Blockchain-based device enrollment service

    公开(公告)号:US11381558B2

    公开(公告)日:2022-07-05

    申请号:US16656738

    申请日:2019-10-18

    Applicant: Avaya Inc.

    Abstract: Providing a blockchain device enrollment service includes creating an enrollment smart contract that controls access to a service by the device; creating a pools smart contract associated with managing a plurality of different endpoints, wherein the pools smart contract is registered with the enrollment smart contract; registering and configuring a manufacturer smart contract with the enrollment smart contract; and registering and configuring a service provider smart contract with the enrollment smart contract.

    Systems and methods for detecting device location and usage

    公开(公告)号:US11115217B2

    公开(公告)日:2021-09-07

    申请号:US16198221

    申请日:2018-11-21

    Applicant: Avaya Inc.

    Abstract: Systems and methods for detecting misuse of devices comprising: receiving, from a device, a message comprising a first hash of device data that is indicative of a current device location and usage; generating a second hash of stored data, the stored data being based on an expected location and usage associated with the device; comparing the first and second hashes; and when the first and second hashes do not match, generating an alert.

    Method and system for warning users of offensive behavior

    公开(公告)号:US10783766B2

    公开(公告)日:2020-09-22

    申请号:US16113763

    申请日:2018-08-27

    Applicant: Avaya Inc.

    Abstract: The methods and systems of the present disclosure can set at least one threshold for properties of at least one sound, where the at least one threshold comprises a first threshold, and where the at least one sound comprises a first sound received at a first device; monitor changes in properties of the first sound over time at the first device; detect a first violation of the first threshold for the first sound; and provide a first notification based on the detection of the first violation.

    SYSTEMS AND METHODS FOR DETECTING DEVICE LOCATION AND USAGE

    公开(公告)号:US20210359859A1

    公开(公告)日:2021-11-18

    申请号:US17444093

    申请日:2021-07-30

    Applicant: Avaya Inc.

    Abstract: Systems and methods for detecting misuse of devices comprising: receiving, from a device, a message comprising a first hash of device data that is indicative of a current device location and usage; generating a second hash of stored data, the stored data being based on an expected location and usage associated with the device; comparing the first and second hashes; and when the first and second hashes do not match, generating an alert.

    BLOCKCHAIN-BASED DEVICE ENROLLMENT SERVICE

    公开(公告)号:US20210119994A1

    公开(公告)日:2021-04-22

    申请号:US16656738

    申请日:2019-10-18

    Applicant: Avaya Inc.

    Abstract: Providing a blockchain device enrollment service includes creating an enrollment smart contract that controls access to a service by the device; creating a pools smart contract associated with managing a plurality of different endpoints, wherein the pools smart contract is registered with the enrollment smart contract; registering and configuring a manufacturer smart contract with the enrollment smart contract; and registering and configuring a service provider smart contract with the enrollment smart contract.

    SYSTEMS AND METHODS FOR DETECTING DEVICE LOCATION AND USAGE

    公开(公告)号:US20200162262A1

    公开(公告)日:2020-05-21

    申请号:US16198221

    申请日:2018-11-21

    Applicant: Avaya Inc.

    Abstract: Systems and methods for detecting misuse of devices comprising: receiving, from a device, a message comprising a first hash of device data that is indicative of a current device location and usage; generating a second hash of stored data, the stored data being based on an expected location and usage associated with the device; comparing the first and second hashes; and when the first and second hashes do not match, generating an alert.

    EARLY MEDIA HANDLING
    7.
    发明申请
    EARLY MEDIA HANDLING 审中-公开
    早期媒体处理

    公开(公告)号:US20160308915A1

    公开(公告)日:2016-10-20

    申请号:US14691253

    申请日:2015-04-20

    Applicant: Avaya Inc.

    CPC classification number: H04L65/1006 H04L65/1069 H04L65/1096

    Abstract: A communication device sends a Session Initiation Protocol (SIP) INVITE message to establish a call. In response, the call is forked. For example, in parallel forking, the SIP INVITE may be sent to two different communication devices. The forking causes each communication device to send at least one provisional response message. In this case, first and second SIP provisional response messages are received that include Session Description Protocol (SDP) information for a media stream. A first media stream associated with one of the first or second SIP provisional response messages is received and played. A second media stream associated with the other one of the first or second SIP provisional response messages is received within a first time period. In response to receiving the second media stream within the first time period, the first media stream is discarded and the second media stream is played.

    Abstract translation: 通信设备发送会话发起协议(SIP)INVITE消息以建立呼叫。 作为回应,呼叫被分叉。 例如,在并行分支中,SIP INVITE可以被发送到两个不同的通信设备。 分叉使每个通信设备发送至少一个临时响应消息。 在这种情况下,接收包括媒体流的会话描述协议(SDP)信息的第一和第二SIP临时响应消息。 与第一或第二SIP临时响应消息之一相关联的第一媒体流被接收和播放。 与第一或第二SIP临时响应消息中的另一个相关联的第二媒体流在第一时间段内被接收。 响应于在第一时间段内接收到第二媒体流,丢弃第一媒体流并播放第二媒体流。

    SYSTEM AND METHOD FOR NON-NUMERIC AUTHENTICATION USING A LEGACY TELEPHONE

    公开(公告)号:US20190199704A1

    公开(公告)日:2019-06-27

    申请号:US15854555

    申请日:2017-12-26

    Applicant: Avaya Inc.

    CPC classification number: H04L63/083 H04L63/0815 H04L63/0861 H04M3/382

    Abstract: A request to authenticate a user is received at an authentication system. The request to authenticate the user requires one or more non-numeric metrics to authenticate the user. For example, the one or more non-numeric metrics may include a user name, a password, and a fingerprint scan. The request to authenticate the user that requires the one or more non-numeric metrics is validated. In response to validating the request to authenticate the user that requires the one or more non-numeric metrics, a first numeric code is generated (e.g., a password). The first numeric code is used to grant access to a telephone that requires authentication via a numeric keypad. The first numeric code is sent and displayed to the user. The user can then access the telephone by providing the numeric code at the telephone.

    DEVICE ENROLLMENT SERVICE SYSTEM AND METHOD
    9.
    发明申请

    公开(公告)号:US20180288035A1

    公开(公告)日:2018-10-04

    申请号:US15868783

    申请日:2018-01-11

    Applicant: AVAYA INC.

    Abstract: Endpoints, such as Session Initial Protocol enabled telephones, are capable of being public network (e.g., Internet) devices and, as such, require security measures to protect the endpoints and components on a private network they may be attached to, such as a call center. By providing a self-signed certificate into an endpoint with hardcoded certificate authorities (CAs) that enable the phone to call a trusted location, namely a Device Enrollment Service (DES) having a verifiable record of the endpoint that, on endpoint startup, authentication actions may be performed and, is successful, the endpoint is permitted to “point to” other services that may allow the endpoint to be redirected or otherwise use a particular private network, such as that of a customer.

    Pushing graphical user interface widgets for communication devices

    公开(公告)号:US10075494B2

    公开(公告)日:2018-09-11

    申请号:US14707873

    申请日:2015-05-08

    Applicant: Avaya Inc.

    Abstract: A first Session Initiation Protocol (SIP) REFER message is sent by an application server to a User Agent (UA). A UA is typically in a communication device, such as a telephone or personal computer. The first SIP REFER message requests the UA to provide a unique Uniform Resource Identifier (URI) for an instance of a networked application. For example, a networked application may be a call recording application. In response to sending the first SIP REFER message, a SIP NOTIFY message with the URI for the instance of the networked application is received by the application server. The application server sends a second SIP REFER message to the UA using the URI. The second SIP REFER message includes information for managing a widget. A widget is object, such as a button or sound. The widget is then displayed or played on a communication device according to a set of rules.

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