公开(公告)号：US20060203810A1

公开(公告)日：2006-09-14

申请号：US11430507

申请日：2006-05-09

申请人： Craig Owens ,  Thomas Obenhuber ,  Steven Herrick

发明人： Craig Owens ,  Thomas Obenhuber ,  Steven Herrick

IPC分类号： H04L12/66

CPC分类号： H04L12/6418 ,  H04L2012/563

摘要： A method for remotely communicating with a Broadband modem is provided. Once a communication error is detected on a Broadband modem, a Plain Old Telephone System (POTS) connection is established between the Broadband modem and a remote server. Communication then occurs with the remote server via the POTS connection using Dual-Tone Multi-Frequency (DTMF) tones. The communication preferably comprises transmitting information associated with the communication error to the remote server via the POTS connection using DTMF tones and receiving a diagnosis from the remote server via the POTS connection in DTMF tones. A system for remotely diagnosing a Broadband modem as well as a Broadband modem is also provided.