公开(公告)号：US20240386315A1

公开(公告)日：2024-11-21

申请号：US18318524

申请日：2023-05-16

Applicant: ADOBE INC.

Inventor： Thomas BOUCHER ,  Tanay ANAND ,  Stephane LECERCLE ,  Saurabh GARG ,  Pranjal PRASOON ,  Nikaash PURI ,  Mukul LAMBA ,  Milan AGGARWAL ,  Jayakumar SUBRAMANIAN ,  Francoise CORVAISIER ,  David MENDEZ ACUNA ,  Camel AISSANI ,  Balaji KRISHNAMURTHY

IPC: G06N20/00 ,  G06N5/022

Abstract: Methods and systems are provided for a transformer model for journey simulation and prediction. In embodiments described herein, training data is obtained from stored journeys. The training data for each journey indicates customer interactions with each event in the sequence of events of the journey. A machine learning model is trained using the training data to simulate customer interaction with an input journey. The trained machine learning model then generates a simulation of customer interaction with an input journey and the results of the simulation are displayed.