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1.发明授权Method and apparatus for providing a network based call processing manager 有权用于提供基于网络的呼叫处理管理器的方法和装置公开(公告)号：US08274965B2
公开(公告)日：2012-09-25
申请号：US12189528
申请日：2008-08-11
CPC分类号： H04M3/5183
摘要： A method and apparatus for providing a network based call processing manager are disclosed. For example, the method receives a call by a call processing manager deployed in a communication network, wherein the call is for a customer that subscribes to a network based call processing service. The method obtains one or more routing instructions for handling the call from an automatic call distribution system, wherein the automatic call distribution system is deployed external to the communication network. The method then forwards the one or more routing instructions to an application server that routes the call in accordance with the one or more routing instructions.
摘要翻译： 公开了一种用于提供基于网络的呼叫处理管理器的方法和装置。 例如，该方法由部署在通信网络中的呼叫处理管理器接收呼叫，其中呼叫是针对订阅基于网络的呼叫处理服务的客户。 该方法从自动呼叫分配系统获得用于处理呼叫的一个或多个路由指令，其中自动呼叫分配系统被部署在通信网络的外部。 该方法然后将一个或多个路由指令转发到根据一个或多个路由指令路由呼叫的应用服务器。
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2.发明申请Method and apparatus for providing internet protocol call transfer in communication networks 有权在通信网络中提供因特网协议呼叫转移的方法和装置公开(公告)号：US20070047529A1
公开(公告)日：2007-03-01
申请号：US11213054
申请日：2005-08-26
申请人： Dominic Ricciardi , Silvano Brewster , Kevin Honig , James Ibezim
发明人： Dominic Ricciardi , Silvano Brewster , Kevin Honig , James Ibezim
IPC分类号： H04L12/66
CPC分类号： H04L65/4007 , H04L29/06 , H04L29/06027 , H04L65/1006
摘要： A method and apparatus for enabling a network provider, in concert with IP technology and protocols, to provide the ability to offer a simple pre-answer or post-answer call redirection, such as call transfer, to customers with IP endpoints is disclosed. The present invention allows call transfers to be initiated from an IP endpoint but processed in the packet network, e.g., the VoIP network instead of being processed by the endpoint. When a redirecting party (RP) receives a call from a calling party (CP), the RP simply sends a VoIP signaling message to the network to initiate a call transfer to redirect the call from the CP to a TP instead and the network will complete the call transfer on behalf of the RP.
摘要翻译： 公开了一种用于使网络提供商与IP技术和协议一致的方法和装置，以向向具有IP端点的客户提供诸如呼叫转移之类的简单的预先应答或应答后呼叫重定向的能力。 本发明允许从IP端点发起呼叫转移，但是在分组网络（例如VoIP网络）中处理，而不是由端点处理。 当重定向方（RP）从呼叫方（CP）接收呼叫时，RP简单地向网络发送VoIP信令消息以发起呼叫转移，以将呼叫从CP重定向到TP，并且网络将完成 呼叫转移代表RP。
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3.发明授权System and method to support a telecommunication device for the deaf (TDD) in a voice over internet protocol (VoIP) network 有权支持在互联网语音协议（VoIP）网络中的聋人（TDD）的电信设备的系统和方法公开(公告)号：US07817782B1
公开(公告)日：2010-10-19
申请号：US11372787
申请日：2006-03-10
IPC分类号： H04M11/00
CPC分类号： H04M11/066 , H04L65/1059 , H04L65/1096 , H04M3/42391 , H04M3/4938 , H04M7/006
摘要： Disclosed is a system and method for communicating with a Telecommunication Device for the Deaf (TDD). A TDD message is transmitted to a TDD device over the VoIP network. The TDD message may be in the form of Baudot tones. The system interprets a voice markup language document to accept TDD input as a form of user input. The system receives TDD input from the TDD device based on the TDD message.
摘要翻译： 公开了一种用于与聋哑电信设备（TDD）进行通信的系统和方法。 通过VoIP网络将TDD消息发送到TDD设备。 TDD消息可以是Baudot音调的形式。 系统解释语音标记语言文档以接受TDD输入作为用户输入的形式。 该系统基于TDD消息从TDD设备接收TDD输入。
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4.发明申请METHOD AND APPARATUS FOR PROVIDING A NETWORK BASED CALL PROCESSING MANAGER 有权用于提供基于网络的呼叫处理管理器的方法和装置公开(公告)号：US20100034371A1
公开(公告)日：2010-02-11
申请号：US12189528
申请日：2008-08-11
IPC分类号： H04M3/00
CPC分类号： H04M3/5183
摘要： A method and apparatus for providing a network based call processing manager are disclosed. For example, the method receives a call by a call processing manager deployed in a communication network, wherein the call is for a customer that subscribes to a network based call processing service. The method obtains one or more routing instructions for handling the call from an automatic call distribution system, wherein the automatic call distribution system is deployed external to the communication network. The method then forwards the one or more routing instructions to an application server that routes the call in accordance with the one or more routing instructions.
摘要翻译： 公开了一种用于提供基于网络的呼叫处理管理器的方法和装置。 例如，该方法由部署在通信网络中的呼叫处理管理器接收呼叫，其中呼叫是针对订阅基于网络的呼叫处理服务的客户。 该方法从自动呼叫分配系统获得用于处理呼叫的一个或多个路由指令，其中自动呼叫分配系统被部署在通信网络的外部。 该方法然后将一个或多个路由指令转发到根据一个或多个路由指令路由呼叫的应用服务器。
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