公开(公告)号：US20220188372A1

公开(公告)日：2022-06-16

申请号：US17603106

申请日：2019-04-26

Applicant: Piotr MICHALSKI ,  Pawel WILKOSZ ,  Pawel NIEMIEC ,  MOTOROLA SOLUTION, INC.

Inventor： PIOTR MICHALSKI ,  PAWEL WILKOSZ ,  PAWEL NIEMIEC

IPC: G06F16/957 ,  G06F16/9538 ,  H04L67/568

Abstract: Techniques for management of commercial virtual assistant services are provided. The techniques include receiving a query from a user within an organization. The techniques include determining if generating at least a portion of a response to the query will require use of a paid service and determining if at least one other virtual assistant within the organization has cached information usable to generate the at least a portion of the response to the query that requires use of the paid service. The techniques further include determining if the information cached by the at least one other virtual assistant is valid based in part on the query and receiving the information from the at least one other virtual assistant when the cached information is valid and include generating the at least a portion of the response to the query that requires use of the paid service using the received information.

公开(公告)号：US20210366475A1

公开(公告)日：2021-11-25

申请号：US16642079

申请日：2017-12-13

Applicant: Pawel WILKOSZ ,  Pawel NIEMIEC ,  MOTOROLA SOLUTIONS, INC.

Inventor： PAWEL WILKOSZ ,  PAWEL NIEMIEC

IPC: G10L15/22 ,  H04W4/029 ,  H04W4/90 ,  H04W4/06 ,  H04M11/04

Abstract: A process for responding to location-variable group electronic digital assistant requests includes monitoring audio communications transmitted between a plurality of communication devices (CDs) on a group communication channel (CC) and detecting an audio inquiry from a first CD of the plurality of CDs. A location of each CD is determined, including different first and second determined locations of the first and second CDs. The audio inquiry is processed and it is determined that a response will vary based on the different first and second locations. Two different first and second responses to the audio inquiry are generated as a function of the determined locations and are caused to be provide to respective ones of the first and second CDs via one of (i) two private call CCs, (ii) one individual private call CC and the group CC, and (iii) the group CC and a second group CC.

公开(公告)号：US11423891B2

公开(公告)日：2022-08-23

申请号：US16642079

申请日：2017-12-13

Applicant: MOTOROLA SOLUTIONS, INC. ,  Pawel Wilkosz ,  Pawel Niemiec

Inventor： Pawel Wilkosz ,  Pawel Niemiec

IPC: H04W4/029 ,  H04M11/04 ,  H04W4/06 ,  G10L15/22 ,  H04W4/90

Abstract: A process for responding to location-variable group electronic digital assistant requests includes monitoring audio communications transmitted between a plurality of communication devices (CDs) on a group communication channel (CC) and detecting an audio inquiry from a first CD of the plurality of CDs. A location of each CD is determined, including different first and second determined locations of the first and second CDs. The audio inquiry is processed and it is determined that a response will vary based on the different first and second locations. Two different first and second responses to the audio inquiry are generated as a function of the determined locations and are caused to be provide to respective ones of the first and second CDs via one of (i) two private call CCs, (ii) one individual private call CC and the group CC, and (iii) the group CC and a second group CC.

公开(公告)号：US11748437B2

公开(公告)日：2023-09-05

申请号：US17603106

申请日：2019-04-26

Applicant: MOTOROLA SOLUTIONS, INC. ,  Piotr Michalski ,  Pawel Wilkosz ,  Pawel Niemiec

Inventor： Piotr Michalski ,  Pawel Wilkosz ,  Pawel Niemiec

IPC: G06F16/957 ,  G06F16/9538 ,  H04L67/568

CPC classification number: G06F16/9574 ,  G06F16/9538 ,  H04L67/568

Abstract: Techniques for management of commercial virtual assistant services are provided. The techniques include receiving a query from a user within an organization. The techniques include determining if generating at least a portion of a response to the query will require use of a paid service and determining if at least one other virtual assistant within the organization has cached information usable to generate the at least a portion of the response to the query that requires use of the paid service. The techniques further include determining if the information cached by the at least one other virtual assistant is valid based in part on the query and receiving the information from the at least one other virtual assistant when the cached information is valid and include generating the at least a portion of the response to the query that requires use of the paid service using the received information.