Customer service transaction handling based on transaction history
    1.
    发明授权
    Customer service transaction handling based on transaction history 有权
    基于交易历史的客户服务交易处理

    公开(公告)号:US07146002B1

    公开(公告)日:2006-12-05

    申请号:US10881571

    申请日:2004-06-30

    IPC分类号: H04M3/00

    CPC分类号: H04M3/5232 H04M2203/551

    摘要: A method of routing a plurality of calls received by a call routing system, including grouping each of the plurality of received calls based on a plurality of customer classifications each associated with one of a plurality of customers each corresponding to one of the plurality of received calls. Each of the plurality of received calls are ranked based on a plurality of transaction histories each associated with one of the plurality of customers. Each of the plurality of received calls are routed based on the grouping and the ranking.

    摘要翻译: 一种路由由呼叫路由系统接收的多个呼叫的方法,包括基于多个客户分类来分组多个接收到的呼叫中的每一个,每个客户分类与多个客户中的一个相关联,每个客户对应于多个接收呼叫之一 。 基于与多个客户中的一个相关联的多个交易历史对多个接收到的呼叫中的每一个进行排名。 基于分组和排序来路由多个接收到的呼叫中的每一个。

    Customer menu
    2.
    发明授权
    Customer menu 有权
    客户菜单

    公开(公告)号:US07792258B1

    公开(公告)日:2010-09-07

    申请号:US11085885

    申请日:2005-03-22

    摘要: Methods of processing a call initiated by a caller and received by a call processing system wherein, in at least one embodiment, information specific to the caller's identity is obtained, at least one message is selected automatically and based on the obtained information, and the at least one message is automatically presented to the caller, among other aspects. The obtained information upon which the at least one message is automatically selected may also be automatically obtained. Such automatically obtained information may also be obtained based on or employ previously obtained information, including previously obtained information that was also automatically obtained.

    摘要翻译: 处理由呼叫者发起并由呼叫处理系统接收的呼叫的方法,其中在至少一个实施例中获得特定于呼叫者身份的信息,至少一个消息被自动选择并且基于获得的信息,并且在 除了其他方面之外,至少一个消息被自动呈现给呼叫者。 所获得的信息自动选择至少一个消息也可以被自动获得。 还可以基于或使用先前获得的信息来获得这种自动获得的信息,包括先前获得的也被自动获得的信息。

    Tape device
    3.
    发明申请
    Tape device 审中-公开
    磁带设备

    公开(公告)号:US20050202195A1

    公开(公告)日:2005-09-15

    申请号:US10799832

    申请日:2004-03-13

    申请人: Susan Lawrence

    发明人: Susan Lawrence

    IPC分类号: B32B9/00

    摘要: A tape device is disclosed for assisting in a picture hanging, picture matting, sewing, craft, home improvement and stenciling project. The device includes a roll of tape having a first and a second end, a first and a second edge and a first and a second surface. A coating of releasable adhesive is disposed on at least one of the surfaces of the tape for permitting a releasable attachment of the tape to the project. Measuring indicia are printed along the tape between the first and the second ends thereof, the indicia permitting a user to determine a distance between locations spaced relative to each other along the tape. The indicia are printed on at least a surface of the tape which is disposed opposite to the at least one surface having the coating thereon. The arrangement is such that in use of the tape, the tape is applied to the project so that the tape temporarily adheres to the project so that the measuring indicia permits the correct positioning of the locations on the project.

    摘要翻译: 公开了一种胶带装置,用于协助图画挂图,消光,缝制,工艺,家装和模具工程。 该装置包括具有第一和第二端,第一和第二边缘以及第一和第二表面的一卷带。 可剥离粘合剂的涂层设置在带的至少一个表面上,以允许将带可释放地附接到工件。 测量标记沿着带在其第一和第二端之间印刷,标记允许用户确定沿着带彼此间隔的位置之间的距离。 标记被印刷在带的至少一个表面上,该表面与其上具有涂层的至少一个表面相对设置。 这种布置使得在使用胶带时,将带应用于工程,使得胶带临时粘附到工程,使得测量标记允许在工程上的位置的正确定位。

    Tobacco-Containing Wrapper Having A White Brilliant Appearance

    公开(公告)号:US20210386112A1

    公开(公告)日:2021-12-16

    申请号:US17282771

    申请日:2019-10-04

    IPC分类号: A24D1/02 D21H21/28 D21H21/52

    摘要: A wrapping material is disclosed that contains from about 10% to about 60% of a tobacco material. The tobacco material has a relatively large particle size. For instance, the tobacco material may have a particle size distribution such that greater than 80% of the tobacco particles and fibers have a greatest dimension of greater than about 0.025 inches. The tobacco material is combined with bleached pulp fibers and a filler and formed into a web using a papermaking process. The wrapping material has a distinct natural appearance and a less papery taste in relation to conventional cigarette papers. The wrapping material has a brighter, whiter look than conventional reconstituted tobacco wrappers and produces a smoother smoke with better ash appearance.