公开(公告)号：US08402041B2

公开(公告)日：2013-03-19

申请号：US12831452

申请日：2010-07-07

申请人： Al Chakra ,  Gary Denner ,  Mette Hammer ,  George Kyriacou ,  Garret Michael O'Keefe ,  Patrick Joseph O'Sullivan

发明人： Al Chakra ,  Gary Denner ,  Mette Hammer ,  George Kyriacou ,  Garret Michael O'Keefe ,  Patrick Joseph O'Sullivan

IPC分类号： G06F15/16 ,  G06F17/30

CPC分类号： G06Q10/107

摘要： A method of analyzing historical communications. During a first communication session between a first user and at least a second user, at least a first communication exchanged between the first user and the second user can be detected and stored. A second communication exchanged in a second communication can be compared with the first communication to determine a degree of similarity between the first communication and the second communication. In one aspect, when the degree of similarity is at least a threshold value, an indication can be provided to at least one user participating in the second communication session that the first communication potentially is relevant to the second communication session and that the first communication is available to be reviewed. In another aspect, a report pertaining to hierarchical relationships between users and the context of the communications can be generated based on the first and second communications.

公开(公告)号：US08402043B2

公开(公告)日：2013-03-19

申请号：US13552710

申请日：2012-07-19

申请人： Al Chakra ,  Gary Denner ,  Mette Hammer ,  George Kyriacou ,  Garret M. O'Keeffe ,  Patrick J. O'Sullivan

发明人： Al Chakra ,  Gary Denner ,  Mette Hammer ,  George Kyriacou ,  Garret M. O'Keeffe ,  Patrick J. O'Sullivan

IPC分类号： G06F15/16 ,  G06F17/30

CPC分类号： G06Q10/107

摘要： A method of analyzing historical communications. During a first communication session between a first user and at least a second user, at least a first communication exchanged between the first user and the second user can be detected and stored. A second communication exchanged in a second communication can be compared with the first communication to determine a degree of similarity between the first communication and the second communication. In one aspect, when the degree of similarity is at least a threshold value, an indication can be provided to at least one user participating in the second communication session that the first communication potentially is relevant to the second communication session and that the first communication is available to be reviewed. In another aspect, a report pertaining to hierarchical relationships between users and the context of the communications can be generated based on the first and second communications.

摘要翻译： 一种分析历史传播的方法。 在第一用户和至少第二用户之间的第一通信会话期间，可以检测和存储在第一用户和第二用户之间交换的至少第一通信。 可以将在第二通信中交换的第二通信与第一通信进行比较，以确定第一通信和第二通信之间的相似度。 一方面，当相似度至少为阈值时，可以向参与第二通信会话的至少一个用户提供第一通信可能与第二通信会话相关的指示，并且第一通信是 可供审查。 在另一方面，可以基于第一和第二通信来生成关于用户之间的层次关系和通信的上下文的报告。

公开(公告)号：US20120011140A1

公开(公告)日：2012-01-12

申请号：US12831452

申请日：2010-07-07

申请人： Al Chakra ,  Gary Denner ,  Mette Hammer ,  George Kyriacou ,  Garret O'Keeffe ,  Patrick J. O'Sullivan

发明人： Al Chakra ,  Gary Denner ,  Mette Hammer ,  George Kyriacou ,  Garret O'Keeffe ,  Patrick J. O'Sullivan

IPC分类号： G06F15/173 ,  G06F17/30 ,  G06F3/01

CPC分类号： G06Q10/107

摘要： A method of analyzing historical communications. During a first communication session between a first user and at least a second user, at least a first communication exchanged between the first user and the second user can be detected and stored. A second communication exchanged in a second communication can be compared with the first communication to determine a degree of similarity between the first communication and the second communication. In one aspect, when the degree of similarity is at least a threshold value, an indication can be provided to at least one user participating in the second communication session that the first communication potentially is relevant to the second communication session and that the first communication is available to be reviewed. In another aspect, a report pertaining to hierarchical relationships between users and the context of the communications can be generated based on the first and second communications.

摘要翻译： 一种分析历史传播的方法。 在第一用户和至少第二用户之间的第一通信会话期间，可以检测和存储在第一用户和第二用户之间交换的至少第一通信。 可以将在第二通信中交换的第二通信与第一通信进行比较，以确定第一通信和第二通信之间的相似度。 一方面，当相似度至少为阈值时，可以向参与第二通信会话的至少一个用户提供第一通信可能与第二通信会话相关的指示，并且第一通信是 可供审查。 在另一方面，可以基于第一和第二通信来生成关于用户之间的层次关系和通信的上下文的报告。

公开(公告)号：US20120330951A1

公开(公告)日：2012-12-27

申请号：US13166961

申请日：2011-06-23

申请人： Al Chakra ,  Gary Denner ,  Itzhack Goldberg ,  Mette F. Hammer ,  George Kyriacou ,  Patrick J. O'Sullivan

发明人： Al Chakra ,  Gary Denner ,  Itzhack Goldberg ,  Mette F. Hammer ,  George Kyriacou ,  Patrick J. O'Sullivan

IPC分类号： G06F17/30

CPC分类号： G06Q10/107 ,  G06F17/30017 ,  G06F17/30749 ,  G06F17/30772 ,  G06F17/30879 ,  H04L51/04 ,  H04L51/16 ,  H04M1/72547

摘要： A method, system and computer program product for providing accurate recipients lists. Keywords (e.g., processor, monitor) in a document (e.g., electronic mail message) are identified. These keywords are tagged, where tagging refers to an index term assigned to a piece of information, such as these keywords. A list of recipients may be provided to be correlated with these tagged keywords. The list of recipients is associated with these tagged keywords thereby providing a predefined recipient list to be used when a subsequent document with these tagged keywords is identified. Furthermore, the user is provided an option to modify this recipient list when a subsequent document containing the tagged keywords associated with the recipient list is identified thereby ensuring an accurate recipient list is used.

摘要翻译： 一种用于提供准确收件人列表的方法，系统和计算机程序产品。 识别文档中的关键字（例如，处理器，监视器）（例如，电子邮件消息）。 这些关键字被标记，其中标记是指分配给一条信息的索引术语，例如这些关键字。 可以提供收件人列表以与这些标记的关键字相关联。 收件人列表与这些标记的关键字相关联，从而提供了当具有这些标记关键字的后续文档被识别时要使用的预定义收件人列表。 此外，当识别包含与接收者列表相关联的标记的关键字的后续文档时，向用户提供修改该收件人列表的选项，从而确保使用准确的接收者列表。

公开(公告)号：US09563879B2

公开(公告)日：2017-02-07

申请号：US13166961

申请日：2011-06-23

申请人： Al Chakra ,  Gary Denner ,  Itzhack Goldberg ,  Mette F. Hammer ,  George Kyriacou ,  Patrick J. O'Sullivan

发明人： Al Chakra ,  Gary Denner ,  Itzhack Goldberg ,  Mette F. Hammer ,  George Kyriacou ,  Patrick J. O'Sullivan

IPC分类号： G06F17/30 ,  G06Q10/10 ,  H04L12/58 ,  H04M1/725

CPC分类号： G06Q10/107 ,  G06F17/30017 ,  G06F17/30749 ,  G06F17/30772 ,  G06F17/30879 ,  H04L51/04 ,  H04L51/16 ,  H04M1/72547

摘要： A method, system and computer program product for providing accurate recipients lists. Keywords (e.g., processor, monitor) in a document (e.g., electronic mail message) are identified. These keywords are tagged, where tagging refers to an index term assigned to a piece of information, such as these keywords. A list of recipients may be provided to be correlated with these tagged keywords. The list of recipients is associated with these tagged keywords thereby providing a predefined recipient list to be used when a subsequent document with these tagged keywords is identified. Furthermore, the user is provided an option to modify this recipient list when a subsequent document containing the tagged keywords associated with the recipient list is identified thereby ensuring an accurate recipient list is used.

摘要翻译： 一种用于提供准确收件人列表的方法，系统和计算机程序产品。 识别文档中的关键字（例如，处理器，监视器）（例如，电子邮件消息）。 这些关键字被标记，其中标记是指分配给一条信息的索引术语，例如这些关键字。 可以提供收件人列表以与这些标记的关键字相关联。 收件人列表与这些标记的关键字相关联，从而提供了当具有这些标记关键字的后续文档被识别时要使用的预定义收件人列表。 此外，当识别包含与接收者列表相关联的标记的关键字的后续文档时，向用户提供修改该收件人列表的选项，从而确保使用准确的接收者列表。