INFORMATION PROCESSING APPARATUS AND STORAGE MEDIUM

    公开(公告)号:US20240354131A1

    公开(公告)日:2024-10-24

    申请号:US18637528

    申请日:2024-04-17

    Inventor: Sho MAGARIYAMA

    CPC classification number: G06F9/453

    Abstract: An information processing apparatus executes an extension application program for extending a function of a print data generation software that can be commonly used with respect to a plurality of different print apparatuses, acquire a print setting of a print job; determine, based on the acquired print setting, whether to display guidance on a method of setting a sheet on a print apparatus that executes printing based on the print job; and display the guidance on the method of setting the sheet on a display unit of the information processing apparatus in a case where it has been determined that the guidance is to be displayed.

    CHAT SUPPORT PLATFORM HAVING USER-ENABLED CHAT HELP CUSTOMIZATION

    公开(公告)号:US20240330945A1

    公开(公告)日:2024-10-03

    申请号:US18192619

    申请日:2023-03-29

    Applicant: Truist Bank

    Inventor: Barath Jayaraman

    CPC classification number: G06Q30/015 G06F9/453

    Abstract: A computing device, a computer program product, and a computer-implemented method for delivering enhanced financial services and, more particularly, for facilitating a virtual chat communication session between a user and a virtual support agent which facilitates user-enabled chat help customization that enables the user to set and store the type of response to be presented by a virtual support agent in response to a user command or request for help or assistance during virtual chat communication sessions.

    REAL-TIME ADJUSTMENT OF THE VOLUME OF PASSCODE ENTRY AUTHENTICATION ATTEMPTS

    公开(公告)号:US20240330423A1

    公开(公告)日:2024-10-03

    申请号:US18127472

    申请日:2023-03-28

    CPC classification number: G06F21/316 G06F9/453 G06F2221/2113

    Abstract: Real-time adjustment of the volume of passcode entry authentication attempts is performed based on systematic determinations of the likelihood that the passcode entrant is the rightful holder/user of the active passcode. Specifically, after an entered passcode has been determined to be incorrect, a determination is made as to the likelihood that the passcode entrant is the rightful holder of the active passcode and, based on such a determination, the number of authentication attempts afforded the passcode entrant is either increased, decreased or exhausted. Systematic determination of the likelihood that the passcode entrant is the rightful holder/user of the active passcode is accomplished by applying predetermined mismatched passcode rules and comparing machine learning (ML)-based user authentication behavior patterns to characteristics of the current authentication attempt.

    WEB-BASED TOOL FOR STREAMLINED AND INTEGRATED DATA COLLECTION, ANALYSIS, AND REPORTING

    公开(公告)号:US20240311388A1

    公开(公告)日:2024-09-19

    申请号:US18110919

    申请日:2023-02-17

    CPC classification number: G06F16/254 G06F9/453 G06F16/285

    Abstract: This disclosure relates generally to a system and method for the optimized management of data gathering, data sampling and data analysis. A computer-controlled system coordinates and controls workflow to receive, sequence, process, analyze and track various types of data in the most efficient path thereby minimizing errors and providing prompt output. The system involves a smartphone, a laptop computer, a portable communicating device, a cloud computing device, or a data storage device participating in the process. The proposed method reduces errors and provides quick, clear, and efficient data results and follow-up features. In order words, it makes data gathering, data sampling and data analysis a breeze.

    AUTOMATIC APPLICATION PROGRAM INTERFACE (API) SELECTOR FOR UNSUPERVISED NATURAL LANGUAGE PROCESSING (NLP) INTENT CLASSIFICATION

    公开(公告)号:US20240281312A1

    公开(公告)日:2024-08-22

    申请号:US18589285

    申请日:2024-02-27

    Applicant: Entefy Inc.

    CPC classification number: G06F9/547 G06F9/453 G06F9/543 G06F40/30

    Abstract: Improved intelligent personal assistant (IPA) software agents are disclosed that are configured to interact with various people, service providers, files, and/or smart devices. More particularly, this disclosure relates to an improved Natural Language Processing (NLP) Intent Determination Service (IDS) that is able to determine the likely best action to take in response to generic user commands and queries. The disclosed NLP IDS automatically selects valid (or potentially valid) API paths (e.g., sequence of API calls) to produce desired actions. Associated system actions and known API sequencing rules may then be used to process the incoming user command or query. A feedback loop is also disclosed to identify newly available APIs and success criteria for selected API paths. Discovery of API paths may be performed using predefined information, monitored information, programmatically determined interfaces, and programmatically tested interfaces. A directed graph model may be used to represent potential API paths.

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