公开(公告)号：US20120089533A1

公开(公告)日：2012-04-12

申请号：US13326807

申请日：2011-12-15

Applicant: ROBERT KLINGENBERG ,  JOE RIZZO ,  SUMEET PRADEEP SHROFF

Inventor： ROBERT KLINGENBERG ,  JOE RIZZO ,  SUMEET PRADEEP SHROFF

IPC: G06Q50/28

CPC classification number: G06Q10/0835 ,  G06Q10/08 ,  G06Q10/083 ,  G06Q10/0832 ,  G06Q10/0833 ,  G06Q10/0838 ,  G06Q10/087 ,  G06Q20/203 ,  G06Q30/0633

Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. For example, a consignee may indicate a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.

Abstract translation: 公开了用于通过提供包裹递送服务的运营商提供个性化递送服务的系统和方法。 例如，如果收货人不在场接受包裹，则收货人可以指示要用于包裹的交付的交货偏好，例如指示包裹在交货时要留下的特定位置。 在一个实施例中，收货人可以由承运人通知包裹的预定交付，并且可以链接到运营商的网站以指示递送优选。 或者，交货偏好可以由收货人主动地访问该网站来指示。 在传送交付偏好之后，承运人的系统在适当的时间将交货偏好通知给便携式计算设备，该便携式计算设备通知交付人员收货人的交货偏好。 其他实施例允许发货人指示交货偏好。

公开(公告)号：US20120089531A1

公开(公告)日：2012-04-12

申请号：US13326887

申请日：2011-12-15

Applicant: ROBERT KLINGENBERG ,  JOE RIZZO ,  SUMEET PRADEEP SHROFF

Inventor： ROBERT KLINGENBERG ,  JOE RIZZO ,  SUMEET PRADEEP SHROFF

IPC: G06Q50/28

CPC classification number: G06Q10/0835 ,  G06Q10/08 ,  G06Q10/083 ,  G06Q10/0832 ,  G06Q10/0833 ,  G06Q10/0838 ,  G06Q10/087 ,  G06Q20/203 ,  G06Q30/0633

Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. For example, a consignee may indicate a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.

公开(公告)号：US20080004995A1

公开(公告)日：2008-01-03

申请号：US11460268

申请日：2006-07-27

Applicant: Robert Klingenberg ,  Joe Rizzo ,  Sumeet Pradeep Shroff

Inventor： Robert Klingenberg ,  Joe Rizzo ,  Sumeet Pradeep Shroff

IPC: G06Q10/00

CPC classification number: G06Q10/0835 ,  G06Q10/08 ,  G06Q10/083 ,  G06Q10/0832 ,  G06Q10/0833 ,  G06Q10/0838 ,  G06Q10/087 ,  G06Q20/203 ,  G06Q30/0633

Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. Typically, the consignee indicates a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.

Abstract translation: 公开了用于通过提供包裹递送服务的运营商提供个性化递送服务的系统和方法。 通常，收货人指示如果收货人不在场接受包裹，则运送优惠将用于包裹的交付，例如指示包裹在交货时要留下的特定位置。 在一个实施例中，收货人可以由承运人通知包裹的预定交付，并且可以链接到运营商的网站以指示递送优选。 或者，交货偏好可以由收货人主动地访问该网站来指示。 在传送交付偏好之后，承运人的系统在适当的时间将交货偏好通知给便携式计算设备，该便携式计算设备通知交付人员收货人的交货偏好。 其他实施例允许发货人指示交货偏好。

公开(公告)号：US20120089530A1

公开(公告)日：2012-04-12

申请号：US13326851

申请日：2011-12-15

Applicant: ROBERT KLINGENBERG ,  JOE RIZZO ,  SUMEET PRADEEP SHROFF

Inventor： ROBERT KLINGENBERG ,  JOE RIZZO ,  SUMEET PRADEEP SHROFF

IPC: G06Q50/28

CPC classification number: G06Q10/0835 ,  G06Q10/08 ,  G06Q10/083 ,  G06Q10/0832 ,  G06Q10/0833 ,  G06Q10/0838 ,  G06Q10/087 ,  G06Q20/203 ,  G06Q30/0633

Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. For example, a consignee may indicate a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.

公开(公告)号：US07657466B2

公开(公告)日：2010-02-02

申请号：US11425333

申请日：2006-06-20

Applicant: Robert Klingenberg ,  Joe Rizzo ,  Sumeet Pradeep Shroff

Inventor： Robert Klingenberg ,  Joe Rizzo ,  Sumeet Pradeep Shroff

IPC: G06Q30/00

CPC classification number: G06Q10/0835 ,  G06Q10/08 ,  G06Q10/083 ,  G06Q10/0834 ,  G06Q10/087 ,  G06Q20/203 ,  G06Q50/32

Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. Typically, the consignee indicates a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.

公开(公告)号：US20120095934A1

公开(公告)日：2012-04-19

申请号：US13326750

申请日：2011-12-15

Applicant: ROBERT KLINGENBERG ,  JOE RIZZO ,  SUMEET PRADEEP SHROFF

Inventor： ROBERT KLINGENBERG ,  JOE RIZZO ,  SUMEET PRADEEP SHROFF

IPC: G06Q50/28

CPC classification number: G06Q10/0835 ,  G06Q10/08 ,  G06Q10/083 ,  G06Q10/0832 ,  G06Q10/0833 ,  G06Q10/0838 ,  G06Q10/087 ,  G06Q20/203 ,  G06Q30/0633

Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. For example, a consignee may indicate a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.

公开(公告)号：US08108259B2

公开(公告)日：2012-01-31

申请号：US12616183

申请日：2009-11-11

Applicant: Robert Klingenberg ,  Joe Rizzo ,  Sumeet Pradeep Shroff

Inventor： Robert Klingenberg ,  Joe Rizzo ,  Sumeet Pradeep Shroff

IPC: G06G1/14

CPC classification number: G06Q10/0835 ,  G06Q10/08 ,  G06Q10/083 ,  G06Q10/0832 ,  G06Q10/0833 ,  G06Q10/0838 ,  G06Q10/087 ,  G06Q20/203 ,  G06Q30/0633

Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. Typically, the consignee indicates a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.

Abstract translation: 公开了用于通过提供包裹递送服务的运营商提供个性化递送服务的系统和方法。 通常，收货人指示如果收货人不在场接受包裹，则运送优惠将适用于包裹的交付，例如指示包裹在交货时要留下的特定位置。 在一个实施例中，收货人可以由承运人通知包裹的预定交付，并且可以链接到运营商的网站以指示递送优选。 或者，交货偏好可以由收货人主动地访问该网站来指示。 在传送交付偏好之后，承运人的系统在适当的时间将交货偏好通知给便携式计算设备，该便携式计算设备通知交付人员收货人的交货偏好。 其他实施例允许发货人指示交货偏好。

公开(公告)号：US07765131B2

公开(公告)日：2010-07-27

申请号：US11460268

申请日：2006-07-27

Applicant: Robert Klingenberg ,  Joe Rizzo ,  Sumeet Pradeep Shroff

Inventor： Robert Klingenberg ,  Joe Rizzo ,  Sumeet Pradeep Shroff

IPC: G06Q10/00

CPC classification number: G06Q10/0835 ,  G06Q10/08 ,  G06Q10/083 ,  G06Q10/0832 ,  G06Q10/0833 ,  G06Q10/0838 ,  G06Q10/087 ,  G06Q20/203 ,  G06Q30/0633

Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. Typically, the consignee indicates a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.

Abstract translation: 公开了用于通过提供包裹递送服务的运营商提供个性化递送服务的系统和方法。 通常，收货人指示如果收货人不在场接受包裹，则运送优惠将适用于包裹的交付，例如指示包裹在交货时要留下的特定位置。 在一个实施例中，收货人可以由承运人通知包裹的预定交付，并且可以链接到运营商的网站以指示递送优选。 或者，交货偏好可以由收货人主动地访问该网站来指示。 在传送交付偏好之后，承运人的系统在适当的时间将交货偏好通知给便携式计算设备，该便携式计算设备通知交付人员收货人的交货偏好。 其他实施例允许发货人指示交货偏好。

公开(公告)号：US10558939B2

公开(公告)日：2020-02-11

申请号：US13338858

申请日：2011-12-28

Applicant: Sumeet Pradeep Shroff ,  Jeremy Michael Melis ,  Peter Wilhelm Wonnemann ,  Torsten Helge Huebner

Inventor： Sumeet Pradeep Shroff ,  Jeremy Michael Melis ,  Peter Wilhelm Wonnemann ,  Torsten Helge Huebner

IPC: G06Q10/08

Abstract: An apparatus for facilitating product exchanges includes a processor and memory storing executable computer code causing the apparatus to at least perform operations including triggering an exchange procedure to return a product(s) to an entity responsive to receipt of an indicated selection of a return service option. The computer program code may further cause the apparatus to generate a return label(s) and identify a box(es) for inclusion of the product responsive to the receipt of the indicated selection and may generate a notification(s) notifying a user of a pickup time for the product and receive an indication that the product is packaged in the box(es), that information of the return label is captured and that the product is collected for delivery. The computer program code may further cause the apparatus to receive an indication that the product is delivered to entity. Corresponding methods and computer program products are also provided.

公开(公告)号：US20130173490A1

公开(公告)日：2013-07-04

申请号：US13338858

申请日：2011-12-28

Applicant: Sumeet Pradeep Shroff ,  Jeremy Michael Melis ,  Peter Wilhelm Wonnemann ,  Torsten Helge Huebner

Inventor： Sumeet Pradeep Shroff ,  Jeremy Michael Melis ,  Peter Wilhelm Wonnemann ,  Torsten Helge Huebner

IPC: G06Q10/08 ,  G06Q30/00

Abstract: An apparatus for facilitating product exchanges includes a processor and memory storing executable computer code causing the apparatus to at least perform operations including triggering an exchange procedure to return a product(s) to an entity responsive to receipt of an indicated selection of a return service option. The computer program code may further cause the apparatus to generate a return label(s) and identify a box(es) for inclusion of the product responsive to the receipt of the indicated selection and may generate a notification(s) notifying a user of a pickup time for the product and receive an indication that the product is packaged in the box(es), that information of the return label is captured and that the product is collected for delivery. The computer program code may further cause the apparatus to receive an indication that the product is delivered to entity. Corresponding methods and computer program products are also provided.

Abstract translation: 一种用于促进产品交换的装置包括处理器和存储器，其存储可执行计算机代码，使得该装置至少执行操作，包括触发交换过程以响应于接收到所指示的返回服务选项的选择将产品返回给实体 。 计算机程序代码还可以使得设备生成返回标签并且响应于接收到所指示的选择来识别用于包含产品的框，并且可以生成通知用户的通知 产品的取货时间并收到产品包装在箱子中的指示，捕获退货标签的信息并收集产品以进行交货。 计算机程序代码还可以使得设备接收产品被递送到实体的指示。 还提供了相应的方法和计算机程序产品。