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公开(公告)号:US20250086563A1
公开(公告)日:2025-03-13
申请号:US18463002
申请日:2023-09-07
Applicant: Accenture Global Solutions Limited
Inventor: Kuntal Dey , Kapil Singi , Kanchanjot Kaur Phokela , Swapnajeet Choudhury , Ritu Pramod Dalmia , Vibhu Saujanya Sharma , Vikrant Kaulgud , Teresa Sheausan Tung , Alok Tyagi , Lan Guan , Sundharraman Karthik Narain , Gopali Raval Contractor , Jagan Mohan , Margaret Cooney Ding , Srinivasan Saravanamuthu , Rajendra Prasad Tanniru , Niel Eyde , Pragya Sharma
IPC: G06Q10/067 , G06F16/33
Abstract: Aspects of the present disclosure provide systems, methods, and computer-readable storage media that support intelligent re-use of knowledge (e.g., across an organization) using a natural text-based querying framework. A knowledge representation of prior work performed for the organization may be generated based on organizational knowledge (e.g., historical work record data that identifies a plurality of work items across an organization). The knowledge representation may include individual work-record entities for each respective work item and individual knowledge graphs corresponding to the individual work-record entities. For each individual knowledge graph, operations may be performed to identity and store project name, subgraph, sentence embedding, and word embedding information. Responsive to receiving an augmented user query, query-record mapping operations may be performed based at least in part on a comparison of information associated with the augmented user query to the project name, sentence embedding, word embedding, subgraph information, or a combination thereof.