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1.发明授权公开(公告)号：US10367707B2
公开(公告)日：2019-07-30
申请号：US15361331
申请日：2016-11-25
发明人： Susan W. Sanders , Kazutaka Murakami , Larry Hsiao Chang , Girish P. Chandranmenon , Scott C. Miller
摘要： An application layer monitoring module is configured to monitor application layer packets for a call supported by a voice application and to detect an interruption in the call based on the application layer packets. A signaling layer monitoring module is configured to monitor signaling layer events associated with the voice application concurrently with monitoring of the application layer packets for the call. A correlation module is configured to correlate the interruption with the signaling layer events in response to the application layer monitoring module detecting the interruption. The correlation module is also configured to generate a key performance indicator (KPI) message including information indicating the interruption and at least one signaling layer event that is correlated with the interruption.
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2.发明申请公开(公告)号：US20180152362A1
公开(公告)日：2018-05-31
申请号：US15361331
申请日：2016-11-25
发明人： Susan W. Sanders , Kazutaka Murakami , Larry Hsiao Chang , Girish P. Chandranmenon , Scott C. Miller
CPC分类号： H04L43/08 , H04L41/0654 , H04L41/5009 , H04L43/16 , H04L65/1016 , H04L65/102 , H04L65/80 , H04L67/148 , H04L69/329 , H04M7/006
摘要： An application layer monitoring module is configured to monitor application layer packets for a call supported by a voice application and to detect an interruption in the call based on the application layer packets. A signaling layer monitoring module is configured to monitor signaling layer events associated with the voice application concurrently with monitoring of the application layer packets for the call. A correlation module is configured to correlate the interruption with the signaling layer events in response to the application layer monitoring module detecting the interruption. The correlation module is also configured to generate a key performance indicator (KPI) message including information indicating the interruption and at least one signaling layer event that is correlated with the interruption.
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