公开(公告)号：US11907896B2

公开(公告)日：2024-02-20

申请号：US17135558

申请日：2020-12-28

Applicant: United Parcel Service of America, Inc.

Inventor： Robert J. Gillen ,  Douglas S. Takeuchi ,  Deborah H. Carpenter ,  David Kaga

IPC: G06Q10/0837 ,  G06Q10/083

CPC classification number: G06Q10/0837 ,  G06Q10/083

Abstract: An apparatus is provided for facilitating label-less returns. The apparatus may include a memory and a processor(s) configured to receive a shipment identifier of an item(s) responsive to a device scanning a label or marking(s) on the item(s) delivered to a customer for a shipper. The processor is also configured to generate a return authorization number (RAN) or indicator for the item(s) and link the RAN/indicator to the identifier responsive to verifying that the customer is registered and that the item(s) qualifies for return. The processor is further configured to cause return delivery of the item(s) to the shipper using the label or the marking(s) on the item(s) responsive to verifying the RAN/indicator is linked to the identifier. Corresponding computer program products and methods are also provided.

公开(公告)号：US20150088781A1

公开(公告)日：2015-03-26

申请号：US14490205

申请日：2014-09-18

Applicant: United Parcel Service of America, Inc.

Inventor： Robert J. Gillen ,  Douglas S. Takeuchi ,  Deborah H. Carpenter ,  David Kaga

IPC: G06Q10/08

CPC classification number: G06Q10/0837

Abstract: An apparatus is provided for facilitating label-less returns. The apparatus may include a memory and a processor(s) configured to receive a shipment identifier of an item(s) responsive to a device scanning a label or marking(s) on the item(s) delivered to a customer for a shipper. The processor is also configured to determine whether the customer is registered in a returns program and whether the item(s) qualifies for return based on analyzing the identifier. The processor is also configured to generate a return authorization number (RAN) or indicator for the item(s) and link the RAN/indicator to the identifier responsive to verifying that the customer is registered and that the item(s) qualifies for return. The processor is further configured to cause return delivery of the item(s) to the shipper using the label or the marking(s) on the item(s) responsive to verifying the RAN/indicator is linked to the identifier. Corresponding computer program products and methods are also provided.

Abstract translation: 提供了一种便于无标签返回的装置。 该装置可以包括存储器和处理器，其被配置为响应于设备扫描发送给托运人的客户的物品上的标签或标记来接收物品的装运标识符。 处理器还被配置为基于分析标识符来确定客户是否被注册在退货程序中以及该物品是否符合退货条件。 处理器还被配置为生成用于该项目的返回授权号（RAN）或指示符，并且响应于验证客户是否被注册并且该项目符合资格返回，将RAN /指示符链接到标识符。 处理器还被配置为响应于验证RAN /指示符被链接到标识符，使用标签或项目上的标记来使货物返回发货给托运人。 还提供了相应的计算机程序产品和方法。

公开(公告)号：US20210150472A1

公开(公告)日：2021-05-20

申请号：US17135558

申请日：2020-12-28

Applicant: .United Parcel Service of America, Inc.

Inventor： Robert J. Gillen ,  Douglas S. Takeuchi ,  Deborah H. Carpenter ,  David Kaga

IPC: G06Q10/08

Abstract: An apparatus is provided for facilitating label-less returns. The apparatus may include a memory and a processor(s) configured to receive a shipment identifier of an item(s) responsive to a device scanning a label or marking(s) on the item(s) delivered to a customer for a shipper. The processor is also configured to generate a return authorization number (RAN) or indicator for the item(s) and link the RAN/indicator to the identifier responsive to verifying that the customer is registered and that the item(s) qualifies for return. The processor is further configured to cause return delivery of the item(s) to the shipper using the label or the marking(s) on the item(s) responsive to verifying the RAN/indicator is linked to the identifier. Corresponding computer program products and methods are also provided.