公开(公告)号：US08577959B2

公开(公告)日：2013-11-05

申请号：US12828355

申请日：2010-07-01

申请人： Prabhat Kumar Pandey ,  Abhishek Kumar Gupta ,  Sandhya Vankamamidi ,  Sutirtha Saha ,  Kulo Rajasekaran ,  David Robert Shutt ,  Derik Bjorn Stenerson ,  Niraj Yadav ,  Ramesh Prasad Pandey ,  Sharad Sharma

发明人： Prabhat Kumar Pandey ,  Abhishek Kumar Gupta ,  Sandhya Vankamamidi ,  Sutirtha Saha ,  Kulo Rajasekaran ,  David Robert Shutt ,  Derik Bjorn Stenerson ,  Niraj Yadav ,  Ramesh Prasad Pandey ,  Sharad Sharma

IPC分类号： G06F15/16

CPC分类号： G06Q10/109

摘要： Concepts and technologies are described herein for managing recurring appointments without losing historical data associated with the recurring appointments. In accordance with the concepts and technologies disclosed herein, a recurring appointment definition can be modified without deleting the recurring appointment definition and/or losing exceptions, notes, and/or other data associated with the recurring appointment definition. Additionally, the concepts and technologies disclosed herein allow the modification of an existing recurring appointment definition without creating a new recurring appointment definition. Thus, synchronization between rules-based calendaring applications and expansion-based calendaring applications can be accomplished without creating multiple instances of related recurring appointments created due to modifications of the recurring appointment definition.

摘要翻译： 这里描述了管理定期约会的概念和技术，而不丢失与循环约会相关联的历史数据。 根据本文公开的概念和技术，可以修改循环约会定义而不删除循环约会定义和/或丢失与循环约会定义相关联的异常，注释和/或其他数据。 此外，本文公开的概念和技术允许修改现有的循环约会定义，而不创建新的定期约会定义。 因此，可以实现基于规则的日历应用程序和基于扩展的日历应用程序之间的同步，而不会创建由于定期约定定义的修改而创建的相关重复约会的多个实例。

公开(公告)号：US20120005261A1

公开(公告)日：2012-01-05

申请号：US12828355

申请日：2010-07-01

申请人： Prabhat Kumar Pandey ,  Abhishek Kumar Gupta ,  Sandhya Vankamamidi ,  Sutirtha Saha ,  Kulo Rajasekaran ,  David Robert Shutt ,  Derik Bjorn Stenerson ,  Niraj Yadav ,  Ramesh Prasad Pandey ,  Sharad Sharma

发明人： Prabhat Kumar Pandey ,  Abhishek Kumar Gupta ,  Sandhya Vankamamidi ,  Sutirtha Saha ,  Kulo Rajasekaran ,  David Robert Shutt ,  Derik Bjorn Stenerson ,  Niraj Yadav ,  Ramesh Prasad Pandey ,  Sharad Sharma

IPC分类号： G06F15/16

CPC分类号： G06Q10/109

摘要： Concepts and technologies are described herein for managing recurring appointments without losing historical data associated with the recurring appointments. In accordance with the concepts and technologies disclosed herein, a recurring appointment definition can be modified without deleting the recurring appointment definition and/or losing exceptions, notes, and/or other data associated with the recurring appointment definition. Additionally, the concepts and technologies disclosed herein allow the modification of an existing recurring appointment definition without creating a new recurring appointment definition. Thus, synchronization between rules-based calendaring applications and expansion-based calendaring applications can be accomplished without creating multiple instances of related recurring appointments created due to modifications of the recurring appointment definition.

摘要翻译： 这里描述了管理定期约会的概念和技术，而不丢失与循环约会相关联的历史数据。 根据本文公开的概念和技术，可以修改循环约会定义而不删除循环约会定义和/或丢失与循环约会定义相关联的异常，注释和/或其他数据。 此外，本文公开的概念和技术允许修改现有的循环约会定义，而不创建新的定期约会定义。 因此，可以实现基于规则的日历应用程序和基于扩展的日历应用程序之间的同步，而不会创建由于定期约定定义的修改而创建的相关重复约会的多个实例。

公开(公告)号：US20120166244A1

公开(公告)日：2012-06-28

申请号：US12980152

申请日：2010-12-28

申请人： Hemant Raj ,  Sandhya Vankamamidi ,  Sutirtha Saha ,  Prabhat Kumar Pandey ,  Manish Arora ,  Devansh Dikshit ,  Subramanian Janardanan ,  Nitin Mukhija ,  Suhas H. Deshmukh ,  Ramesh Prasad Pandey ,  Vishal Srivastav ,  Priyesh Suman ,  Steven H. Kaplan

发明人： Hemant Raj ,  Sandhya Vankamamidi ,  Sutirtha Saha ,  Prabhat Kumar Pandey ,  Manish Arora ,  Devansh Dikshit ,  Subramanian Janardanan ,  Nitin Mukhija ,  Suhas H. Deshmukh ,  Ramesh Prasad Pandey ,  Vishal Srivastav ,  Priyesh Suman ,  Steven H. Kaplan

IPC分类号： G06Q10/00

CPC分类号： G06Q10/06311 ,  G06Q30/016

摘要： Not-started CRM dialogs are described to facilitate dialog management in a cooperative manner between a CRM system and a client. A workflow defining a set of actions to complete for a business process can trigger a dialog in a “not-started” state and assign the dialog to a particular user. Pending completion of the dialog, the workflow can be paused or continue in the background to a designated stopping point. The dialog that is assigned can appear in a list of scheduled/pending tasks for the particular user and can include a link or other functionality to resume the dialog. Selection of the dialog from the task list can cause the dialog to resume to an “in-progress” state and the status of the dialog can be updated. Thereafter, the workflow can detect completion of the dialog and continue with further actions to complete the business process.

摘要翻译： 描述未启动的CRM对话框，以便在CRM系统和客户端之间以协作的方式促进对话管理。 定义要为业务流程完成的一组操作的工作流可以触发“未启动”状态的对话框，并将对话框分配给特定用户。 在完成对话之前，工作流可以在后台暂停或继续到指定的停靠点。 分配的对话框可以显示在特定用户的计划/挂起任务的列表中，并且可以包括链接或其他功能来恢复对话。 从任务列表中选择对话框可能导致对话框恢复到“进行中”状态，可以更新对话框的状态。 此后，工作流可以检测对话框的完成，并继续进行进一步的操作来完成业务流程。