公开(公告)号：US10165116B2

公开(公告)日：2018-12-25

申请号：US14715176

申请日：2015-05-18

Applicant: AVAYA INC.

Inventor： Paul Roller Michaelis ,  Charles C. Wrobel

IPC: H04M3/436 ,  H04M3/42 ,  H04M3/51

Abstract: Say John on a PSTN needs to contact Chuck. Chuck's telephone is a SIP, H.323, DCP, or analog endpoint, connected to the PSTN via an enterprise network and gateway. John already knows Chuck's number. Before dialing Chuck's phone number, John navigates to a URL that includes something unique to Chuck in its name, such as www.xyzco.com/303-555-212 or www.xyzco.com/chuck. The webpage of the URL contains two fields: number you will be calling from and subject. John enters his number and then enters the subject “Sale going through!” John then dials Chuck's number. The enterprise network receives the call and the associated Caller-ID via its PSTN gateway, maps the inbound Caller-ID to the information provided by John, routes the call to Chuck's phone, and causes the display on Chuck's phone to show John's Caller-ID and the subject of the call. Chuck thinks the subject may be important and therefore decides to answer.

公开(公告)号：US20150249744A1

公开(公告)日：2015-09-03

申请号：US14715176

申请日：2015-05-18

Applicant: AVAYA INC.

Inventor： Paul Roller Michaelis ,  Charles C. Wrobel

IPC: H04M3/436 ,  H04M3/42

CPC classification number: H04M3/4365 ,  H04M3/42042 ,  H04M3/42059 ,  H04M3/5191 ,  H04M2203/2038

Abstract: Say John on a PSTN needs to contact Chuck. Chuck's telephone is a SIP, H.323, DCP, or analog endpoint, connected to the PSTN via an enterprise network and gateway. John already knows Chuck's number. Before dialing Chuck's phone number, John navigates to a URL that includes something unique to Chuck in its name, such as www.xyzco.com/303-555-212 or www.xyzco.com/chuck. The webpage of the URL contains two fields: number you will be calling from and subject. John enters his number and then enters the subject “Sale going through!” John then dials Chuck's number. The enterprise network receives the call and the associated Caller-ID via its PSTN gateway, maps the inbound Caller-ID to the information provided by John, routes the call to Chuck's phone, and causes the display on Chuck's phone to show John's Caller-ID and the subject of the call. Chuck thinks the subject may be important and therefore decides to answer.

Abstract translation: 说约翰在PSTN上需要联系Chuck。 Chuck的电话是通过企业网络和网关连接到PSTN的SIP，H.323，DCP或模拟端点。 约翰已经知道了查克的号码。 在拨打Chuck的电话号码之前，John浏览了一个URL，其中包含了名称为Chuck的独特内容，例如www.xyzco.com/303-555-212或www.xyzco.com/chuck。 网址的网页包含两个字段：您将被呼叫的号码和主题。 约翰输入他的号码，然后进入主题“销售通过！”约翰然后拨打查克的号码。 企业网络通过PSTN网关接收呼叫和相关联的呼叫者ID，将来电号码映射到John提供的信息，将呼叫路由到Chuck的手机，并使Chuck的手机上的显示显示John的Caller-ID 和呼叫的主题。 查克认为这个问题可能很重要，因此决定回答。