公开(公告)号：US20120284618A1

公开(公告)日：2012-11-08

申请号：US13102553

申请日：2011-05-06

Applicant: Jonathan Bailor ,  Christopher Schindler ,  Nicholas Simons

Inventor： Jonathan Bailor ,  Christopher Schindler ,  Nicholas Simons

IPC: G06F17/24

CPC classification number: G06F17/241 ,  G06Q10/101

Abstract: A service that is capable of tracking conversations related to documents, surfaces these documents appropriately to users and enables user-friendly notification of new communications associated with the discussed documents while respecting existing user experience, security, and privacy models of the various document and communication modalities. Conversations about particular content are made available within the context of that content through user interface elements that not only provide access to various communication modes, but also present discussion context in summary or detailed versions.

Abstract translation: 能够跟踪与文档相关的会话的服务，将这些文档适当地呈现给用户，并且能够在尊重现有的用户体验，安全性和各种文档和通信模式的隐私模型的同时，使与用户友好的关于所讨论文档的新通信通知 。 关于特定内容的对话通过不仅提供对各种通信模式的访问的用户界面元素在该内容的上下文中可用，而且在总结或详细版本中呈现讨论上下文。

公开(公告)号：US20070027830A1

公开(公告)日：2007-02-01

申请号：US11193025

申请日：2005-07-29

Applicant: Nicholas Simons ,  Christopher Brown ,  Gregory Koehler ,  Nancy Jacobs ,  Robert Ashby

Inventor： Nicholas Simons ,  Christopher Brown ,  Gregory Koehler ,  Nancy Jacobs ,  Robert Ashby

IPC: G06F17/30

CPC classification number: G06F16/9535 ,  G06F16/958

Abstract: A user may provide feedback about content to express satisfaction or dissatisfaction with an application. Data associated with the user's location, the feedback, and the content is processed to provide a content author with information about how the content may be improved to increase customer satisfaction. The content author reviews the information and may modify the content or develop new content based on the information.

Abstract translation: 用户可以提供关于内容的反馈来表达对应用的满意或不满意。 处理与用户位置，反馈和内容相关联的数据，以向内容作者提供关于如何改进内容以提高客户满意度的信息。 内容作者审查信息，并可以根据信息修改内容或开发新内容。

公开(公告)号：US07895529B1

公开(公告)日：2011-02-22

申请号：US10658943

申请日：2003-09-10

Applicant: Nicholas Simons ,  Matthew Charles Gauthier ,  Alberto Swett ,  Mitali Madhumita Pattnaik ,  Christopher Todd Seitzinger ,  Andrew Kwatinetz ,  Glenn L. Frankel

Inventor： Nicholas Simons ,  Matthew Charles Gauthier ,  Alberto Swett ,  Mitali Madhumita Pattnaik ,  Christopher Todd Seitzinger ,  Andrew Kwatinetz ,  Glenn L. Frankel

IPC: G06F3/048 ,  G06F3/00

CPC classification number: G06F9/445

Abstract: A system and method for retrieving, storing and displaying featured content. In one embodiment, featured content is queried from a database storing a list of featured content items. The featured content items stored in the database may include any type of data, such as text data, hyperlink text data, markup document data, computer code, or other types or combinations of data related to a particular topic. Responsive to the query, a set of featured content items is stored in a cache file. A predetermined number of featured content items stored in the cache file are selected and stored in a system registry. Upon receipt of a display command, featured content items are read from the system registry and displayed on an interface. The displayed featured content items can be used to display hyperlinks, announcements, or other information, without inhibiting the efficiency of the boot process of a software application.

Abstract translation: 一种用于检索，存储和显示特色内容的系统和方法。 在一个实施例中，从存储特征内容项目列表的数据库中查询特征内容。 存储在数据库中的特征内容项目可以包括任何类型的数据，例如文本数据，超链接文本数据，标记文档数据，计算机代码或与特定主题相关的其他数据或数据组合。 响应于查询，一组特征内容项目被存储在缓存文件中。 存储在高速缓存文件中的预定数量的特征内容项被选择并存储在系统注册表中。 收到显示命令后，从系统注册表读取特色内容，并显示在界面上。 显示的特色内容可以用于显示超链接，公告或其他信息，而不会限制软件应用程序的启动过程的效率。

公开(公告)号：US20060129931A1

公开(公告)日：2006-06-15

申请号：US11009407

申请日：2004-12-10

Applicant: Nicholas Simons ,  John Beswetherick ,  Irfaan Chaudhry ,  Tracy Ferrier ,  Matthew Gauthier ,  Stephen Kincaid ,  Eric Lawrence ,  Kent Lowry ,  Jennifer Sadler ,  Joel Wiljanen

Inventor： Nicholas Simons ,  John Beswetherick ,  Irfaan Chaudhry ,  Tracy Ferrier ,  Matthew Gauthier ,  Stephen Kincaid ,  Eric Lawrence ,  Kent Lowry ,  Jennifer Sadler ,  Joel Wiljanen

IPC: G06F17/00

CPC classification number: G06F9/453

Abstract: An integrated help content viewer (user interface) is provided that gives a consistent user interface across multiple applications and that smoothly transitions between offline and online help content sources. A single client-side help content viewer is provided that is displayed over or adjacent to a given application user interface (e.g., word processor work space) for allowing a query of offline or online help content associated with a given topic. The help content viewer may be pinned to a user interface associated with a given application so that the help content viewer remains in a position above the user interface even if a user interface of a different application is launched.

Abstract translation: 提供了一个集成的帮助内容查看器（用户界面），可在多个应用程序之间提供一致的用户界面，并在离线和在线帮助内容源之间平滑过渡。 提供了单个客户端帮助内容查看器，其被显示在给定的应用程序用户界面（例如，文字处理器工作空间）上或附近，用于允许查询与给定主题相关联的离线或在线帮助内容。 帮助内容查看器可以被固定到与给定应用相关联的用户界面，使得即使启动不同应用的用户界面，帮助内容查看器仍然保持在用户界面上方的位置。