Analytics of historical conversations in relation to present communication
    2.
    发明授权
    Analytics of historical conversations in relation to present communication 失效
    分析与现在沟通相关的历史对话

    公开(公告)号:US08402043B2

    公开(公告)日:2013-03-19

    申请号:US13552710

    申请日:2012-07-19

    IPC分类号: G06F15/16 G06F17/30

    CPC分类号: G06Q10/107

    摘要: A method of analyzing historical communications. During a first communication session between a first user and at least a second user, at least a first communication exchanged between the first user and the second user can be detected and stored. A second communication exchanged in a second communication can be compared with the first communication to determine a degree of similarity between the first communication and the second communication. In one aspect, when the degree of similarity is at least a threshold value, an indication can be provided to at least one user participating in the second communication session that the first communication potentially is relevant to the second communication session and that the first communication is available to be reviewed. In another aspect, a report pertaining to hierarchical relationships between users and the context of the communications can be generated based on the first and second communications.

    摘要翻译: 一种分析历史传播的方法。 在第一用户和至少第二用户之间的第一通信会话期间,可以检测和存储在第一用户和第二用户之间交换的至少第一通信。 可以将在第二通信中交换的第二通信与第一通信进行比较,以确定第一通信和第二通信之间的相似度。 一方面,当相似度至少为阈值时,可以向参与第二通信会话的至少一个用户提供第一通信可能与第二通信会话相关的指示,并且第一通信是 可供审查。 在另一方面,可以基于第一和第二通信来生成关于用户之间的层次关系和通信的上下文的报告。

    Analytics of historical conversations in relation to present communication
    3.
    发明申请
    Analytics of historical conversations in relation to present communication 有权
    分析与现在沟通相关的历史对话

    公开(公告)号:US20120011140A1

    公开(公告)日:2012-01-12

    申请号:US12831452

    申请日:2010-07-07

    IPC分类号: G06F15/173 G06F17/30 G06F3/01

    CPC分类号: G06Q10/107

    摘要: A method of analyzing historical communications. During a first communication session between a first user and at least a second user, at least a first communication exchanged between the first user and the second user can be detected and stored. A second communication exchanged in a second communication can be compared with the first communication to determine a degree of similarity between the first communication and the second communication. In one aspect, when the degree of similarity is at least a threshold value, an indication can be provided to at least one user participating in the second communication session that the first communication potentially is relevant to the second communication session and that the first communication is available to be reviewed. In another aspect, a report pertaining to hierarchical relationships between users and the context of the communications can be generated based on the first and second communications.

    摘要翻译: 一种分析历史传播的方法。 在第一用户和至少第二用户之间的第一通信会话期间,可以检测和存储在第一用户和第二用户之间交换的至少第一通信。 可以将在第二通信中交换的第二通信与第一通信进行比较,以确定第一通信和第二通信之间的相似度。 一方面,当相似度至少为阈值时,可以向参与第二通信会话的至少一个用户提供第一通信可能与第二通信会话相关的指示,并且第一通信是 可供审查。 在另一方面,可以基于第一和第二通信来生成关于用户之间的层次关系和通信的上下文的报告。

    System and method for suggesting recipients in electronic messages
    4.
    发明授权
    System and method for suggesting recipients in electronic messages 失效
    在电子信息中建议接收者的系统和方法

    公开(公告)号:US08306809B2

    公开(公告)日:2012-11-06

    申请号:US12175328

    申请日:2008-07-17

    IPC分类号: G06F17/27 G06F15/16

    CPC分类号: G06F17/2785 G06Q10/107

    摘要: A system and method for dynamically recognizing a potential recipient of an electronic message. The method includes receiving content input for an electronic communication. The electronic communication includes at least one field of a plurality of fields, including a subject line, a message body, and a recipient address field. The at least one field of the electronic communication is populated with the content input. The method also includes parsing the content input of the at least one field of the electronic communication. The method also includes semantically analyzing the parsed content input of the at least one field of the electronic communication to identify a content qualifier of a recipient rule. The method also includes suggesting a potential recipient of the electronic communication based on the content qualifier of the recipient rule associated with the content input of the at least one of field of the electronic communication.

    摘要翻译: 一种用于动态识别电子消息的潜在接收者的系统和方法。 该方法包括接收用于电子通信的内容输入。 电子通信包括多个字段的至少一个字段,包括主题行,消息正文和接收者地址字段。 电子通信的至少一个字段填充有内容输入。 该方法还包括解析电子通信的至少一个字段的内容输入。 该方法还包括语义地分析电子通信的至少一个字段的被解析的内容输入,以识别接收者规则的内容限定符。 该方法还包括基于与电子通信的至少一个领域的内容输入相关联的接收者规则的内容限定符来建议电子通信的潜在接收者。

    System and method for suggesting recipients in electronic messages
    5.
    发明申请
    System and method for suggesting recipients in electronic messages 失效
    在电子信息中建议接收者的系统和方法

    公开(公告)号:US20100017194A1

    公开(公告)日:2010-01-21

    申请号:US12175328

    申请日:2008-07-17

    IPC分类号: G06F17/27

    CPC分类号: G06F17/2785 G06Q10/107

    摘要: A system and method for dynamically recognizing a potential recipient of an electronic message. The method includes receiving content input for an electronic communication. The electronic communication includes at least one field of a plurality of fields, including a subject line, a message body, and a recipient address field. The at least one field of the electronic communication is populated with the content input. The method also includes parsing the content input of the at least one field of the electronic communication. The method also includes semantically analyzing the parsed content input of the at least one field of the electronic communication to identify a content qualifier of a recipient rule. The method also includes suggesting a potential recipient of the electronic communication based on the content qualifier of the recipient rule associated with the content input of the at least one of field of the electronic communication.

    摘要翻译: 一种用于动态识别电子消息的潜在接收者的系统和方法。 该方法包括接收用于电子通信的内容输入。 电子通信包括多个字段的至少一个字段,包括主题行,消息正文和接收者地址字段。 电子通信的至少一个字段填充有内容输入。 该方法还包括解析电子通信的至少一个字段的内容输入。 该方法还包括语义地分析电子通信的至少一个字段的解析内容输入,以识别接收者规则的内容限定符。 该方法还包括基于与电子通信的至少一个领域的内容输入相关联的接收者规则的内容限定符来建议电子通信的潜在接收者。