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公开(公告)号：US20060235825A1
公开(公告)日：2006-10-19
申请号：US11376878
申请日：2006-03-15
申请人： Pak Wong , Patrick Mackey , Kenneth Perrine , Harlan Foote , James Thomas
发明人： Pak Wong , Patrick Mackey , Kenneth Perrine , Harlan Foote , James Thomas
IPC分类号： G06F17/30
CPC分类号： G06T11/206
摘要： Methods for visualizing a graph by automatically drawing elements of the graph as labels are disclosed. In one embodiment, the method comprises receiving node information and edge information from an input device and/or communication interface, constructing a graph layout based at least in part on that information, wherein the edges are automatically drawn as labels, and displaying the graph on a display device according to the graph layout. In some embodiments, the nodes are automatically drawn as labels instead of, or in addition to, the label-edges.
摘要翻译： 公开了通过将图形的元素自动绘制为标签来图形化的方法。 在一个实施例中，该方法包括从输入设备和/或通信接口接收节点信息和边缘信息，至少部分地基于该信息构建图形布局，其中边缘被自动绘制为标签，并且将图形显示在 根据图形布局的显示装置。 在一些实施例中，节点被自动绘制为标签，而不是或附加于标签边缘。
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公开(公告)号：US20140164502A1
公开(公告)日：2014-06-12
申请号：US13708915
申请日：2012-12-07
IPC分类号： H04L29/08
CPC分类号： H04M3/5232 , H04L51/32 , H04L67/306 , H04L67/325 , H04M3/42068 , H04M3/5191
摘要： A method for prioritizing processing of interactions at a contact center, the method including: identifying an interaction to be prioritized for processing; identifying a person associated with the interaction; identifying an influence level of the person associated with the interaction; and prioritizing the interaction for processing based on the influence level of the person associated with the interaction.
摘要翻译： 一种用于在联络中心处理交互的优先级的方法，所述方法包括：识别要优先处理的交互; 识别与交互相关联的人; 识别与交互相关联的人的影响力水平; 并且基于与交互相关联的人的影响级别来优先处理交互。
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公开(公告)号：USD552927S1
公开(公告)日：2007-10-16
申请号：US29241663
申请日：2005-10-28
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