公开(公告)号：US09100363B2

公开(公告)日：2015-08-04

申请号：US13618298

申请日：2012-09-14

申请人： Nancy L. Burchfield ,  Nathaniel Hang ,  Rafah A. Hosn ,  James W. Murray ,  Harigovind V. Ramasamy

发明人： Nancy L. Burchfield ,  Nathaniel Hang ,  Rafah A. Hosn ,  James W. Murray ,  Harigovind V. Ramasamy

IPC分类号： G06F15/173 ,  G06F9/00 ,  G06F15/16 ,  G06F17/00 ,  H04L29/06

CPC分类号： H04L63/02 ,  H04L63/0263 ,  H04L63/08 ,  H04L63/20

摘要： A system and computer program product for automatically generating one or more rules during IT transformation for configuring one or more firewall interfaces in a post-transformation target environment include obtaining at least one communication pattern occurring in a pre-transformation source environment, and automatically generating one or more vendor-neutral rules for one or more intended firewall interfaces in a post-transformation target environment based on the at least one communication pattern occurring in the source environment and based on information derived from the target environment.

摘要翻译： 一种用于在IT变换期间自动生成一个或多个规则以用于在变换后目标环境中配置一个或多个防火墙接口的系统和计算机程序产品包括获得在变换前的源环境中发生的至少一个通信模式，并自动生成一个 或基于在源环境中发生的至少一个通信模式并且基于从目标环境导出的信息，在变换后目标环境中的一个或多个预期防火墙接口的更多的供应商中立的规则。

公开(公告)号：US07379923B2

公开(公告)日：2008-05-27

申请号：US10703901

申请日：2003-11-06

申请人： Nancy L. Burchfield ,  Chester M. Mauk

发明人： Nancy L. Burchfield ,  Chester M. Mauk

IPC分类号： G06F17/00

CPC分类号： G06Q30/02 ,  G06Q30/0283 ,  G06Q99/00

摘要： A process and computer program product for adjusting a price derived from a benchmark computer service model to a price of a computer service contract, or vice versa. Differences in service between the benchmark computer service model and the computer service contract are determined. Then, a price adjustment due to the differences is determined. The price adjustment may be based on incremental cost of labor and tools to account for the differences between the benchmark computer service and the computer service contract. Then, the price of the benchmark computer service model is compared to the price of the computer service contract with the price adjustment. The benchmark computer service model and the computer service contract can both include computer program support services, computer hardware support services, a help desk call center service and/or network maintenance services. The differences between the benchmark computer service and the computer service contract may comprise a difference in type of a computer service, a quantity of a computer service, quality of a computer service, and/or complexity of a computer service. The differences may comprise support for a customer's computer hardware or computer programs which is more difficult to support than computer hardware or computer programs specified in the benchmark service model. The differences may comprise a service constraint in the service contract which is not present in the benchmark service model.

摘要翻译： 用于将从基准计算机服务模型导出的价格调整到计算机服务合同的价格的过程和计算机程序产品，反之亦然。 确定基准电脑服务模式与电脑服务合约之间的服务差异。 然后，确定由差异引起的价格调整。 价格调整可以基于增加的劳动成本和工具来计算基准计算机服务与计算机服务合同之间的差异。 然后，将基准电脑服务模式的价格与电脑服务合同的价格进行价格调整。 基准计算机服务模式和计算机服务合同都可以包括计算机程序支持服务，计算机硬件支持服务，帮助台呼叫中心服务和/或网络维护服务。 基准计算机服务与计算机服务合同之间的差异可以包括计算机服务的类型不同，计算机服务的数量，计算机服务的质量和/或计算机服务的复杂性。 差异可能包括支持客户的计算机硬件或比基准服务模型中指定的计算机硬件或计算机程序更难支持的计算机程序。 差异可能包括服务合同中不存在于基准服务模型中的服务约束。

公开(公告)号：US20090012914A1

公开(公告)日：2009-01-08

申请号：US12016280

申请日：2008-01-18

申请人： Nancy L. Burchfield ,  Chester M. Mauk

发明人： Nancy L. Burchfield ,  Chester M. Mauk

IPC分类号： G06F17/00

CPC分类号： G06Q30/02 ,  G06Q30/0283 ,  G06Q99/00

摘要： A process and computer program product for adjusting a price derived from a benchmark computer service model to a price of a computer service contract, or vice versa. Differences in service between the benchmark computer service model and the computer service contract are determined. Then, a price adjustment due to the differences is determined. The price adjustment may be based on incremental cost of labor and tools to account for the differences between the benchmark computer service and the computer service contract. Then, the price of the benchmark computer service model is compared to the price of the computer service contract with the price adjustment. The benchmark computer service model and the computer service contract can both include computer program support services, computer hardware support services, a help desk call center service and/or network maintenance services. The differences between the benchmark computer service and the computer service contract may comprise a difference in type of a computer service, a quantity of a computer service, quality of a computer service, and/or complexity of a computer service. The differences may comprise support for a customer's computer hardware or computer programs which is more difficult to support than computer hardware or computer programs specified in the benchmark service model. The differences may comprise a service constraint in the service contract which is not present in the benchmark service model.

摘要翻译： 用于将从基准计算机服务模型导出的价格调整到计算机服务合同的价格的过程和计算机程序产品，反之亦然。 确定基准电脑服务模式与电脑服务合约之间的服务差异。 然后，确定由差异引起的价格调整。 价格调整可以基于增加的劳动成本和工具来计算基准计算机服务与计算机服务合同之间的差异。 然后，将基准电脑服务模式的价格与电脑服务合同的价格进行价格调整。 基准计算机服务模式和计算机服务合同都可以包括计算机程序支持服务，计算机硬件支持服务，帮助台呼叫中心服务和/或网络维护服务。 基准计算机服务与计算机服务合同之间的差异可以包括计算机服务的类型不同，计算机服务的数量，计算机服务的质量和/或计算机服务的复杂性。 差异可能包括支持客户的计算机硬件或比基准服务模型中指定的计算机硬件或计算机程序更难支持的计算机程序。 差异可能包括服务合同中不存在于基准服务模型中的服务约束。