Location based call routing to subject matter specialist

    公开(公告)号:US10262349B1

    公开(公告)日:2019-04-16

    申请号:US13933049

    申请日:2013-07-01

    Abstract: Disclosed are various embodiments for location based call routing to a subject matter specialist. A call request is obtained from a computing device. The call request pertains to a topic and includes a current location of the computing device. A topic specialist for the topic is identified based at least in part upon the current location of the computing device. The call request is completed by establishing a call between the computing device and a computing device used by the topic specialist.

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