公开(公告)号：US20240386315A1

公开(公告)日：2024-11-21

申请号：US18318524

申请日：2023-05-16

Applicant: ADOBE INC.

Inventor： Thomas BOUCHER ,  Tanay ANAND ,  Stephane LECERCLE ,  Saurabh GARG ,  Pranjal PRASOON ,  Nikaash PURI ,  Mukul LAMBA ,  Milan AGGARWAL ,  Jayakumar SUBRAMANIAN ,  Francoise CORVAISIER ,  David MENDEZ ACUNA ,  Camel AISSANI ,  Balaji KRISHNAMURTHY

IPC: G06N20/00 ,  G06N5/022

Abstract: Methods and systems are provided for a transformer model for journey simulation and prediction. In embodiments described herein, training data is obtained from stored journeys. The training data for each journey indicates customer interactions with each event in the sequence of events of the journey. A machine learning model is trained using the training data to simulate customer interaction with an input journey. The trained machine learning model then generates a simulation of customer interaction with an input journey and the results of the simulation are displayed.

公开(公告)号：US20210406935A1

公开(公告)日：2021-12-30

申请号：US16910357

申请日：2020-06-24

Applicant: ADOBE INC.

Inventor： Pankhri SINGHAI ,  Piyush GUPTA ,  Balaji KRISHNAMURTHY ,  Jayakumar SUBRAMANIAN ,  Nikaash PURI

IPC: G06Q30/02 ,  G06Q10/06 ,  G06N20/00

Abstract: Methods and systems are provided for generating and providing insights associated with a journey. In embodiments described herein, journey data associated with a journey is obtained. A journey can include journey paths indicating workflows through which audience members can traverse. The journey data can include audience member attributes (e.g., demographics) and labels indicating journey paths traversed by audience members. A set of audience segments are determined that describe a set of audience members traversing a particular journey path. The set of audience segments can be determined using the journey data to train a segmentation model and, thereafter, analyzing the segmentation model to identify patterns that indicate audience segments associated with the particular journey path. An indication of the set of audience segments that describe the set of audience members traversing the particular journey path can be provided for display.

公开(公告)号：US20230143777A1

公开(公告)日：2023-05-11

申请号：US17454445

申请日：2021-11-10

Applicant: ADOBE INC.

Inventor： Pinkesh BADJATIYA ,  Tanay ANAND ,  Simra SHAHID ,  Nikaash PURI ,  Milan AGGARWAL ,  S Sejal NAIDU ,  Sharat Chandra RACHA

IPC: G06F16/9536 ,  G06F16/9538 ,  G06F40/20

CPC classification number: G06F16/9536 ,  G06F16/9538 ,  G06F40/20

Abstract: A method of finding online relevant conversing posts, comprises receiving, by a web server serving an online forum, a query post from an inquirer using the online forum, computing a contextual similarity score between each conversing post of a set of conversing posts with a query post, wherein the contextual similarity score is computed between the body of each of conversing posts and of the query post, wherein N1 conversing posts with a highest contextual similarity score are selected; computing a fine grained similarity score between the subject of the query post and of each of the N1 conversing posts, wherein N2 conversing posts with a highest fine grained similarity score are selected; and boosting the fine grained similarity score of the N2 conversing posts based on relevance metrics, wherein N3 highest ranked conversing posts are selected as a list of conversing posts most relevant to the query post.