such as a “walkie-talkie.” It may be used as a “kid tracker” location tracking device, to find a lost host mobile device, lost person carrying the host mobile device, or track locations where a host mobile device has been.

    Abstract translation: 方法和系统提供配置用于连接到诸如蜂窝电话的主机移动通信设备的电池或其他组件的有源芯片，从而向主机移动通信设备添加功能。 该系统可以安装并用于秘密操作（即军事和/或执法），添加诸如位置跟踪和语音识别和记录的特征来隐蔽地监视主机移动设备的移动和使用。 该系统可以用于与本地网络上的其他本地启用的系统进行通信，而不是通过蜂窝网络进行通信，或者作为无线电收发器或“即按即说”设备操作，诸如“对讲机”。 被用作“小孩跟踪器”位置跟踪装置，以找到丢失的主机移动设备，携带主机移动设备的丢失的人，或跟踪主机移动设备已经存在的位置。

    System and Method for Three-Way Call Detection
    8.
    发明申请
    System and Method for Three-Way Call Detection 有权
    三方通话检测系统与方法

    公开(公告)号：US20170006159A1

    公开(公告)日：2017-01-05

    申请号：US15265510

    申请日：2016-09-14

    Applicant: DSI-ITI, LLC

    Inventor： Andreas M. OLLIGSCHLAEGER

    IPC: H04M3/42 ,  H04M3/22 ,  H04M11/10 ,  H04M3/56

    CPC classification number: H04M3/42221 ,  H04M1/656 ,  H04M3/2281 ,  H04M3/568 ,  H04M11/10 ,  H04M2201/40 ,  H04M2201/60 ,  H04M2250/74

    Abstract: A system for detecting three-way calls in a monitored telephone conversation includes a speech recognition processor that transcribes the monitored telephone conversation and associates characteristics of the monitored telephone conversation with a transcript thereof, a database to store the transcript and the characteristics associated therewith, and a three-way Call detection processor to analyze the characteristics of the conversation and to detect therefrom the addition of one or more parties to the conversation. The system preferably includes at least one domain-specific language model that the speech recognition processor utilizes to transcribe the conversation. The system may operate in real-time or on previously recorded conversations. A query and retrieval system may be used to retrieve and review call records from the database.

    Abstract translation: 用于在被监视的电话会话中检测三方通话的系统包括语音识别处理器，该语音识别处理器转录所监视的电话会话并将所监视的电话会话的特征与其记录文本相关联，存储转录本的数据库以及与之相关的特征，以及 一个三路呼叫检测处理器，用于分析会话的特征，并从中检测对话中一方或多方的添加。 系统优选地包括语音识别处理器利用来转录会话的至少一个领域特定语言模型。 该系统可以在实时或先前记录的对话中操作。 查询和检索系统可用于从数据库中检索和查看呼叫记录。

    Method and system for telecommunication session output integration
    10.
    发明授权
    Method and system for telecommunication session output integration 有权
    电信会话输出整合的方法和系统

    公开(公告)号：US09516153B2

    公开(公告)日：2016-12-06

    申请号：US14312805

    申请日：2014-06-24

    Applicant: Vonage Business Inc.

    Inventor： Royee Uriel Tichauer

    IPC: H04M1/725 ,  H04W4/00 ,  H04M3/42 ,  H04W4/18 ,  H04M1/656 ,  H04M1/658

    CPC classification number: H04M1/72552 ,  H04M1/656 ,  H04M1/658 ,  H04M3/42221 ,  H04W4/18 ,  H04W4/60

    Abstract: A method and system for integrating telecommunication session output with one or more applications are provided herein. The method for integrating telecommunication session output with one or more applications includes communicating with one or more second devices in a telecommunication session using a first application disposed on a first device; tracking attributes associated with the telecommunication session; recording at least a portion of the telecommunication session on the first device to produce a session recording; and storing the attributes and at least one of the session recording, or a text transcription of the session recording in a second application on the first device.

    Abstract translation: 本文提供了一种用于将电信会话输出与一个或多个应用集成的方法和系统。 用于将电信会话输出与一个或多个应用集成的方法包括使用布置在第一设备上的第一应用与电信会话中的一个或多个第二设备进行通信; 跟踪与电信会话相关的属性; 在所述第一设备上记录所述电信会话的至少一部分以产生会话记录; 以及将所述会话记录中的所述属性和所述会话记录中的至少一个或所述会话记录的文本转录存储在所述第一设备上的第二应用中。

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