摘要:
A call relay system includes: an outgoing call terminal; an incoming call terminal; and a call relay device which relays a call from the outgoing call terminal to the incoming call terminal. The call relay device includes: a relay section which relays the call from the outgoing call terminal to the incoming call terminal, correlates a telephone number of the outgoing call terminal indicated by the call with a telephone number of the incoming call terminal indicated by the call and registers call history information including the telephone numbers of the outgoing call terminal and the incoming call terminal in a call history storage section; a receiving side report acquisition section which acquires, from the incoming call terminal, a receiving side report indicating an evaluation attribute regarding the call; and a call attribute setting section which acquires, from the call history storage section, the call history information regarding the call indicated by the acquired receiving side report, correlates the evaluation attribute indicated by the receiving side report with the telephone numbers of the outgoing call terminal and the incoming call terminal included in the acquired call history information regarding the acquired call and registers the correlated information in the call attribute storage section.
摘要:
A network communication management system of the present invention comprises a maintenance server connected to a network and a terminal connected to the network via a gateway. The terminal transmits terminal information indicating an operating state of the terminal to the maintenance server via said gateway. When the maintenance server receives the terminal information via the gateway, the maintenance server transmits specific information for causing the terminal to perform specific processing based on the terminal information to the terminal via the gateway.